Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Overview As the Global head of Risk GTM Lead, you will play a pivotal role in driving the execution of go-to-market (GTM) strategies for the Risk portfolio. Reporting directly to the Global Head of CISO Solutions, you will act as a key contributor to business growth, customer engagement, and operational excellence. This role is ideal for a results-oriented professional with a passion for customer-centric innovation and cross-functional collaboration. Key Responsibilities - Engage directly with strategic customers to understand needs, drive adoption, and ensure satisfaction. Serve as a practitioner and advocate for customer-centricity, maintaining feedback loops to inform GTM decisions. - Collaborate with the Risk BU to develop and refine GTM strategies, including influencing pricing, packaging, and market positioning. Integrate customer and market feedback to continuously improve offerings. - Architect and design sales motions that maximize pipeline generation, progression, and new net annual contract value (NNACV). Work closely with sales, product, and marketing teams to ensure cohesive execution. - Elevate, simplify, and transform solution messaging in partnership with Product Solution Marketing (PSM), ensuring clarity and impact across all channels. - Drive integration of GTM initiatives across GPC, CEG, PSM, Industry, and GTM Field Practitioners to ensure scalability and performance tracking. - Measure, analyze, and refine business KPIs and BU OKRs to track performance and drive continuous improvement. Provide actionable insights to leadership and stakeholders. - Stay ahead of market trends, competitive shifts, and emerging technologies to inform GTM strategy and positioning. - Represent the company at industry events, panels, and executive forums. - Foster a culture of innovation, collaboration, and continuous improvement. Qualifications Qualifications - 7+ years of experience in GTM strategy, business operations, or customer success, with at least 3 years in a senior role. - Proven track record of driving strategic initiatives and operational execution in complex, matrixed environments. - Deep experience engaging with senior stakeholders and influencing executive decision-making. - Strong analytical, communication, and storytelling skills. - Experience in SaaS, cloud, or enterprise technology preferred. - MBA or equivalent advanced degree is a plus. What We Offer - Senior leader level visibility and impact. - A dynamic, collaborative environment with top-tier talent. - Competitive compensation and benefits. - Opportunities for growth and leadership across the organization. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Company Work matters. It's where we spend a third of our lives. And the workplace of the future is going to be a great place. We're dedicated to bringing that to life for people everywhere. That's why we put people at the heart of everything we do. People matter. Our people have a passion for learning, building, and innovating. Whether you're an engineer, a sales professional, a finance professional, or anything in between, our roles aim to provide each person with meaningful impact and plenty of space to grow. The Team The Expert Services team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Expert Services team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Role The Technical Consultant is the functional and technical expert of a customer engagement team - consulting with customers and configuring the ServiceNow Risk & Resilience products based on configuration leading practices - all with the goal of accelerating and driving customer business outcomes. What you get to do in this role:• Develop solutions for our customers through technical configuration of the Risk & Resilience products• Be the technical expert in how to configure best and implement the Risk & Resiliency product portfolio using ServiceNow leading practices focused on configuration vs. customization• Articulate the implications of customization and technical debt while consultatively weighing the pros and cons of OOB vs. customization• Advise customers in their efforts to take advantage of the ServiceNow Risk solutions' standard capabilities in their efforts to improve their Risk processes• Participate in customer design workshops focused on ServiceNow Platform and Risk solution technology• Drafting more technically-focused user stories, their acceptance criteria, testing strategy, and knowledge transfer while supporting customers in reviewing and approving them• Guides and provides ad-hoc oversight/training for the customer's future system administrators throughout the engagement• Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development• Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes• Develop required integration components (REST/SOAP API, Integration Hub, etc.) with multiple systems• Develop required workspace components using UIB and otherwise to meet the acceptance criteria• Prepare all customer-facing deliverables focused on the technology and responsible for the quality of the configured/developed solution• Juggle multiple and complex projects/initiatives• Promoting continuous improvement practices for delivery/engagement materials• Supporting specific services sales activities when required• Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request• Up to 30% travel annually, driven by customer needs and internal meetings Qualifications In order to be successful in this role, we need someone who has:• Current active ServiceNow certifications: o Certified System Administrator (CSA) o Certified Implementation Specialist in Risk and Compliance (CIS-RC)• 3-5 years of ServiceNow configuration/development experience for complex, highly-capable technologies - inclusive of integrations• 1-3 years of ServiceNow Integrated Risk Management (IRM) configuration/development experience configuration/development experience• Demonstrated ability to influence and consult (providing options with pros, cons, and risks) related to the Risk & Resilience solutions, while providing thought leadership to Risk & Resilience sponsors/stakeholders in solving technical problems• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies• Proficiency in ServiceNow scripting and Glide Scripting• Strong interpersonal skills, customer-centric attitude, and ability to deal with cultural diversity• Proven team player and team builder We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

About the role: We’re hiring a Fraud & Risk Solutions Lead to serve as Narmi’s internal and external fraud subject-matter expert. This person will sit within the Delivery team and work closely with Support, Customer Success, Sales, Partnerships and Product to elevate how Narmi approaches fraud across both Narmi Grow and Narmi Banking. This is a highly cross-functional, customer-facing role. Success looks like less back-and-forth for frontline teams, more confident fraud conversations with prospects and customers, and ultimately, more closed and expanded business driven by trusted fraud expertise. This role is ideal for someone who has experienced fraud and risk inside a community financial institution (or similar environment) and is excited to bring that expertise into a fintech setting. What You’ll Do: Be Narmi’s Fraud SME - Maintain current knowledge surrounding financial institution fraud and risk mitigation and latest tools available via Narmi and integrated partners. - Leverage this expertise to provide comprehensive information, advocacy and support needed across the customer lifecycle, including pre-sales, onboarding and post-live. - Serve as the primary escalation point for fraud-related questions from Support and Customer Success - Handle basic through semi-advanced fraud inquiries, reducing reliance on non-experts across the org - Configure and support fraud tooling (including Alloy and other platforms as applicable) Support Go-To-Market Efforts - Partner with Sales during fraud-specific portions of the sales cycle specializing in risk management features across the Narmi One platform: such as Narmi Grow (Account Opening identity verification) and Narmi Banking (ongoing user, device and transaction monitoring) - Provide credibility and confidence to prospects evaluating Narmi’s fraud posture - Play a critical role in expanding adoption of Narmi Guard, particularly within existing Banking customers Focus on Ongoing Fraud, Not Just Account Opening - Actively support fraud strategy beyond account opening, with a strong emphasis on ongoing fraud monitoring, policy review, and optimization - Help customers understand and adopt best practices for evolving fraud threats Partner with Product + Integrated Third Parties - Liaise with Product and relevant Third Parties to influence the roadmap and improvements to Narmi Guard across Grow and Banking - Bring real-world FI fraud insights into product decisions and prioritization Act as a Fraud Solutions Architect - Help customers get maximum value from Narmi’s fraud capabilities during implementation and post-launch - Advise on fraud policies, workflows, and adoption of new tools and features over time What You’ll Bring: - Experience working in fraud and risk at a community financial institution, credit union, neobank, or similar environment - Deep understanding of common fraud types impacting FIs today - Familiarity with multiple fraud platforms and how they’re used in practice - Ability to confidently engage with fraud, risk, and compliance teams on the FI side - Working knowledge of BSA/AML concepts and foundational regulatory requirements - Strong communication skills and comfort in customer-facing conversations - Demonstrated ability to deliver against multiple initiatives/projects simultaneously and maintain effective internal and external stakeholder management Preferred: - Experience partnering with or implementing third-party fraud vendors (e.g., Alloy or similar tools) - Understanding of SaaS infrastructure including technical awareness of various integration methods, including APIs, SDKs and SSOs - Experience supporting sales or pre-sales conversations What You Can Expect From Us: - Make a real impact on how community financial institutions fight fraud - Shape a function that will become a long-term strategic advantage for the company - Work cross-functionally with Sales, IM, CS, Support, Partnerships and Product - Join a growing fintech that values expertise, ownership, and thoughtful execution Important Note Out of respect for our current customers, Narmi will not hire candidates who are currently employed by an existing Narmi customer. At Narmi, how we work is just as important as what we build. We call this The Narmi Standard: - High Ceiling: You go beyond the obvious, take initiative, and hold yourself to high standards with care. - Low Ego: You put the mission above ourselves, share credit freely, and lead with curiosity. - Alignment to Mission: You believe that helping community financial institutions win against Mega Banks and FinTechs is a worthy endeavor, and will use that belief as a northstar to anchor your efforts to that goal. - High Commitment: You follow through, roll up your sleeves, and keep the bar high for yourself and others. The expected annual base salary for this role in NYC/CA is $150,000 - 174,000. Base salary is only part of your total compensation. In addition to base salary, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate’s skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits (medical, dental, vision) package. We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups. Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not from a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at security@narmi.com.

Role Description Bridge Specialty Group is seeking a Service Representative, Brokerage Placement – Commercial Lines to join our growing team! Primary functions of this role will include servicing and helping to retain commercial business through timely, accurate handling of policy service requests from retail agents via email and phone. Typical lines of business include, but are not limited to: - Cyber Liability - Directors & Officers (D&O) - Errors & Omissions (E&O) - Employment Practices Liability (EPL) - Inland Marine (IM) - Crime Primary responsibilities include: - Processing cancellations, endorsements, payment status inquiries, certificates of insurance, and other day-to-day service tasks. - The hours of this position will rotate to accommodate our hours of operation: 8am-5:30pm EST, Monday – Friday. How You Will Contribute: - Respond to retail agent service inquiries (email/phone) within established service-level standards and route complex items appropriately. - Process endorsements, audits, cancellations, reinstatements, payment status inquiries, and general policy status requests across commercial insurance lines of business including casualty, property, financial, and management lines and various other lines of business. - Issue and deliver Certificates of Insurance; verify accuracy prior to delivery. - Access carrier portals to retrieve/process endorsements, and other service items as needed. - Follow up on open tasks to close in first time-final mode whenever possible. - Collaborate with brokers and carrier contacts to resolve service issues and clarify requirements. - Escalate non-routine requests or items requiring broker or carrier review. - Follow carrier guidelines, state regulations, surplus lines requirements (as applicable to service tasks), and internal procedures. - May perform other responsibilities as assigned. Qualifications - Active P&C and Surplus lines licenses (or ability to obtain within 45 days). - Bachelor’s degree in Business, Risk Management, or related field (preferred). - 1-2 years commercial lines insurance experience (wholesale or retail); commercial servicing experience strongly valued (preferred). - Professional designations such as CISR, CIC, CPCU, or equivalent (preferred). - Two or more years of insurance work experience or bachelor’s degree. - Good verbal and written communication skills to interact with customers at all levels. - Excellent time management skills to prioritize daily tasks. - Ability to understand and efficiently utilize manual and automated technology platforms. Benefits - Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance. - Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement. - Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services. - Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Company Description Bridge Specialty Group creates a more seamless way to connect the varying needs of our retail partners with the market clout and talents of our wholesale entities. Our more than 25 niche-focused brands reflect our deep experience and specialization in: - Construction - General casualty - Environmental liability - Professional liability - Health care - Public entity - Workers’ comp - Property and personal lines With more than 50 locations and more than 2,000 team members throughout the United States and Europe, Bridge has access to more than 200 standard and excess & surplus lines carriers that support our $7+ billion premium book. Our focus is on bringing the power of collective size and specialty to the wholesale brokerage marketplace. Bridge Specialty Group – aligning risk with greater reach. Pay Range: $22 - $24 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.