• Provide pre-sales technical support and technical expertise to our customers and partners with objective to achieve sales targets. • Establish trusted advisory role with strategic customers and partners (CIO, CISO). • Enable and/or update partner network on product evolution. • Perform workshops with prospects or customers on product evaluations and do demonstrations. • Perform hands-on tests to validate customer proof-of-concept setups, network designs, and network deployments using new products and feature. • Respond to RFI’s/RFP’s. • Provide market and product feedback to product management and back-office. • Keep up-to-date on competitive solutions, products, and services. • Author whitepapers, knowledge base articles, and other customer/partner facing content.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Systems Integration Manager III is a senior technical and project leader responsible for ensuring the successful delivery of highly complex material handling solutions. This role oversees integration across all engineering disciplines, manages critical client relationships, and drives strategic decisions to achieve committed functionality, performance, and availability. The SIM III serves as the primary technical authority during project execution, mentors team members, and contributes to organizational best practices and continuous improvement initiatives. This position requires advanced technical expertise, strong leadership capabilities, and the ability to influence both internal and external stakeholders. Duties and Responsibilities - Pre-Sales Support - Provide expert-level validation of proposed solutions for technical feasibility and operational performance. - Review and approve design assumptions, system requirements, functional scope, and acceptance criteria. - Evaluate simulation strategies and results; recommend optimizations to meet performance targets. - Identify and mitigate high-impact risks through proactive review of the Risk and Opportunity Register. - Project Coordination & Detail Engineering - Lead synchronization of engineering efforts across mechanical, controls, software, and third-party suppliers to ensure solution integrity. - Drive resolution of complex open points, risk items, and change requests with minimal oversight. - Approve functional and interface specifications, exception handling, and recovery strategies. - Oversee preparation and validation of all project documentation from sales handover through final acceptance. - Define and enforce test strategies for system readiness, including simulation, emulation, functional acceptance, throughput, and site acceptance testing. - Establish and monitor KPIs and reporting frameworks to ensure compliance with design assumptions and contractual commitments. - Commissioning and Ramp-Up - Lead readiness activities for customer takeover, ensuring operational stability and performance compliance. - Monitor and analyze system data and KPIs; implement corrective actions and strategic improvements. - Manage issue resolution during ramp-up and provide executive-level reporting and recommendations. - Performs other duties as assigned. Qualifications - Bachelor’s Degree in Engineering, or related field, or equivalent work experience. - At least seven (7) years of prior experience in systems integration, project engineering, or high-level design or operation of diverse intralogistics systems at varying levels of automation. - Up to 20% of domestic and international travel required. Requirements - Advanced proficiency in Microsoft applications: Excel, PowerPivot, Access, Word, Visio, and PowerPoint. - Strong knowledge of AutoCAD and simulation tools. - Exceptional analytical, strategic, and problem-solving skills. - Excellent communication, negotiation, and presentation abilities. - Ability to lead multidisciplinary and intercultural teams effectively. - Demonstrated leadership and mentoring capabilities. - Ability to remain stationary at a desk for prolonged periods of time. - Ability to go to site frequently and move safely around industrial and/or warehouse environment. - Ability to lift and carry supplies up to 25 pounds at a time. - Ability to operate computers, tablets, phones, and other electronic devices. - Ability to communicate with others verbally and in writing, on a frequent basis. - Ability to tolerate exposure to job site temperature fluctuations due to seasonal weather in geographic region. Other Requirements - This position may require work at TGW customer sites. - TGW’s customers may require background checks before accessing their sites. - Refusal to participate in a customer-required background check may result in a customer barring access and a subsequent reduction in work. Equal Opportunity Employer TGW Systems Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

• Collaborate with stakeholders and product managers to analyze, understand, and enhance employee productivity and end-user effectiveness • Gather, analyze, and document functional and technical requirements for new projects, enhancements to existing solutions, and production issues • Create business process models using best practice techniques • Create and maintain detailed documentation, including business requirements documents, functional specs, user manuals, and JIRA stories • Define and implement system enhancements that align with business goals • Work with technical teams to design solutions that meet business needs • Develop test cases and conduct unit and integration testing • Develop, deliver, and present end-user training materials to Salesforce users • Research production system issues and resolve user problems • Help manage the backlog of production issues and enhancement requests • Perform application configuration activities primarily in Salesforce and other supporting Force.com applications • Act as a liaison between business stakeholders and IT

• Develop and optimize low-level kernels and runtime components for AI inference • Improve performance of inference engines GPU platforms • Profile and debug system-level and hardware-level performance issues • Integrate support for new hardware architectures (Hopper, Blackwell, Rubin) • Collaborate with ML and backend teams to optimize end-to-end execution