Role Description As Advisor System-Wide UI Tech Lead at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Your role in our mission includes: - Serve as a Technical Lead for our proprietary healthcare management systems which provides support and management for state government healthcare programs and services. - Support and enhancements of Client and Public facing portals .Net Framework including UI Layer, webui, SODA, SODA data access, and Custom/AD providers. - Support and maintenance of portals SQL Server and SSRS instances. - Provide system-wide support to include answering system-wide questions; software troubleshooting; and research and develop SW RTI. - Assist in the troubleshooting of issues for all subsystems. - Design and development of GUI pages and panels for various subsystems. - Provide support for miscellaneous Web Apps and Web Services. - Support application/code migrations to the various environments (Test, MO, UAT, Production). Other Responsibilities: - Respond to help desk questions about the interchange application. - Security Role Exports and Imports. - Help Text Production Promotions. - Help Text Promotions (Dev/Test, MO, UAT). - Monthly Maintenance (Like Vault cleanup). - System Performance Monitoring. - Systems issues troubleshooting (including support for network troubleshooting). - Provide back-up support for UI code builds and promotions. - Answer support questions from other MMIS implementations. - Provide RTI /Issue resolution suggestions. - SLA Compliance Reporting. - Code Walkthroughs for System Wide and Subsystems code modifications. - Support tools design and development and utilization (DNN Exception Reporting tool, Help Text Export/Import tool, Security Role Change and Migration tool, SLA Excel Update tool). - Client Change Order implementation (Verification, coding and testing). - Cross-train for vacation/emergency backup for System Architect and occasionally for other subsystems. - VM servers/Application monitoring and Disk Space optimizations and cleanup. - Misc Data backup. - Feedback on potential coding changes created by others. - Mentoring new developers and those new to the team. - Provide on call/after-hours support as needed. - Act on and approve/deny secured access requests and password resets. - Add/modify/delete Active Directory user accounts. - Monthly IIS Log Compression. - Support release coordinator team. - Helping new developers with the initial setting up of the iC development environment on their computer. - User development environment support and troubleshooting (VS, IIS, Builds, etc) for upgrades and general issues for existing staff. - Creation and maintenance of systems documentation. - Create and maintain code release build scripts. - Server software installation and upgrade/maintenance needed for applications, including development tools and security patches. - Encryption of sensitive information in multiple environment config files. - Build and deploy internal access request tool releases to multiple environments. - Support annual DR drills as a system wide representative. - Catch-all - be ready to do a variety of things at a moment’s notice. Qualifications - 9+ years of applications development and programming using ASP.NET, C#, HTML5, JavaScript, MS-SQL, Oracle and SQL. - Experience in the following: - Microsoft Command Language - PowerShell - Microsoft .NET (multiple version) - Microsoft .NET Framework - Microsoft Internet Information Services (IIS) - Desired experience: - Vault Command Line - Regular Expressions - Visual Basic - Batch programming (C/Linux/Unix) - Windows performance monitoring tools; Browsers (and a knowledge of their settings) - Microsoft Visual Studio (multiple version) - Vault (source control) - Visual Build ProWindows (multiple version) - Windows Server (multiple versions) - Office 365 - Agent Ransack - Healthcare systems – Claims, Pharmacy - Gainwell’s proprietary Interchange system Requirements - Fully remote opportunity with the option to work anywhere within the United States. - Provide on call/after-hours support as needed. - Opportunities to travel through your work (0-10%). - Willingness to work a flexible schedule to accommodate business needs and travel as required. - Video cameras must be used during all interviews, as well as during the initial week of orientation. Benefits - Generous, flexible vacation policy. - 401(k) employer match. - Comprehensive health benefits. - Educational assistance. - Leadership and technical development academies to help build your skills and capabilities.