This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As the Title Operations Coordinator, you will work directly with the Title Operations Team Leader and be responsible for: - Assigning new title orders as they appear on the dashboard - Following up on title orders daily - Processing incoming documents/fax folder, as necessary - Monitoring group email and processing incoming requests - Monitoring vendors for quality, turn times, and fees - Reviewing Callback Sheets from vendors, i.e., working on rejected files - Updating internal contacts and client contacts regarding order status as necessary - Answering incoming calls to the title department as necessary - Working on any other projects assigned by team leader/manager - Generating reports, in conjunction with Dashboard/Notifier, which includes the Review Daily, Title WIP, and WIP - All other duties as assigned Qualifications - High school diploma or equivalent - Minimum 1 year(s) practical work experience within the real estate industry or vendor management service - Working knowledge of real estate titles - Proficiency with personal computers, MS Office, and office equipment - Ability to be goal and detail-oriented, persistent and motivated - Possess a high level of initiative and ability to handle stressful situations - Meet deadlines and work well in team environments - Carry out responsibilities with minimal supervision - Control client communications and conflict resolution - Experience working both independently and in a team-oriented, collaborative environment - Conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities Benefits - Competitive pay rates based on skills and experience - Extensive benefits package: - Medical, dental, vision, HSA, mental health programs - Employee Assistance Program - Short term disability - Voluntary insurance (LTD, auto, home, life, legal, pet, identity theft) - Employee discounts - Paid holidays and generous PTO based on tenure - Paid volunteer time - Paid Maternity and Parental Leave - 401K plan and robust continuous learning opportunities - Access to discounts that help save money in your daily life Company Description Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. All onboarding employees will be required to complete a pre-employment background check and drug screening. We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@mortgageconnectlp.com.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for a growth-oriented strategy and operations manager to help build and scale the systems that power our EC community and marketplace. In this role, you will help drive the strategy, metrics, and operating models across the EC lifecycle — from onboarding and activation to long-term engagement and retention — while supporting the development of key product and operational capabilities that power our marketplace and project platform. - Identify gaps in the contributor funnel and platform experience. - Partner cross-functionally with Delivery, Product, Engineering, Supply, Marketing, and Analytics to help implement scalable initiatives. - Blend strategic thinking with hands-on execution. - Enjoy solving complex operational challenges and working across teams to drive initiatives forward. - Build the operational foundations that enable the business to scale. Qualifications - 3+ years of experience in operations, project management, or related roles in a fast-paced environment. - Proven track record of building and optimizing operational processes from the ground up. - Strong analytical and problem-solving skills with experience creating queries and extracting insights from data. - Excellent project and/or program management abilities with attention to detail and follow-through. - Strong communication skills (written, verbal, and visual), and ability to work effectively with cross-functional teams. - Prior experience working with engineering and product teams. Requirements - Experience in marketplace, consumer lifecycle, or data-driven businesses (Bonus Points). - Self-starter who thrives in ambiguous environments and can build structure from scratch (Bonus Points). - Continuous learner excited to pick up new tools and technologies (Bonus Points). Benefits - Target annual salary for this position ranges from $128,000 to $160,000 depending on work location in the United States. - Includes equity compensation in the form of employee stock options. - Benefits include medical, dental, vision, and 401(k).

• Develop and implement data analyses, leveraging different tools and system like Veeva, Tableau and Javelin reports • Manage Sales Incentive Compensation process for clients which includes IC design, reporting and payouts • Performance reporting and diagnostics, including design KPIs and implementation of field-facing dashboards and reports • Sales training support: Coordinate all the training schedules and onboarding operational tasks with Client and other vendors • Project Management: Effectively communicate project risks, bottlenecks, and pivotal decisions to project sponsors • Field Communications: Coordinate and field inquires along with internal team and clients • Process Mapping and documentation • Collaborate with field leadership to support quarterly business review meetings • Conduct analytics projects to inform a range of business issues, including field force targeting and strategy, sampling strategy and analytics, physician-level sample allocation, etc. • Leads the integration of insight and analysis from various sources to inform material decisions by delivering robust opportunities and market context. • Consolidates a variety of data and information into actionable opportunities. • Manage the day-to-day operations of the Field Teams systems to meet business requirements • Helping users develop or fine-tune reports and dashboards to yield meaningful metrics. • Identifies and resolves problems that may impact projects by monitoring progress and project status. • Escalates important issues to the attention of Management so that decisions can be made promptly • Forms productive relationships with internal customers by listening, clarifying, and responding effectively • Performs gap analysis to identify opportunities for process improvement • Work with data owners on processes to enable and ensure data quality, evangelizing the importance of good data hygiene • Perform routine data management activities like analysis, cleansing, and reporting.

• Supports the development and implementation of a comprehensive operations strategy • Develops subject matter expertise on regulatory requirements associated with Alberta Regulation 194/2022 • Develops and maintains productive relationships with contract partners • Collaborates with partners to refine the processes that enable commercial contract terms to translate into executable operational plans • Interfaces with other departments responsible for the financial aspects of the relationship • Monitors CM's relationships with key stakeholders within the collection and consolidation system • Helps oversee Common Collection System administrative and project specialists • Participates in the development of a well-researched and planned annual operations budget • Prepares accurate, timely and data driven reports