• Own complete post-sales customer engagements, providing direct technical guidance and solutions • Lead the technical resolution of complex customer support issues, serving as an escalation point for challenging technical problems • Design and implement systematic improvements to our support process and infrastructure • Create automated solutions and self-service tools that address common customer challenges • Analyze support ticket patterns to identify product improvement opportunities and preventative measures • Develop technical documentation, guides, and best practices that enable customers to self-solve issues • Collaborate with product and engineering teams to advocate for customer needs and influence roadmap priorities • Partner with the broader Applied Engineering team to share knowledge and balance support workload • Occasionally assist with implementation projects and pre-sales activities as needed

As a Solution Engineer, you will play a critical role in driving the growth and success of our GovCon solutions across the Government Contracting market. This role blends deep GovCon domain expertise with strong technical and consultative skills to understand complex contractor needs, translate them into targeted product demonstrations, and partner closely with Sales and Product to present compelling, differentiated solutions for project-driven government contractors. What You’ll Do - Lead and participate in the solution engineering process for GovCon opportunities, shaping demonstration strategy and influencing deal direction by aligning customer challenges with Unanet’s product vision, roadmap, and capabilities for government contractors. - Develop and customize GovCon demo environments, including database setup and realistic contracting data scenarios (e.g., contract types, indirect rate structures, cost pools, project WBS, compliance reporting) to showcase relevant product functionality and value. - Create reusable GovCon demo assets, ensuring scalable, high-quality collateral (flows, scripts, data sets, configuration patterns). Mentor others in building scripts, tools, and databases, and introduce innovative approaches leveraging AI and other technologies to increase demo impact and repeatability. - Track and report on key performance indicators for GovCon pursuits, such as demo effectiveness, follow-up requirements, and win/loss analysis, using insights to continuously refine messaging and approach. - Serve as a cross-functional partner for the GovCon segment, collaborating with Sales Enablement, Product, Marketing, and Sales Ops to shape and maintain high-impact GovCon-focused enablement assets (battlecards, playbooks, demo blueprints, ROI content). - Analyze patterns across GovCon prospects and customers to identify true product gaps versus configuration or best-practice opportunities, helping teams distinguish between roadmap needs and implementation guidance. - Stay current on GovCon product capabilities and releases, incorporating new and enhanced features into demonstration scripts and narratives, and proactively recommending improvements based on customer feedback and market trends. - Conduct discovery sessions with GovCon prospects to understand their contract portfolios, compliance and audit requirements, project accounting processes, and technical environments, ensuring solution alignment to both business and regulatory needs. - Serve as a trusted, strategic advisor to prospective GovCon clients throughout their evaluation, aligning solution capabilities with prospect requirements, evaluation criteria, and desired business outcomes across finance, project management, operations, and compliance. - Develop client-specific proposals, business cases, and ROI models that quantify the value of adopting Unanet’s GovCon solutions (e.g., improved cost visibility, margin protection, audit readiness, process efficiency). - Act as a resident GovCon subject matter expert, facilitating shared understanding and best practices across Sales, CS, and Product. - Represent Solution Engineering and the GovCon customer voice to Product, identify emerging GovCon trends, reporting on competitive and regulatory dynamics, and sharing solution requirements to inform product enhancements and roadmap decisions. - Embrace AI- and data-driven excellence. Own AI-enabled demo asset creation and maintenance. Use AI/analytics for continuous improvement of win rates and demo effectiveness. Partner with Product on an AI-informed view of GovCon market and customer trends. Who You Are - 3+ years of experience in presales, software consulting, implementation, product, or closely related roles specifically with the Unanet GovCon ERP product or equivalent product. - Recognized as a GovCon subject matter expert, capable of solving highly complex problems with significant business impact and minimal guidance. - Proven record of improving organizational processes, introducing scalable best practices. - Ability to translate GovCon business and compliance requirements into clear solution designs, demos, and proposals that resonate with executive, business, and technical stakeholders. - Comfortable experimenting with and standardizing new AI workflows. - Bachelor’s degree or equivalent practical experience. - Comfortable with up to 10% travel for key customer meetings, events, and internal collaboration. Differentiators - Hands-on experience with, or strong knowledge of, competitive GovCon products (e.g., Costpoint, QuickBooks, JAMIS, Procas, and related GovCon tools). - Deep understanding of the Government Contracting market, including cost accounting standards, indirect rate structures, incurred cost submissions, timekeeping and labor compliance, project controls, and audit readiness. - Hands-on experience using AI copilots to generate demo narratives, configure or validate demo data, summarize discovery, draft ROI models, and mine customer/prospect data for product insights Our Values - We are a Team. Employees, customers, and partners working together. - We are Customer-Focused. Customers are the heart of everything we do. - We are Driven. Seeking exceptional outcomes. - We Own our Success. Every employee has a stake in our company. - We do the right thing and have fun in the process. The salary range for this opportunity is $95,000 - 112,500 per year. You will be eligible to earn commissions subject to commission plans and policies that may be in effect from time to time. You will further be eligible for employee equity as well as to participate in Unanet's employee benefits plans and programs. For more details on Unanet's benefits offerings, please visit https://unanet.com/employee-benefits. Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws. Your Safety Matters: Avoiding Recruiting Scams Your job search should be a rewarding experience. Unfortunately, there are bad actors out there who aim to exploit today’s job seeker. It’s important to protect yourself against fraudulent recruiting practices. These bad actors go to great lengths to collect your personal information. They do so by posting fraudulent jobs, engaging in disingenuous interviews, and even extending fabricated offers. To protect yourself, please note the following about Unanet’s hiring experience: - You will never be asked to complete an application through a non-Unanet website. - All open opportunities are posted on our official careers page: https://unanet.com/about/careers. - You will only receive communication from an email address ending in: @unanet.com. - You will never be asked to provide sensitive personal information before you’ve accepted an offer of employment, and you will never be asked to provide payment of any kind.

Company Overview​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department OverviewThe Software Deployment & Integration organization is responsible for deploying mission-critical solutions to environments where every second matters. Each software application in our Command Center suite is strengthened with unique integrations, consistent user experiences, accelerated workflows, and centralized access to data. Our public safety software suite is the only end-to-end software platform that provides a unified experience and intelligent capabilities designed specifically for public safety. Job DescriptionThe Solutions Architect role is responsible for all the technical aspects of project implementation. The Solutions Architect team is comprised of staff with a variety of skill levels in a variety of knowledge domains related to all the solutions in the Command Center suite. The Solutions Architect team delivers technical solutions by collaborating with Project Managers, Application Specialists, other Solutions Architects, customers, software developers, and any other resources needed to ensure the success of the project. Responsibilities involve the integration of programmatic, technical, systems engineering, business, and personnel elements of a project, including: - Understanding the technical requirements, concepts of operation, and architecture of the overall solution. It requires working closely with the Pre- and Post-Sales teams to align the requirements with customer solution needs. - Leading and defending the project's technical and programmatic decisions. It requires identifying customer expectation mismatches and working with the Project Manager to mitigate them. - Tailoring and applying change management and systems engineering processes. Requires working with the customer and engineering teams when implementing solutions including third-party applications. - Assists Project Management in developing and managing costs and schedules by identifying technical risks to the deployment plan and suggesting mitigation options for those risks. - Participating as the technical counterpart to the Project Manager for third-party, customer, and internal meetings. Preferred Qualifications: - Bachelor of Science (BS) in a technical or engineering field, an Associate Degree in a technical field; or equivalent experience (+6 years) in delivering Public Safety projects in a technical role or enterprise-level technical deployment projects. - Must be able to obtain necessary security clearance as required by local, state, and federal government contracts which include criminal and financial background investigations. - Excellent presentation skills are required. Must be highly skilled with drawing and diagramming tools (such as MS Visio or similar). - Strong verbal and written skills; fluency in English. - Willing to travel, occasionally up to 30% of the time. This position is subject to working in high-security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Target Base Salary Range: $95,000 - $110,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic RequirementsRequired Skills: - High School diploma, Associates, or Bachelor's degree in one of the following areas: Engineering, or Technology required. - 6+ years of experience working in an Engineering, or Technology environment required. - Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. #LI-JM3 #LI-REMOTE Travel RequirementsUnder 25% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanYesOur U.S. Benefits include: - Incentive Bonus Plans - Medical, Dental, Vision benefits - 401K with Company Match - 10 Paid Holidays - Generous Paid Time Off Packages - Employee Stock Purchase Plan - Paid Parental & Family Leave - and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

• Collaborate with project, software, SCADA, and commissioning engineers during design, deployment and post-deployment phases. • Conduct root-cause analysis, create fixes, and reduce system downtime by working with internal engineering teams. • Develop, maintain, and execute automated test frameworks in Python for VaultOS validation. • Develop software drivers in Java to integrate VaultOS with external systems (SCADA, EMS, and power systems). • Deploy Compute and Network equipment to site and provide remote OPs support post deployment. • Support Factory Acceptance Testing (FAT) and site acceptance testing activities. • Build scripts, tools, and automation frameworks to streamline operations, monitoring, and deployments. • Act as a point of contact with clients for escalated technical issues. • Collaborate with cross-functional teams: Solutions Engineers, Software Engineers, SCADA Engineers, and Commissioning Engineers. • Travel onsite to support commissioning, installation, and performance testing of VaultOS at our utility scale BESS facilities.