• responsibility for end-to-end management and execution of projects • accountability for the success of the project including completing the project within budget and on time • meeting key performance objectives • managing issues to resolution • managing project and scope changes effectively • ensuring that the work completed adheres to all company and department standards. • Owns department processes required for successful project delivery and continuous project management methodology • Adheres to Integer’s Values and all safety, environmental, security and quality requirements • Initiates, plans, executes, and closes projects according to department project management methodology • Ensures all project deliverables and requirements are met • Develops, manages, and tracks project plans and completion activities • leads project meetings • provides status reporting • executes project communication plans • proactively manages issues • manages cross-functional team to successful deliver project objectives. • Projects successfully achieve the benefits and business case expected

POSITION SUMMARY: The Senior Project Manager, IT is a strategic leader within the Program & Transaction Management Office (PMO), responsible for managing the end-to-end delivery of complex, enterprise-wide technology initiatives that support BAYADA Home Health Care’s mission and operational excellence. This role oversees large-scale healthcare IT programs, including Electronic Health Record (EHR) implementations, infrastructure modernization, cybersecurity, interoperability, and analytics solutions, ensuring they are executed on time, within scope, and on budget. The Senior Project Manager drives alignment between business goals, clinical workflows, and technical solutions while fostering strong collaboration across IT, clinical, operations, and finance teams. This position leads robust project governance, manages risk, and delivers executive-level reporting and performance metrics. The role champions continuous improvement of PMO processes, tools, and methodologies to enhance delivery quality and consistency across the organization. MINIMUM QUALIFICATIONS: - Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability. - Four (4) year college degree. - Minimum five (5) years of progressive IT project management experience, including at least four (4) years in healthcare IT environments. - Demonstrated experience delivering large-scale, complex, cross-functional enterprise programs. - Experience in healthcare systems such as EHR platforms, interoperability solutions, infrastructure initiatives, or cybersecurity programs. - Strong knowledge of clinical and operational workflows within healthcare settings. - Project management certifications preferred (e.g., CAPM, CSM, PMP) with working knowledge of Agile, Waterfall, and hybrid methodologies. - Experience with Software Development Life Cycle (SDLC) practices and enterprise project management tools (e.g., MS Project, Jira). - Proven ability to manage multiple concurrent projects with competing priorities. - Exceptional verbal, written, and presentation skills with demonstrated executive presence. - Strong leadership capability with the ability to influence stakeholders at all levels without direct authority. - Experience managing change initiatives and applying formal change management methodologies. - Demonstrated ability to work effectively in high-pressure, ambiguous environments. - Commitment to continuous learning and process improvement. PRIMARY RESPONSIBILITIES: - Demonstrate and communicate the core values of BAYADA and The BAYADA Way. - Develop working knowledge of BAYADA’s mission, services, people, organization, policies and procedures. - Strategic Project Leadership: - a. Lead planning, execution, monitoring, and successful delivery of enterprise IT initiatives. - b. Develop comprehensive project charters, business cases, scope documents, budgets, schedules, resource plans, and risk management strategies. - c. Define measurable success criteria, Key Performance Indicators, and post-deployment validation plans. - d. Manage project financials, including forecasting, budget tracking, and return on investment analysis. - Governance & Methodology: - a. Ensure adherence to PMO governance standards and methodologies (Agile, Waterfall, hybrid). - b. Maintain structured documentation, reporting, and lifecycle management. - c. Provide accurate and timely status reporting to leadership and steering committees. - Stakeholder Engagement & Communication: - a. Serve as liaison between business leaders, sponsoring practices, IT teams, and executive leadership. - b. Facilitate workshops, requirements gathering sessions, and steering committee meetings. - c. Translate complex technical concepts into clear business language for non-technical stakeholders. - d. Support stakeholders in developing business cases and project proposals. - Cross-Functional Team Leadership: - a. Lead cross-functional teams including developers, analysts, infrastructure engineers, vendors, and clinical informatics specialists. - b. Assign responsibilities, manage resource allocation, and remove delivery obstacles. - c. Foster a culture of accountability, transparency, collaboration, and continuous improvement. - Vendor & Resource Management: - a. Support request for proposal processes and vendor selection. - b. Manage vendor performance, deliverables, budgets, service level agreements, and contractual compliance. - c. Coordinate internal and external resources to ensure successful execution. - Process Improvement & Optimization: - a. Identify opportunities to enhance project delivery standards and PMO tools. - b. Participate in enterprise process improvement initiatives. - c. Support the creation and continuous improvement of project documentation templates and workflows. - Demonstrate solid performance or exceed performance standards in key job dimensions/attributes as defined on the Performance Appraisal for Office Staff. - Perform related duties, or as required or requested by supervisor Compensation: Base Salary: $110,000 - $120,000 / per year plus bonus opportunity depending on qualifications Why you'll love BAYADA: - BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business. - Award-winning workplace: proud to be recognized as a Best Place to Work by Newsweek, Forbes, and Glassdoor. - Weekly pay - AMAZING culture: we are a mission driven nonprofit organization, focused around three core values of compassion, reliability, and excellence. - Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more. - Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more. - Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more - Check out our blog: https://www.bayada.com/search?q=Newsweek - Benefits: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program. To learn more about BAYADA Home Health Care benefits, https://www.bayada.com/benefits As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

• Effectively lead the implementation of IT projects, utilizing PMO best practices, standards, and proven methodologies. • Effectively communicate, define, and facilitate the definition and development of essential and required aspects of projects, such as their charter, goals, scope, tasks, resource requirements, etc. • Develop and maintain project work plans and communicate project status with the project team, stakeholders, and leadership on a regular basis. • Proactively coordinate project functions, tasks, and timings with IT teams and others associated with projects. • Facilitate risk analysis and development of mitigation plans, and proactively monitor risks throughout the project lifecycle. • Resolve and/or assist in resolving issues within and between projects and/or functional areas. • Manage projects to respective budgets and ensure appropriate resource allocations. • Proactively assist with the development and improvement of standard project management tools and processes. • Ensure the delivery of exceptional customer service and tangible outputs. • Rely on industry standards, best practices, and qualitative & quantitative data to support and/or refine operations methodologies. • Perform other responsibilities as assigned, including overnight and potential international travel.

Role Description - Work with various PSPs across multiple geographies (GEOs); - Manage API integrations, including testing and troubleshooting; - Analyze technical issues and work with logs to identify and resolve problems; - Support the integration of payment methods; - Work with different types of financial transactions; - Collaborate with cross-functional teams to ensure smooth payment operations. Qualifications - Previous experience in the payments or fintech industry; - Experience with PSPs and payment flows in different regions; - Familiarity with API (HTML, XML, HPP, JSON) testing and troubleshooting; - Basic understanding of how transactions are processed within payment systems; - Ability to work independently and handle technical issues efficiently. Requirements - Strong analytical and problem-solving skills; - Attention to detail and a proactive attitude; - Ability to learn quickly and adapt to new technologies; - Curiosity and interest in the fintech/payment industry. Core Values - GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals; - DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success; - BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.