• Administer and maintain Salesforce CRM and Marketing Cloud environments • Configure and manage users, permissions, workflows, and system settings • Support marketing automation initiatives within Salesforce Marketing Cloud • Work with stakeholders to map, design, and improve business processes • Translate business requirements into scalable Salesforce configurations • Monitor system performance and recommend improvements • Assist with integrations and data management across Salesforce platforms • Provide ongoing support, troubleshooting, and system enhancements

• Support the day-to-day operation of the firm’s Salesforce CRM platform • Manage and resolve Salesforce support tickets from users across teams • Troubleshoot issues relating to reports, dashboards, data updates, user permissions and platform functionality • Maintain the firm’s CRM platform and associated applications • Assist with data maintenance and data quality initiatives across Salesforce • Build and maintain strong relationships with business users • Support onboarding and training of new Salesforce users • Assist the Salesforce team with configuration tasks • Support testing and rollout of enhancements and new functionality • Document recurring issues and contribute to internal support documentation

Job Title: Senior Salesforce Administrator Location: Remote Comscore is hiring a Salesforce Administrator to work within our Salesforce ecosystem. You will act as the technical bridge between business requirements and well-designed Salesforce solutions while safeguarding data integrity and system health. As part of the Salesforce team at Comscore, you’ll play a key role in increasing Salesforce adoption and utilization, improving data quality and reliability, and supporting the timely resolution of user issues. This is an internally facing position, and you’ll be interacting with people at all levels and across all functional areas at Comscore. What You'll Do: - System Administration/Configuration - Managing day-to-day Salesforce administration including user setup, profiles, permissions, roles, and workflows, validation rules, automation (flows) and all other configuration to streamline operations and align Salesforce with Comscore’s evolving business requirements. - Evaluating and implementing AppExchange solutions and third-party integrations - Maintaining system documentation and creating training materials for end-users - Managing data imports, migrations, and bulk updates while ensuring accuracy and integrity - Performing regular data audits and cleanup activities to maintain database health - Establishing and maintaining data entry standards and deduplication processes - Creating and maintaining custom objects, fields, and page layouts as needed What You'll Need: - You’ve got a bachelor’s degree from an accredited institution - You’ve got 5-7+ years of Salesforce Lightning Administration Experience in a mid-to-large org and have through knowledge of the Salesforce platform, its core functionalities and customization options, data management tools, and automation features - You’re Salesforce Certified - You’re able to demonstrate ownership of a Salesforce production environment with a history of leading end-to-end enhancements from discovery to design to build to release and adoption - You have a strong understanding of CRM strategy, data models, and revenue processes - You ideally have experience supporting multiple clouds (e.g., Sales Cloud, Service Cloud, etc.) - You’re able to manage multiple projects simultaneously, prioritize tasks and meet deadlines consistently - You’ve got a strong working knowledge of Salesforce Development concepts, and understand how Apex works in tandem with other low-code solutions in Salesforce - You’ve got a solid working knowledge of the Quote-to-Cash process within a sales organization, especially as it’s implemented with Salesforce’s CPQ solution - You’ve got outstanding written and verbal communication skills and can clearly and effectively communicate with users at all levels of the organization - You have experience working directly with business stakeholders to translate requirements into scalable solutions - You possess strong analytical and problem-solving skills and can work independently as well as collaboratively - You’re comfortable working in an agile environment with a small team of administrators - You’re a proactive problem solver, not just reactive support ​ - You’re able to adapt to and embrace change - Salary: $90,000 - $115,000; Commensurate with experience About Comscore At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you. Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com. EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. To comply with federal law, Comscore participates in E-Verify. Successful candidates must pass the E-Verify process after hire. *LI-ML1

Role Description We are looking for a Salesforce Program Manager who brings positive energy, strong communication skills, deep Salesforce expertise, and solid banking or financial services knowledge to support our growing product organization. In this role, you’ll deliver product training, support key user groups, and ensure teams feel confident and empowered when using Salesforce functionality. Key Responsibilities - Manage and resolve tickets related to: - Functionality training (Tier 2) - Reporting training and guidance - Campaign creation support and training - Deliver demos and training sessions for new and existing functionality - Highlight where users can attain self-help materials - Create, refine, and maintain training materials, documentation, and user guides - Facilitate Q&A sessions and support users in understanding requirements and next steps - Collaborate with Learning & Development for larger or enterprise-wide training needs (e.g., iAchieve) - Build strong relationships across teams to drive adoption and product knowledge - Escalate process or system concerns - Help identify proper leadership channels for submitting enhancement ideas - Collaborate and advise on how to leverage Salesforce for strategic initiatives - Participate in agile working groups to stay informed on upcoming changes to support materials and training needs Qualifications - 2+ years of hands-on Salesforce experience - 4+ years of directly related experience - Experience within Banking industry - Experience delivering product training, demos, or enablement sessions to internal teams or customers - Strong understanding of reporting, campaign setup, and user workflows within Salesforce - Excellent communication and relationship-building skills - Ability to translate high-level requirements into clear training or support actions - Experience creating training materials such as documentation, slides, or walkthrough guides - Strong problem-solving skills with the ability to manage and resolve Tier 2 product or training-related tickets - Positive, energetic, and engaging presentation style Preferred Qualifications - Experience working in a product, operations, enablement, or banking environment - Ability to simplify complex functionality into user-friendly explanations - Comfort facilitating discussions, managing Q&A, and engaging diverse audiences Benefits - Medical, Dental and Vision Insurance - START DAY ONE! - Life and Disability Insurance, Paid Parental Leave and Adoption Assistance - Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts - Paid Training, Paid Time Off (PTO) and 12 Paid Federal Holidays - 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience - Mental health benefits including coaching and therapy sessions - Tuition Reimbursement for qualifying employees - Employee Ambassador preferred banking products Pay Range $85,000 - $125,000 (Based upon relatable skills/experience and location) Work Location This position can be located 100% remote within the United States or located at one of our headquarters in the following locations: - Phoenix, AZ - Los Angeles, CA - Denver, CO - Las Vegas, NV - Houston, TX - Midvale, UT