• Delivering on-site technical support, installation, maintenance, and repair services for visitor counting systems across various client locations. • Install, configure, and test hardware systems, including people counting sensors and peripherals. • Conduct site surveys to assess requirements for safe and efficient installations. • Diagnose and resolve technical issues on-site or remotely, ensuring minimal downtime for clients. • Carry out scheduled maintenance and system upgrades. • Maintain accurate documentation of all service activities, including reports and timesheets. • Liaise with internal teams to coordinate project timelines and resolve escalations. • Ensure compliance with company standards and health & safety regulations during all field activities. • Represent the company professionally, delivering timely and courteous service. • Participate in weekend on-call rotation for remote support.

• Own end‑to‑end development of multi‑signal detections (endpoint, identity, network, cloud/SaaS) using Splunk (SPL), Microsoft Sentinel/Defender & Azure (KQL), FortiNDR Cloud (IQL), and Databricks (SQL) • Translate threat intel (IOCs/TTPs, ATT&CK mapping) into battle‑tested analytics; convert vetted Sigma rules to SPL/KQL where applicable • Implement version control, change notes, suppression logic, and CI/CD pipelines for detections; champion detection replay/backtesting to improve precision/recall and reduce noise • Establish and maintain reusable detection content libraries, curated views/tables, and documentation/runbooks that accelerate operations • Lead data onboarding and schema alignment; articulate coverage plans and quality gates for priority threats and control gaps • Work directly with SOC/CSMT and CSIRT to tune, triage, and validate detections; convert hunts into detections and run purple‑team validations • Provide technical mentorship for DE I/II; conduct peer reviews of detection logic; contribute to sprint planning aligned to quarterly OKRs • Influence roadmap, standards, and governance for the DE program in partnership with the Principal/Lead Detection Engineer

• Designing, developing, and optimizing ABAP programs in SAP systems • Debugging and troubleshooting ABAP programs as needed • Designing, adjusting Adobe Forms and migrate to it from SAP Script and Smartforms • Support by Output management configuration • Supporting data migration projects • Supporting SAP upgrades and enhancements • Coordinating with teams across different locations to ensure seamless project execution

• Lead large-scale custom application development projects through the implementation life-cycle • Research, design and write new software programs of various levels of complexity • Improves existing applications by analyzing and identifying areas for modification • Explores emerging technologies and best practices to ensure our application stack is cutting-edge • Provides technical mentorship to the development team • Develops code reviews standards to ensure the highest quality code • Writes detailed system documentation for all implemented applications • Provides end-user training for new application users • Evaluates and prioritizes daily and weekly projects • Makes recommendations to management to increase quality and efficiency