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Civitech logo
Civitech

We develop technology and data products that help Democratic candidates win and progressive causes succeed.

Senior Manager – People & Operations

People OperationsPeople OperationsOtherRemoteSeniorTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

Alabama + 24 moreAll locations: Alabama | Alaska | California | Colorado | District of Columbia | Florida | Hawaii | Illinois | Nevada | New Hampshire | New Jersey | New York | North Carolina | North Dakota | Ohio | Maryland | Massachusetts | Minnesota | South Dakota | Tennessee | Texas | Virginia | Washington | Wisconsin | Wyoming

Posted

158 days ago

Salary

$112K - $142.6K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Senior Manager – People & Operations

Civitech

• Manage incoming email inquiries from customers, vendors, candidates, and employees • Own the company virtual mailbox • Own the main company phone line • Process state-specific requirements and requests, supporting employer and business accounts as needed • Assist with employment verification requests, unemployment insurance (UI) claims, and other employee-related requests from external sources • Project-manage the hiring process, serving as the main point of contact for candidates and the hiring team, including logistics, job postings, and communications • Maintain and improve hiring workflows and documentation to ensure a consistent and positive candidate experience • Track hiring progress and metrics (e.g., time to hire, pipeline status) and flag risks or delays • Ensure compliance with internal hiring standards and state-specific requirements • Project-manage new-hire onboarding tasks, ensuring appropriate owners are assigned and held accountable • Own the new-hire onboarding experience, including sending offer letters, managing systems access and data entry, and scheduling and/or leading training sessions • Project-manage team member offboarding processes to ensure a smooth transition and proper close-out • Develop, refine, and support enforcement of company-wide policies in partnership with leadership • Serve as the day-to-day owner and primary stakeholder for vendors across HR, IT, and Finance • Track and manage company tech stack details • Project-manage large-scale, company-wide initiatives, such as internship programs or the annual in-person company retreat, in partnership with the Chief of Staff • Serve as the operational owner for People and Operations workflows, ensuring accuracy, timeliness, and consistency across processes • Maintain process documentation and standard operating procedures for core People and Operations workflows • Serve as the primary operational point of contact for employee benefits questions and escalations • Support benefits renewals and open enrollment processes by coordinating vendors, timelines, and communications • Serve as a trusted operational partner to leadership, balancing independent execution with timely escalation

Job Requirements

  • 5+ years of experience in Operations, People Operations, or HR support roles within a fast-paced or growing organization
  • Strong understanding of discretion and confidentiality, with demonstrated ability to handle sensitive employee and company information
  • Exceptional attention to detail, with a track record of delivering accurate, reliable work across complex processes
  • Excellent time management and prioritization skills; able to juggle competing demands, set realistic delivery expectations, and flag misalignment early
  • Comfortable operating in the ambiguity of startup environments, with the ability to bring structure, clarity, and follow-through to evolving processes
  • Clear, concise communicator across written and verbal channels, including asynchronous tools and documentation
  • Confident working independently while knowing when to escalate or seek alignment
  • Strong systems aptitude, with the ability to learn, manage, and maintain Operations and HR tools (e.g., Lever, Rippling, Asana, Slack, Google Workspace)
  • Trusted partner to cross-functional stakeholders, balancing responsiveness with sound judgment and consistency

Benefits

  • Medical, Vision, & Dental Insurance
  • 401(k) plan
  • Employee Stock Options
  • Employer-paid Life Insurance
  • Short/Long Term Disability Insurance
  • Flexible Time Off & Paid Company Holidays
  • Flexible Spending Account
  • Parental Leave
  • Flexible Schedules
  • Professional Development Stipend
  • Monthly Office Upkeep Stipend

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