• Manage **end-to-end payroll processing** ensuring accuracy and compliance • Oversee **employee relations**, including conflict resolution and performance support • Maintain and update **HR policies, contracts, and documentation** • Support **recruitment coordination and onboarding processes** • Track employee performance and contribute to **HR reporting and KPIs** • Ensure compliance with local employment laws • Assist in building a **high-performance, growth-oriented culture**

Role Description We are seeking a driven and detail-oriented HR Specialist to support internal people operations, payroll management, and employee relations. This is an exciting opportunity to join a high-growth education company where you will play a key role in building and supporting a performance-driven team. The ideal candidate has strong HR fundamentals, thrives in a fast-paced environment, and is motivated by growth and results. Key Responsibilities - Manage end-to-end payroll processing ensuring accuracy and compliance - Oversee employee relations, including conflict resolution and performance support - Maintain and update HR policies, contracts, and documentation - Support recruitment coordination and onboarding processes - Track employee performance and contribute to HR reporting and KPIs - Ensure compliance with local employment laws - Assist in building a high-performance, growth-oriented culture Qualifications - Minimum 2+ years of HR experience (essential) - Previous experience in education, EdTech, or consultancy environments (highly preferred) - Strong understanding of payroll systems and employee relations - Excellent communication skills in English (Cantonese or Mandarin is a strong advantage) - Familiarity with CRM/HR tools such as Go High Level (preferred but not required) - Highly organized with strong attention to detail - Proactive, results-driven, and comfortable working in a fast-paced remote team Benefits - 💻 Fully Remote: Work from anywhere with international teams - 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services - 🤝 Peer Community: Connect with high-performing sales professionals in our network - 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement - 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Role Description We are seeking a driven and detail-oriented HR Specialist to support internal people operations, payroll management, and employee relations. This is an exciting opportunity to join a high-growth education company where you will play a key role in building and supporting a performance-driven team. The ideal candidate has strong HR fundamentals, thrives in a fast-paced environment, and is motivated by growth and results. Key Responsibilities - Manage end-to-end payroll processing ensuring accuracy and compliance - Oversee employee relations, including conflict resolution and performance support - Maintain and update HR policies, contracts, and documentation - Support recruitment coordination and onboarding processes - Track employee performance and contribute to HR reporting and KPIs - Ensure compliance with local employment laws - Assist in building a high-performance, growth-oriented culture Qualifications - Minimum 2+ years of HR experience (essential) - Previous experience in education, EdTech, or consultancy environments (highly preferred) - Strong understanding of payroll systems and employee relations - Excellent communication skills in English (Cantonese or Mandarin is a strong advantage) - Familiarity with CRM/HR tools such as Go High Level (preferred but not required) - Highly organized with strong attention to detail - Proactive, results-driven, and comfortable working in a fast-paced remote team Benefits - 💻 Fully Remote: Work from anywhere with international teams - 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services - 🤝 Peer Community: Connect with high-performing sales professionals in our network - 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement - 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

About Navia Benefit Solutions: We’re a people first benefit administrator that relies on a fast-growing team of creative thinkers, problem-solvers, and go-getters to bring our participant and client experience to the next level. Our mission? To create better lives and provide a simple and amazing benefits experience. If you love providing excellent service, innovating the way benefits are administered, and being part of an inclusive workplace community, you’ll fit right in. About the Role: The HR Administrator plays a critical role in driving operational excellence across the employee lifecycle. This position owns the integrity of HR data and systems, ensures full regulatory compliance, and serves as a trusted partner to employees and managers navigating benefits, leave, and performance processes. By delivering accurate, timely reporting and proactively identifying process gaps, the HR Administrator enables the broader HR team to focus on strategic priorities while maintaining a seamless employee experience. HR Data Administration - Process and reconcile all Navia Benefit HRA claims on a weekly basis, ensuring accurate and timely reimbursements for employees - Administer and monitor HIPAA compliance and new hire training programs within POWER DMS and HRIS platforms, ensuring 100% completion rates - Deploy and track state-mandated training programs across all applicable jurisdictions, maintaining up-to-date compliance records - Serve as a reliable resource for employee data inquiries, delivering accurate and timely responses to support employee relations and cross-functional HR initiatives. - Maintain data integrity by managing employee address updates and cascading changes across all relevant HR and payroll systems. Leave of Absence Administration - Own end-to-end administration of FMLA and all leave of absence programs, maintaining meticulous tracking of leave status, eligibility, and required documentation to protect both employees and the organization. - Orchestrate seamless return-to-work transitions by proactively coordinating with managers and IT to restore system access, confirm role alignment, and set employees up for success from day one back. - Triage and resolve leave-related service tickets with urgency, ensuring all return-to-work actions are completed accurately and within established SLAs. - Conduct weekly FMLA/LOA audits to identify discrepancies, flag at-risk cases, and ensure continuous compliance with federal and state regulations. HR Compliance and Auditing - Execute monthly HRIS audits of employee promotions and compensation changes, identifying and resolving data discrepancies to safeguard payroll accuracy and process compliance. - Support SSAE/SOC audit cycles by preparing documentation, coordinating evidence collection, and ensuring HR controls meet audit standards. - Perform scheduled audits of leave of absence records and documentation, proactively surfacing compliance gaps and recommending corrective actions to meet both company policy and regulatory requirements. Operational HR Support - Act as a dependable operational backbone for the HR team, upholding record accuracy, reinforcing compliance standards, and ensuring consistent execution of HR processes across the organization. - Provides weekly Activity Reports to Navia Security Team - Provides weekly Termination Report to support team - Provides monthly Activity reports to support team - Conducts Contractor Quarterly Audits - Partner with Payroll to review and correct timecard discrepancies, acting as a critical check to protect payroll accuracy before processing deadlines. - Track and document timecard issues through to resolution, collaborating closely with the Payroll team to drive accountability and prevent recurring errors. - Process employment verification requests promptly and accurately, representing the organization with professionalism to external parties. - Partner with the HR Manager to administer full-cycle benefits programs, supporting open enrollment, eligibility changes, and employee inquiries with accuracy and care. - Conduct monthly reconciliation of medical enrollment data against HRIS records, resolving discrepancies to ensure benefit accuracy and cost control. - Reconcile monthly medical carrier invoices against enrollment data, flagging billing errors and coordinating corrections to protect the organization from overpayment. - Perform quarterly Guardian billing reconciliation, ensuring voluntary benefit invoices align with enrollment records and resolving discrepancies in a timely manner. - Support the annual performance management cycle by coordinating system setup, communications, and tracking to ensure on-time completion across all business units. - Contribute to HR team initiatives and special projects, bringing a solutions-oriented mindset and operational rigor to drive successful outcomes. What We’re Looking For: Education & Experience - Bachelor's degree in Human Resources, Business Administration, or a related field; or equivalent work experience - 2+ years of HR administrative or HR operations experience - Experience with HRIS platforms (e.g., Paylocity, Namely, ADP, or similar) - Experience with FMLA/LOA administration preferred Knowledge & Compliance - Working knowledge of FMLA, ADA, and applicable state leave laws - Familiarity with HIPAA compliance requirements - Understanding of benefits administration processes, including medical and voluntary benefits - Exposure to SSAE/SOC audit processes a plus Skills: - High attention to detail with a strong commitment to data accuracy - Ability to manage multiple priorities and meet recurring deadlines in a fast-paced environment - Strong organizational and time management skills - Effective written and verbal communication skills - Ability to handle sensitive and confidential employee information with discretion - Collaborative team player with a proactive, solutions-oriented approach Work Environment: Candidates within 30 miles of one of our four office locations may be asked to come into the office for a hybrid schedule depending on the role. Eligible candidates will reside in one of the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MA, ME, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, OR, PA, SD, TN, TX, UT, AND WA Why Join Navia? - Impact: Play a pivotal role in supporting employers and employees nationwide. - Growth: Advance your skills with a team committed to excellence and innovation. - Culture: Join a company that values collaboration, innovation, and customer-first solutions. Perks and Benefits: - Competitive Salary Range: $55,000-$60,000 - Generous health benefits - Company sponsored wellness benefits - Complimentary Life Insurance and Long-Term Disability Insurance - Paid time off - 6 Paid Holidays & 2 Paid Floating Holidays - Work from home and hybrid schedules available! Ready to Join Us? Take the first step toward your new career in creating better lives —apply now! For any questions or to check on your application, reach out to HR@naviabenefits.comPlease visit our career page and apply directly: www.naviabenefits.com/workatnavia Not all positions allow for remote work, but those that do will only be available in the following states: AZ, CO, FL, GA, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, PA, SD, TN, TX, UT.