• Monitor security logs and alerts from various sources, including intrusion detection systems, Endpoint Detection and Response (EDR) systems, and security information and event management (SIEM) tools. • Investigate and analyze security incidents, identify root cause, and develop appropriate mitigation strategies. • Execute security response actions, including full remote remediation of endpoints. • Perform threat hunting and proactive analysis to identify potential security risks and vulnerabilities. • Collaborate with cross-functional teams, including product, engineering, and support, to resolve customer incidents or issues. • Mentor and provide guidance to junior security analysts, sharing knowledge and best practices. • Conduct health checks and architecture reviews, providing technical expertise and real-life experience in creating solutions, designs, and recommendations. • Be a strong voice for your customers across business to identify new detection models, identify new product features, build content for both internal and external customer knowledge bases, and ensure successful Vectra deployments. • Travel expected 0-5%

Overview US Anesthesia Partners is the highest-quality single-specialty anesthesia practice in the United States, with over 6,000 employees distributed across 10 states. Our clinical and non-clinical staff support each other as they work toward a common vision: Empowering people to advance exceptional care. US Anesthesia Partners is seeking an Access Control Specialist who is responsible for managing user access across enterprise systems, ensuring compliance with internal security policies and external regulatory requirements. This role plays a critical part in safeguarding sensitive data by overseeing provisioning, deprovisioning, and access reviews, while maintaining detailed documentation for audit readiness. The base pay estimate for this role is $37,800 - $60,400 annually. The final offer will depend on the skills, experience, and qualifications of the selected candidate. This range is for base pay only and does not include bonuses or other compensation. This position is eligible for an annual bonus. Bonuses are not guaranteed and are awarded based on company and individual performance. Job Highlights ESSENTIAL DUTIES AND RESPONSIBILITIES: - Processes user access requests, including provisioning, deprovisioning, and modifications, based on control policies and employee status. - Identifies and resolves access issues, ensuring alignment with security policies and regulatory standards. - Monitors and responds to Workday notifications regarding employee terminations, transfers, and role changes; promptly revokes or adjusts access as needed. - Conducts regular access reviews to validate appropriate user access and remove outdated access. - Collaborates with HR, IT, and department leadership to support onboarding, offboarding, and internal transfers. - Maintains detailed documentation to ensure all changes are accurately recorded and auditable. - Participates in internal and external audits by providing access control evidence and responding to inquiries. - Supports automation initiatives related to access provisioning and deprovisioning using tools like Power Automate or ServiceNow workflows. Qualifications KNOWLEDGE/SKILLS/ABILITIES (KSAs): - High school diploma. - 1-3 years of experience with access reviews, audit preparation, and compliance reporting. - Strong understanding of identity lifecycle management and access control best practices. - Ability to manage and protect sensitive information with discretion and accuracy. - Strong organizational and documentation skills including high attention to detail. - Proficient in using Excel, Microsoft Entra ID and access tracking tools. - Excellent verbal and written communication skills. - Proficient in managing and navigating insurance/payer portals for administrative tasks. - Identity & Access Management (IAM): Microsoft Entra ID, Active Directory - Ticketing Systems: ServiceNow, FreshService - Productivity Tools: Microsoft Excel, Power BI, SharePoint, SmartSheet *The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Occasional Standing - Occasional Walking - Frequent Sitting - Frequent hand, finger movement - Use office equipment (in office or remote) - Communicate verbally and in writing

Role Description The Customer Support & Billing Operations Specialist plays a key role in supporting daily operational workflows by managing billing related email requests, performing database research, assisting with environment testing, and providing customer support. This position goes beyond traditional call center responsibilities, requiring strong analytical skills, attention to detail, and the ability to work across multiple systems and processes. - Maintains end-to-end responsibility for customer’s support needs providing timely, reliable, and courteous service. - Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. - Researches and analyzes customer service issues to provide information and solutions in a timely manner. - Works with a moderate degree of supervision to deliver consistent results and effective resolutions to customers. - Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc. - Performs analysis of COD borrower data integrity situations identified by Customer. - Demonstrates enhanced service skills in identifying core customer issues and providing long-term solutions. - Seeks opportunities to improve workflow and increase efficiencies. Adapts well to new processes and procedures. - Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. - Support Services shall be executed in compliance with processing and program guidelines published by Customer. - Review, process, and respond to billing related emails and service requests with accuracy and timely follow through. - Conduct research within internal databases and systems to resolve inquiries, validate data, and provide detailed information to customers or internal teams. - Collaborate with technical teams to support testing activities in non-production environments, including validating functionality, documenting findings, and reporting defects. - Handle inbound customer contacts through phone, chat, and ticketing systems, ensuring high quality service and issue resolution. - Maintain accurate records of customer interactions, case notes, and research findings. - Identify process issues or recurring customer problems and escalate appropriately for resolution or improvement. - Assist with special projects, operational tasks, and cross team initiatives as assigned. - Follow documented processes and contribute to updating knowledge articles or workflow documentation. Qualifications - Experience in customer service, billing operations, or technical support preferred. - Strong written communication skills for email handling and documentation. - Ability to research and interpret data across multiple systems. - Familiarity with testing environments or quality assurance tasks is a plus. - Strong attention to detail and multitasking ability. - Proficiency with common office software and ticketing or CRM systems. - Ability to work independently while contributing to a collaborative team culture. Requirements - High School Diploma or GED. - 2-5 years of related experience in Customer Service or public relations. Benefits - Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. - The compensation displayed for this role is a general guideline based on these factors and is unique to each role. - Monetary compensation is one component of ASM's overall compensation and benefits package for employees. Company Description It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. - All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. - All decisions on employment are made to abide by the principle of equal employment.

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Please note: candidate must reside within state of Kentucky Position Purpose: Position acts as a subject matter expert in the field of Compliance and/or Special Investigations Unit (SIU) investigations. Provides direction and guidance to staff who investigate and remediate compliance and fraud, waste, and abuse related matters; while maintaining an investigative workload of moderate to high complexity. Assists manager on monitoring team caseload and report on metrics. - Provides guidance to team members who investigate and remediate compliance and fraud, waste, and abuse related matters - Assists manager on monitoring team caseload and report on metrics - Identifies training needs and develop training aids and step actions - Provides training and mentoring to team on casework and other SIU activities - Evaluates and assesses allegations to determine those criteria, including federal and state regulations, Centers for Medicare & Medicaid Services (“CMS”) guidelines, and internal policies, procedures, and standards that are alleged to have been violated - Conducts and documents interviews investigatory purposes - Reviews investigative interviews prepared by junior investigators - Manages caseloads of moderate to high complexity, develops investigative plans for multiple investigations, prioritizing and managing through execution - Thoroughly documents actions, organizes, and reviews case files - Consults with management, in-house counsel, and/or senior leadership to resolve difficult or complex issues - Identifies risks and recommends and communicates remedial actions to mitigate future potential risks - Performs follow up to ensure remedial and disciplinary measures are implemented appropriately and timely - Prepares clear and concise investigative plans and reports - Provides support and guidance to junior investigative staff - Identifies trends and aberrant activity to generate proactive leads for investigations and analyzes data to detect potentially fraudulent activity - Attends, actively participates in, and/or leads meetings with various business area managers - Communicates directly with Federal or State regulators - Prepares cases for referral to management, government agencies, and law enforcement - Develops and maintains strong working relationships with associates and regulators - Testifies in criminal and civil matters - Supports the development and maintenance of Corporate Compliance policies and procedures and workflows - Participates in and lead special projects as needed - Perform other duties as assigned - Complies with all policies and standards Education/Experience: - Bachelor's Degree in related field; or Associate's degree with 6 years related experience; or High School Diploma/GED with 7 years related experience required - Master's Degree preferred - 5+ years Healthcare fraud-related investigations with audit and risk analysis. required - 1+ years Managed care or working with health insurance company required - In-depth knowledge of government programs, the managed care industry, Medicare, Medicate laws and requirements, federal, state, civil and criminal statutes required - Reading, analyzing and interpreting State and Federal laws, rules and regulations. Knowledge of community, state and federal laws and resources required - Knowledge and understanding of managed care claims processing systems and medical claims coding preferred preferred Licenses/Certifications: Accredited Health Care Fraud Investigator (AHFI), Certified Fraud Examiner (CFE), Certified Pharmacy Technician, or other industry related certification preferred Pay Range: $70,100.00 - $126,200.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act