• Managing all daily operations across the company • Coordinating internal teams (support, creative, logistics, media buyers…) • Ensuring smooth execution of orders, customer support, workflows, and timelines • Implementing processes, SOPs, and operational improvements • Monitoring KPIs and maintaining operational dashboards • Managing communication with suppliers, partners, and external services • Supporting product launches and peak seasons (Black Friday, new brands…) • Troubleshooting operational issues and unblocking bottlenecks • Overseeing or coordinating website updates and changes when needed • Preparing the operational infrastructure for scale: new brands, more volume, more complexity • Working closely with the founder on strategic and execution-related decisions

• Enter data consistently and accurately into proprietary platform. • Review documentation and make updates/adjustments as necessary. Use internal systems and tools to manage, prioritize, and document information and interactions. • Place outbound calls as needed to collect data from various sources and partners.

• Issue RMA numbers according to internal procedures. • Respond to customer and partner email inquiries. • Assist in issuing credit memos. • Verify completeness and accuracy of RMA data. • Follow up on pending or incomplete RMAs. • Maintain accurate RTV records. • Monitor and report aging RTV inventory. • Flag discrepancies and escalate when needed. • Generate outbound shipping labels as required. • Ensure shipment details are accurate prior to dispatch. • Maintain tracking and shipment documentation.

Job Description: WHO WE ARE AND WHAT WE DO: Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. Position Summary: - Coordinate and manage project schedules, deliverables, and documentation across departments, ensuring timely execution and adherence to deadlines. - Support operational initiatives including orientation programs, training materials, BLS tracking, and clinical competency documentation. - Maintain and generate reports from various systems (e.g., IT volume data, Press Ganey, EMR provider database) for leadership and compliance purposes. - Serve as liaison for patient advocacy, managing feedback and complaints through internal systems and coordinating resolution with site managers. - Oversee administrative logistics such as meeting coordination, mobile device deployment, and project lifecycle documentation. DESIRED PROFESSIONAL SKILLS AND EXPERIENCE: - 3–5 years of professional experience in project management and healthcare settings. - Proficient in Microsoft Excel, Word, Visio, and PowerPoint. - Bachelor’s degree in business management preferred. - Transportation required for job-related travel. - Comfortable with flexible work schedules and independent task execution. Why Radiology Partners: - Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from. - Compensation Reviews, Career Growth Opportunities - Flexible Remote Schedules - Generous PTO Plans and Paid Holidays - Proudly Certified as a Great Place to Work for Five Consecutive Years COMPENSATION: The salary range for this position is $90,000- $100,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in “@radpartners.com.” If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email Talent@radpartners.com to notify our team. RADIOLOGY PARTNERS OVERVIEW Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences. Radiology Partners participates in E-verify.