• Lead a world-class, globally distributed team of Customer Engineers • Own the pre-sales technical lifecycle across all regions • Define how we engage with customers worldwide • Guide customers from mission-critical AI ambitions to scalable solutions • Build and scale both the Customer Engineering and Value Engineering functions globally • Advocate a rigorous AI-first discovery methodology

Title: Sage Implementation Manager Type: Contract Only -1099 Location: Reston VA—Remote Flexibility Reports To: CFO Muller is looking for a hands-on Sage Implementation Manager to lead the full lifecycle of our Sage implementation — from assessment and design through data migration, testing, and training. This is a 1099 contractor role offering 100% remote work, ideal for a results-driven professional who thrives in fast-paced environments and knows how to turn complex accounting systems into efficient, integrated solutions. Disclaimer: The following description has been designed to indicate the general nature and essential responsibilities of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required. Responsibilities: Needs Assessment: Evaluate the Chart of Accounts, general ledger structure, job costing, project billing and profitability, retainage and WIP tracking, purchase orders, vendor and subcontractor billing and payment process tracking, AP approval workflow, PO processing workflow, and custom reporting needs. Review multi-entity reporting requirements, consolidations, and reconciliations. Document core workflows and develop a comprehensive project plan with integrations for additional applications, including milestones and a timeline. Design and Configuration: Assist with module identification and configuration based on assessed needs. Explore and define requirements for system integrations with Salesforce, InEight, and payroll. Data Migration: Oversee the migration of historical financial data, vendor and client records, and job records. Conduct data validation and assist with setting up additional entities, replicating processes for smaller (non-DFM) companies. Testing: Test job setup and billing, AP approval workflows, subcontractor payment tracking, and PO workflows. Validate system integrations with InEight, Salesforce, and payroll. Test banking and credit card live feeds and explore options for an AR payment portal. Review reporting functionality and develop custom reports to replace spreadsheets (e.g., contract matrix, WIP report, joint project tracking, and subcontractor payment tracking from invoice receipt to client payment). Identify and resolve technical issues in the test environment. Training and Documentation: Support user training for accounting staff and project managers. Document all core workflows and customizations. Requirements: - 5+ years of Sage Intacct implementation experience (Construction focus strongly preferred) - Strong knowledge of construction accounting, WIP, retainage, and AIA billing - Project management experience; ability to drive deadlines and clearly communicate with accounting and project management personnel Muller Inc is an Equal Opportunity Employer and makes hiring decisions solely on the basis of merit.

Role Description The Implementation Manager oversees the on-time, on-budget delivery of the Moveworks platform to meet the customer's desired results. This requires completing projects following leading practice methodology, working in collaboration with the customer project team and any involved partner, ensuring governance is followed to gain stakeholder support, including risk and issue mitigation. The Implementation Manager is responsible for assembling and leading project resources, ensuring they understand planned tasks, tracking progress, and managing deviations through appropriate measures. What you get to do in this role: - Lead customers through the initial implementation of Moveworks as well as new product offerings, often in collaboration with a services partner. - Manage the engagement governance, timeline, scope, risk, change management, resourcing, and reporting. - Help customers identify, map, build, and launch agentic workflows that drive business value. - Provide change management best practices to ensure successful adoption and organizational readiness. - Work with Sales, partners, and customers to understand the customer and the engagement, including challenges, issues, and value being delivered. - Understand customer goals and align deliverables accordingly. - Be the single point of contact to encourage collaboration and customer agreement on proposed solutions. - Mentor team members and partners to achieve engagement deliverables and promote the customer's desired results. - Identify gaps between actuals and plan of record, proposing solutions and driving resolutions. - Partner with the Product organization as a champion for customers, sharing insights from the field in product design and development cycles. - Partner with Customer Success Managers to ensure a seamless transition to post-launch engagement and support. Qualifications - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. - 4+ years progressive experience leading software implementations (SaaS preferred) with enterprise customers; or equivalent education/experience. - Project management experience including scope control, budgeting, estimating, and resource management. - Ability to creatively propose technical solutions to challenging problems and communicate technical concepts clearly and efficiently. - Process-focused with strong problem-solving ability—always searching for a smarter, better way to achieve a goal. - Experience building strong internal and external relationships, including with senior-level executives. - Creativity with comfort running projects independently. - Experience driving complex issues through analysis and resolution. - Experience working collaboratively across cross-functional teams. - Diplomatic, tactful, and poised under pressure. - Bachelor's degree. - Ability to travel up to 25% of the time. Requirements - For positions in this location, we offer a base pay of $104,700 - $172,800, plus equity (when applicable), variable/incentive compensation and benefits. - Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. - Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. - We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Benefits - For positions in this location, we offer a base pay of $116,400 - $192,100, plus equity (when applicable), variable/incentive compensation and benefits. - Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. - Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. - We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

SUMMARY The primary responsibility for this position is to manage and coordinate the operational integration of new pharmacies by serving as the primary on-site support through the initial opening of the pharmacy. ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Coordinates and executes a client-specific project plan for the opening of new pharmacies from an operational perspective. - Ensures project deadlines are met and desired outcomes are achieved. - Confers with management to gain knowledge of work situations that may require supplemental training for new pharmacy staff and to better understand changes in policies, procedures, regulations, business initiatives, and technologies. - Proactively monitors prescription pull-through from client prescribers and works with Omnicell and client leaders to maximize volume ramp-up and pharmacy performance. - Reacts quickly to a range of issues, varying in complexity, and addresses them at the appropriate management level. - Addresses escalated complaints and resolves issues in a timely manner. - Conducts one-on-one training and process coaching sessions with new pharmacy staff, covering specified topics including but not limited to: NLRx, phone system, and daily pharmacy opening/closing procedures. - Makes process improvement suggestions to enhance pharmacy workflow procedures. - Responsible for ordering and setting up all pharmacy systems, equipment, and supplies for new sites. - Coordinates all systems and equipment installations with clients and third-party vendors. - Verifies and tests all user access and credentials Omnicell prior to scheduled training and pharmacy open date. - Performs duties in accordance with established SOPs, aligned with company core values, and in the best interest of clients. - Position requires up to 70% travel. - Performs other duties as assigned. EDUCATION AND EXPERIENCE Basic Requirements - High School Diploma or GED required. - Minimum of three (3) years of experience as a Pharmacy Technician or in other pharmacy/clinic operations roles required. Preferred Qualifications - Associate’s or Bachelor’s degree in Healthcare Administration, Business Administration, Pharmacy Technology, Life Sciences, or a related field preferred - Active, non-expired license/registration with their State Board of Pharmacy preferred - Five (5) years of experience as a Pharmacy Technician or in other pharmacy/clinic operations roles preferred. - Experience participating in or supporting pharmacy system implementations, workflow improvements, or operational projects preferred. COMPETENCIES - Strong communication, interpersonal, and organizational skills. - Cohesive team-building skills. - Ability to assess process efficiency and implement process improvements. - Ability to work both independently and collaboratively to achieve corporate initiatives. - Ability to adapt to change and support and promote others in embracing new ways of working. - Communicates effectively with clients, client staff, and colleagues/employees of the organization. - Ability to interact and communicate with individuals over the phone, including in stressful situations. - Extremely detail-oriented with strong multitasking abilities. - Basic data entry and/or word processing skills. - Ability to navigate and contribute to project administration activities within a formal project management environment. - Reads and accurately interprets documents such as safety rules, operating and maintenance instructions, and procedure manuals. - Conveys empathy and understanding when handling customer service issues. - Applies common-sense understanding to carry out instructions furnished in written, oral, or diagram form. - Comprehends federal, state, and local laws and regulations applicable to the practice of pharmacy. - Proficiency with workflow concepts related to the practice and operation of a retail pharmacy.