Role Description The Local Marketing Coordinator supports Local Marketing Managers by providing day‑to‑day assistance, education, and follow‑up support to franchisees and local business owners using LOCALACT. This role focuses on helping local business owners understand their marketing performance, complete required actions, and navigate the LOCALACT platform with confidence. Local Marketing Coordinators do not own accounts or strategy. They operate as a support layer to Managers by reinforcing recommendations, handling overflow conversations, supporting onboarding and education, and ensuring questions and issues are documented and routed appropriately. This is a phone‑intensive role with variable call volume based on Manager capacity and business needs. Qualifications - 1-3 years of experience in customer support, client services, marketing support, or a related role. - Comfort explaining basic performance data and marketing concepts in clear, simple language. - Functional understanding of local marketing and digital performance metrics. - Strong listening skills and attention to detail. - Ability to follow direction, reinforce recommendations, and stay within defined role boundaries. - Comfort working in a phone heavy, fast paced environment with changing priorities. - Strong documentation habits and reliability in follow through. - Professional, calm communication style. Requirements - Support Local Marketing Managers by assisting franchisees with LOCALACT questions, follow ups, and education. - Participate in scheduled calls and outreach focused on explaining performance results and next steps already defined by the Manager. - Help franchisees understand LOCALACT dashboards, reports, and basic paid and organic performance metrics. - Reinforce campaign updates, recommendations, and action items provided by the Local Marketing Manager. - Support onboarding, enrollment, walkthroughs, and ongoing platform education for LOCALACT users. - Answer common questions related to performance data, reports, budgets, and platform functionality. - Monitor conversations for confusion, friction, or unresolved issues and flag them for the Manager. - Escalate complex, sensitive, or high-risk situations to the Local Marketing Manager or Client Services Manager. - Create, update, and manage Zendesk tickets related to advisor interactions and follow ups. - Document conversations, questions, and outcomes to ensure continuity across teams. - Provide overflow call coverage when Local Marketing Managers reach capacity. - Follow established playbooks, processes, and service standards to ensure consistent support. - Contribute feedback to improve advisor resources, FAQs, and training materials. Benefits - Base salary of $55,000 - $60,000 annually depending on experience. - Incentive plan provides the opportunity to earn even more. Company Description Location3 is a fully remote digital marketing agency founded in 1999. We help enterprise and multi‑location brands improve performance through scalable, data‑driven marketing solutions. Our team supports global, national, and local brands, with many client partnerships lasting three years or longer. - We value collaboration, learning, and connection. - Our culture is supported through ongoing training, strong technology infrastructure, remote‑first flexibility, and opportunities to connect through virtual events and our annual in‑person company retreat. - We offer competitive benefits including medical, dental, vision, a matching 401(k), wellbeing stipends, and remote work support. - Location3 is committed to building a diverse, inclusive, and equitable workplace and is proud to be an equal opportunity employer.

• Own the go-to-market narrative for Delinea’s developer and DevOps security segment • Define and evolve messaging for a technical buyer audience • Build and execute integrated demand generation programs • Serve as primary marketing partner to sales teams • Lead cross-sell motions for customer expansion • Develop team members’ skills and careers

• Own and scale our end-to-end CRM and retention efforts (through email, SMS, and loyalty/retention flows) • Partner closely with Brand, Product, CX, Web, Analytics, Growth and Commercial teams • Lead the end-to-end lifecycle strategy to convert leads, drive retention, and re-engage churned customers • Establish frameworks to scale automated, segmented and personalized customer journeys • Own multi-step flows and campaigns (welcome, onboarding, replenishment, VIP treatment, churn prevention, re-engagement) • Drive automation, dynamic segmentation, content personalization and lifecycle experimentation • Define KPIs and uncover what drives retention and customer value • Translate data into actionable insights and strategies that deliver strong business outcomes • Work closely with Brand, Content, Product, CX, Commercial and HCP teams to ensure messaging and experiences align to brand, regulatory requirements and customer needs • Leverage and inform the lifecycle tech stack and vendor ecosystem (ESP, CRM, CDP, experimentation tools) • Directly manage a Lifecycle Marketing Director, setting strategy, prioritizing initiatives, and ensuring successful execution against retention and LTV goals.

• Develop and execute joint GTM strategies with channel partners to drive awareness, pipeline, and customer growth. • Design and deliver co-marketing campaigns — digital, events, webinars, and partner-led initiatives — using MDF and joint planning. • Collaborate with channel sales and partner success to enable partners through messaging, tools, and content that accelerate deal velocity. • Plan and manage regional and partner events, ensuring alignment with sales goals and measurable ROI. • Track and report on marketing performance and ROI, providing insights to optimize future programs.