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Change Manager – HR Systems, Culture Transformation
Location
New York
Posted
92 days ago
Salary
$113K - $148K / year
Seniority
Senior
Job Description
Change Manager – HR Systems, Culture Transformation
Vonage
• Lead end-to-end change management for HR system transformations, including HRIS migrations (SuccessFactors), automation initiatives, and self-service enablement • Support Vonage's culture transformation roadmap by partnering with Culture Champions, HRBPs, and cross-functional stakeholders to embed culture behaviors into HR processes • Design and deliver multi-modal training programs, manager toolkits, and support structures (workshops, office hours, guides, videos) tailored to diverse user groups • Develop and execute comprehensive communication strategies that create compelling change narratives connecting transformation to business outcomes and employee experience • Conduct change impact assessments, facilitate pilot programs, and implement tiered rollouts to minimize change fatigue and maximize adoption • Define and track success metrics (adoption rates, sentiment, business impact) and provide data-driven insights to leadership on transformation progress • Lead change management for the integration of AI-powered HR solutions (e.g., predictive analytics, intelligent automation) into the employee experience • Serve as trusted advisor to HR Leadership on change management best practices, facilitating stakeholder alignment and decision-making
Job Requirements
- 5-7+ years of experience leading organizational change management for HR/People transformation initiatives, with proven success in large-scale system implementations
- Deep expertise in HR systems (SuccessFactors, Degreed, ADP) and understanding of HR processes across the employee lifecycle
- Demonstrated experience supporting culture transformation or organizational effectiveness initiatives, including workshop facilitation and behavioral change programs
- Strong knowledge of change management methodologies (Prosci ADKAR, Kotter, or similar frameworks) with ability to apply them in complex, matrixed environments
- Exceptional communication and storytelling skills, with ability to craft compelling narratives and influence stakeholders at all levels without direct authority
- Facilitation and training design skills, with ability to create engaging learning experiences and support structures for diverse audiences
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development programs
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