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FleetPride logo
FleetPride

We Keep America’s Trucks Moving.

Mobile Service Manager

ManagerManagerOtherRemoteSeniorTeam 1,001-5,000Since 1999H1B SponsorCompany SiteLinkedIn

Location

Pennsylvania

Posted

133 days ago

Salary

0

Seniority

Senior

High SchoolEnglish

Job Description

Mobile Service Manager

FleetPride

• The Service Manager – Mobile serves as the frontline leader connecting FleetPride’s branch operations with customer sites, driving service quality and profitability. • This position is accountable for achieving or exceeding annual EBITDA, sales, and inventory goals while delivering dependable on-site support. • Recruit, train, and mentor mobile service technicians, ensuring alignment with FleetPride’s quality and safety standards. • Conduct regular field audits, safety inspections, and performance reviews. • Oversee all Mobile Service operations, ensuring efficient scheduling, dispatching, and workflow management across assigned territories. • Deliver an outstanding customer experience by providing clear communication, technical guidance, and timely updates throughout the repair process. • Manage department P&L to achieve profitability goals through effective labor management, inventory control, and cost discipline. • Oversee regular maintenance, inspections, and repairs of the FleetPride mobile service truck fleet. • Identify opportunities to improve efficiency, reduce downtime, and enhance the customer experience in mobile services.

Job Requirements

  • High school diploma or GED equivalent; bachelor’s degree preferred
  • Computer literate and proficient with inventory catalogs and various Microsoft and Google Docs software and programs.
  • Experience in Learning Management System administration and reporting, preferred
  • Valid drivers’ license with a good driving record.
  • Ability to travel up to 70% of the time is required.
  • Proven track record in Mobile Service operations and customer service
  • Works well under pressure and manages stressful situations with ease
  • Strong customer service and sales skills
  • Ability to manage a P&L.
  • Ability to calculate productivity
  • Average oral and written communication skills.

Benefits

  • Cell Phone
  • Laptop – possibly w/diagnostic capabilities
  • Motus or Company Vehicle(preferred)

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