Symetra has an exciting opportunity to join our team as an Executive Assistant in our Law and Compliance Department! About the Role We are seeking a highly organized and discreet Executive Assistant to support and anticipate the needs of senior leadership within the Law and Compliance Department(s). This role serves as a trusted partner to the Executive(s) and team, ensuring seamless day-to-day support while managing sensitive and confidential information with the highest level of professionalism, discretion, and sound judgment. The role involves managing complex administrative tasks; coordinating meetings, travel, and communications; and supporting various department operations. What you will do - Manage Compliance senior leadership calendars, schedule meetings, resolve scheduling conflicts, and prioritize competing needs. - Coordinate meeting logistics including travel, conference rooms, technology setup, and catering as applicable. - Coordinate effectively with a team of other Executive and administrative assistants across Symetra to understand internal dynamics and build and maintain a strong rapport to support cross- department/cross-function needs, to identify process improvements, and also to ensure own ongoing professional growth, tech savviness, and general upskilling. - Prepare meeting agendas and materials; take meeting minutes as needed; support large department meetings including scheduling and follow-up. - Compose, edit, and proofread a variety of communications on behalf of leaders (correspondence, reports, policies, forms, and other materials). - Support presentation development through research, detailed editing, attention to brand standards, and preparation of summary materials and reports. - Maintain confidential filing systems (electronic) and coordinate use of and access to department databases and information systems by Executives and their team - Reconcile invoices and expense reports; assist with purchasing and vendor coordination as needed. - Organize team events (team building, offsites, department programs/initiatives) and support internal communications. - Handle incoming calls and emails, screen, and route appropriately, and prioritize time-sensitive requests. - Provide light project coordination support (tracking deliverables, monitoring status, completing project tasks for leaders and team). Why work at Symetra "Symetra will spoil you. There aren't many companies that will put as much effort into you being a success as Symetra. The culture will challenge you but simultaneously put you at ease. Failure is seen as integral to the learning process so there is less reason to be fearful of it." - Kerry S., Sr. Systems Analyst “I feel welcome and included at Symetra every day and I really believe you can be you at Symetra." - Megan H., Deputy Chief Compliance Officer What we offer you We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. - Flexible full-time or hybrid telecommuting arrangements - Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% - Paid time away including vacation and sick time, flex days and ten paid holidays - Give back to your community and double your impact through our company matching - Want more details? Check out our Symetra Benefits Overview Compensation Hourly Range: $32.80 – $54.64 plus eligibility for annual bonus programs Who you are - College degree or equivalent work experience required. - 5–8 years of relevant administrative or executive support experience, preferably supporting senior leadership. - A professional who projects competence through your communication, organization, and demeanor. - Proven ability to handle confidential information with discretion and professionalism. - Strong written and verbal communication skills; comfort drafting, editing, and proofreading executive communications. - Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. - A curious, adaptable, strategic thinker who remains composed under pressure. - Strong calendar management, time management, and customer service skills. - Solid critical thinking skills and ability to work independently with sound judgment. - Experience with multiple technology and software platforms including Artificial Intelligence tools. - High school diploma required. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: https://symetra.eightfold.ai/careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: - Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." - Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. - Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: - Disqualification from the recruitment process - Withdrawal of a job offer - Termination of employment and other criminal and/or civil remedies, if fraud is discovered

• Manage appointment scheduling and calendar coordination for healthcare providers • Handle patient inquiries via phone, email, or chat in a professional manner • Maintain and update patient records, ensuring accuracy and confidentiality • Assist with medical documentation, forms, and data entry • Coordinate with doctors, nurses, and other staff for smooth daily operations • Support telehealth appointments, including booking and basic coordination • Process administrative tasks such as referrals, billing support, and follow-ups • Ensure compliance with AU/NZ healthcare standards and privacy regulations

• Provide high-level administrative support to the Executive Management Team • Oversee calendar scheduling, travel arrangements, and expense reporting • Draft, format, and distribute internal and external communications • Arrange meetings, record and maintain meeting minutes • Assist with special projects and additional administrative tasks • Collaborate with teams to create and update procedures • Assist the Office of the CEO Senior Manager in all HR-related areas • Support the recruitment process, including shortlisting candidates • Manage promotions, salary adjustments, and raises • Maintain and update employee files • Work with the People Director to ensure HR policies are compliant • Assist with performance reviews • Manage the Learning Management System (LMS)

• Internal Filing System: Maintain and update client records; organize digital files for easy retrieval and compliance. • Document Management : Save invoices and related documents into the Document Management System in accordance with company protocols. • Email Management: Manage incoming and outgoing communications to ensure timely responses and proper documentation. • Pre-Renewal Coordination: Allocate renewal tasks and issue pre-renewal templates, emails, and schedules. • Renewal Processing: Obtain renewal terms highlighting changes and claims history. • Quoting: Source comparative quotes using current client data and claim history. • Debtor Management : Retrieve debtor reports and send statement reminders. • Claims Tracking: Monitor and manage claims within the CRM system, ensuring accurate and up-to-date records.