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Pear Tree.

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AP - Medical Virtual Assistant

Executive AssistantExecutive AssistantFull TimeRemoteJuniorTeam 1-10H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

93 days ago

Salary

₱45K - ₱80K / month

Seniority

Junior

1 yr expExperience acceptedEnglish

Job Description

AP - Medical Virtual Assistant

Pear Tree.

• Manage appointment scheduling and calendar coordination for healthcare providers • Handle patient inquiries via phone, email, or chat in a professional manner • Maintain and update patient records, ensuring accuracy and confidentiality • Assist with medical documentation, forms, and data entry • Coordinate with doctors, nurses, and other staff for smooth daily operations • Support telehealth appointments, including booking and basic coordination • Process administrative tasks such as referrals, billing support, and follow-ups • Ensure compliance with AU/NZ healthcare standards and privacy regulations

Job Requirements

  • 1 - 3 years of proven experience as a Medical Virtual Assistant, Medical Receptionist, or similar role
  • Experience working with AU or NZ healthcare systems or clinics is mandatory
  • Familiarity with tools such as Best Practice, Medical Director, HotDoc, or Halaxy is an advantage
  • Strong organizational and multitasking skills
  • Excellent written and verbal English communication skills
  • High attention to detail and ability to handle confidential information
  • Proficient in using CRM/EMR systems and general administrative tools
  • Reliable internet connection and ability to work remotely

Benefits

  • Competitive salary based on experience and skill set
  • 100% remote role — work from home anywhere in the Philippines
  • Paid local holidays aligned with the Australian/New Zealand business calendar
  • Opportunities for training and professional growth
  • Work directly with a supportive Australian/New Zealand team — no agency middleman
  • Long-term engagement with a stable and growing business

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