LVH Global - Super Home Charters

• Manage expenses submitted by team members for reimbursement and company-issued card charges • Post owner bills and partner commissions accurately and manage related payments • Process vendor bills, ensuring accuracy and completeness, and manage related payments • Prepare accurate guest statements at check-out and monthly statements for Property Management and DOMUS • Assist with monthly close activities, including reconciliations, journal entries, and reporting support • Support finance-related onboarding processes for field team members • Maintain and update tracking files for field team agreements; review working hours and prepare payroll data • Update and maintain systems containing Personally Identifiable Information (PII), ensuring secure documentation and compliance • Manage inventory movements and ensure the inventory tracking system remains accurate and up to date

• Support Client Relations Team in qualifying leads and negotiations with owners • Confirm availability and pricing of suitable options for active client requests (by communicating with owners and partners via text, email, or call) • Develop client proposals using the CRM system, ensuring accuracy, efficiency, and correct prioritization of tasks • Support director in charge in managing guest contracts, financial, post-booking process, and owner booking contracts • Collaborate with Home Experience Team on showings/property inspections during the negotiating and/or closing process and ensure all mutual expectations are met • Build strong relationships with owners while keeping them engaged and informed about company updates • Assist manager in charge of special projects • Manage the preparation of financials in CRM and send closing reports to the Owner

• Provide high-level administrative support to the Executive Management Team • Oversee calendar scheduling, travel arrangements, and expense reporting • Draft, format, and distribute internal and external communications • Arrange meetings, record and maintain meeting minutes • Assist with special projects and additional administrative tasks • Collaborate with teams to create and update procedures • Assist the Office of the CEO Senior Manager in all HR-related areas • Support the recruitment process, including shortlisting candidates • Manage promotions, salary adjustments, and raises • Maintain and update employee files • Work with the People Director to ensure HR policies are compliant • Assist with performance reviews • Manage the Learning Management System (LMS)