• Provide high-quality, client-centered, Christian faith-based counseling via telehealth. • Support clients in navigating life challenges while incorporating Biblical principles and spiritual guidance. • Collaborate with clients to develop personalized treatment plans based on their unique needs and spiritual beliefs. • Maintain clear and timely documentation of client sessions. • Stay current with continuing education and licensure requirements.

• Provide executive and leadership-focused counseling via telehealth • Apply evidence-based therapeutic approaches adapted for leadership contexts • Support clients in managing stress, performance pressure, and role complexity • Maintain ethical, professional, and clinically appropriate care • Complete documentation and session notes in a timely manner • Collaborate with leadership and clinical support teams • Participate in ongoing training and professional development related to leadership and executive counseling

• Understands and stay informed of the latest billing guidelines for Medicare, Medicaid, MCOs, commercial insurance and self-pay, along with collections rules and guidelines. • Monitor unpaid balances and work with patients to help them understand amounts owed, insurance balances, payment plan options and collect payments accordingly, • Handles escalated or complex patient accounts issues and discharges resolution. • Identify trends and work with the Team leaders to address the root cause. • Complete daily, weekly and monthly reports and conduct analysis where needed. • Maintain highest confidentiality; adheres to all HIPAA guidelines and regulations. • Regular and predictable attendance is required. • All other duties as assigned.

• Personal, knowledgeable and independent point of contact for clients on technical questions and advisory processes. • Establish contact with warm leads who have expressed clear interest in receiving advice. • Conduct open, approachable consultations and generate added value for clients through independent advice. • Coordinate appointments and handle the preparation and follow-up of advisory meetings. • Assess individual insurance needs in collaboration with a qualified team, while operating independently. • Prepare financial-mathematical analyses that transparently reveal and compare the costs of insurance products from both a commission-based and a fee-based perspective. • Systematic and sustainable development and expansion of your client relationships.