• Collaborate with other teams to ensure seamless integration of UCaaS services with clients’ existing IT environments. • Oversee the configuration, deployment, and troubleshooting of UCaaS systems based on Alianza Metaswitch platforms. • Ensure the UCaaS service delivery aligns with customer requirements, business objectives, and best practices. • Develop and maintain detailed documentation for UCaaS systems, configurations, and procedures. • Manage technical escalations and provide expert guidance to the engineering team in resolving complex issues. • Establish and monitor key performance metrics for UCaaS service delivery and improve service quality. • Coordinate with sales and customer support teams to ensure alignment and customer satisfaction. • Ensure compliance with SOC2 standards in all UCaaS operations, maintaining security, privacy, and data protection requirements. • Handle other duties as assigned by management

• Responsible for relay protection & control engineering for high voltage substations • Prepare and assist in engineering deliverables for electric substation projects • Develop one & three-line diagrams, schematics, and wiring diagrams • Provide technical support for clients and regional business development initiatives • Participate in project conceptualization, work planning, and execution • Support pre-bid walkdowns, prepare, review, and approve proposals • Perform technical analyses of electrical substation systems • Modify existing drawing packages and complete as-built documents • Support and review electrical power calculations and specifications

• Develop and maintain enterprise-grade ontologies (OWL/RDF) that model the complex domain of aerospace engineering, manufacturing, and supply chain. • Define the semantic schema for AI Agents, ensuring they share a common vocabulary when communicating across different business units. • Lead the architecture and deployment of our Enterprise Knowledge Graph. • Build data pipelines (Python) to ingest data from legacy ERP systems, PLM software, and unstructured documents into the graph. • Implement Entity Resolution and linking strategies to unify disparate data points across the organization. • Collaborate with AI Engineers to design "Context Windows" for LLMs. • Work on Causal Inference models: Structure data to help agents distinguish between correlation and causation. • Establish semantic standards and data governance policies for the AI ecosystem.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for instructors to teach in our Masters Electronics Engineering Technology programs. This would be an ideal position for an Electronics Engineering professional. No prior teaching experience is needed; we provide training, mentoring, and ongoing faculty support. Our terms are five weeks long and offer faculty the perfect environment in which to share their specific industry experiences to help students achieve learning outcomes. Candidates must be available evenings and weekends to support our busy adult learners. Qualifications - Doctoral degree in Electrical/Electronics Engineering or in a related field with 18 graduate semester hours in the discipline from a regionally accredited educational institution. - Familiarity with Multisim and Labview software; experience with Siemens and Allen-Bradley PLCs. - Familiarity with CAD software. - 3-5 years industry experience in an electrical and/or manufacturing engineering field required; 7+ years career industry experience preferred. - Industry experience must be within the last 5 years. - Mechatronics candidates should have a strong background in control systems, instrumentation and measurements, and mechanical systems. - Appropriate technical certification or licensure (if required). - Experience in any of the following areas: - Analog & Digital Electronics - Programmable Logic Controllers - Microcontrollers - Field Programmable Logic Arrays, FPGAs - Communication Systems - Robotics & Smart Manufacturing - Machine Learning - Computer Aided Drafting & Design - Engineering Mechanics Requirements - The highest levels of integrity at all times. - Ability to quickly build connections with students using strong interpersonal skills (including approachability and empathy). - Strong verbal and written communication skills. - Ability to work in a 5-week accelerated course environment. - Comfortable being first point of contact to troubleshoot software or technical concerns for students. - Reliable high-speed internet required. - Responsible for supplying your own windows-based computer and webcam. - Your computer system must pass the ECPI University minimum requirements test. - Required to teach one live session each week and hold one live office hour per week via Zoom. Benefits - Competitive compensation. - Retirement plan. - Health Advocate. - Some industry certifications. - Employee Assistance Program (EAP). - Employee Discounts (i.e. Tickets at Work, Verizon Wireless, MetLife Pet Insurance). - IPad/Computer Purchase Program. - Employee Referral Program. Company Description Since 1966, ECPI University’s employees have been dedicated to helping students achieve their academic and career goals through our unique education model. If you are looking for an opportunity to share your industry experience, provide practical hands-on instruction, and make a real difference in our students’ lives, ECPI University may be for you. ECPI University is proud to be an Equal Opportunity Employer.