• Build, deploy, and maintain MCP-based applications • Develop and optimize ChatGPT Apps using tools, structured outputs, and workflows • Design AI-native product experiences from the ground up • Rapidly prototype and test new ideas using MCP and ChatGPT environments • Use Claude Code as part of your development workflow • Improve performance, reliability, and usability of AI-driven features • Collaborate on product direction and technical architecture

Role Description Designs, develops, and implements complex enterprise AI software solutions using Copilot Studio and other enterprise platforms. Collaborates closely with technical and non-technical roles such as data modelers, architects, business analysts, data stewards, and subject matter experts (SMEs) to provide design, technical analysis, development/configuration, testing, implementation, and support expertise representing the interest of the business across the enterprise. - Leads focused on delivering AI solutions from end-to-end with broad knowledge and awareness of evolving technical and business capabilities in AI, emphasizing Copilot Studio, Azure AI, Power Platform, and M365 environment, Gemini. - Ensures that multiple products and services work together to meet business needs and add value for the customer. - Cultivates and disseminates knowledge of application-usage best practices. - Collaboration with Enterprise Architecture on the delivery of data and application architecture. - Collaborates with relevant operational and build teams to construct testing and implementation strategies. - Informs on product and services delivery progress in relation to application delivery. - Oversees tier 3 application support activities including the assessment and execution of application upgrades and patches. - Participates in mitigation and control activities as well as identifying and evaluating risks. - Manages people and technology changes; ensuring necessary stakeholders are informed. - Facilitates people management and resourcing, defining roles and responsibilities, staff reviews/appraisals, recruitment/dismissals, and staff training. - Serves as technical adviser to management and provides software engineering perspective on system requirements. - Creates conceptual and detailed technical design documents. - Performs other duties as assigned. - Comply with all policies and standards. Qualifications - Experience with AI with emphasis in Copilot Studio, Azure AI, Power Platform, and M365 environment, Gemini. - Collaboration with Enterprise Architecture on the delivery of data and application architecture. - Oversees tier 3 application support activities including the assessment and execution of application upgrades and patches. - Participates in mitigation and control activities as well as identifying and evaluating risks. - Serves as technical adviser to management and provides software engineering perspective on system requirements. - Flexible work from home options available.

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.” Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title. Follow us on Glassdoor and Linkedin! As a Staff Software Engineer You Will: Build the core experiences of both bank administrators and bank customers. The includes crafting streamlined user flows, building robust APIs, and integrating with third-party software like Plaid or Sendgrid. About You: ● You love writing clean, thoroughly documented, and well-tested code, with an eye for long term viability and performance. ● You measure twice and code once when writing features, placing an emphasis on error-handling, logging, and edge cases for every service you write. ● You enjoy the challenge of breaking down complex product asks into elegant solutions. ● You are comfortable and experienced with system design, and not only have architectural opinions but are comfortable writing, speaking, and advocating for them. ● You approach architectural challenges not with answers but with questions, and from those questions decide upon the best approach, knowing that there is no best solution, only different sets of tradeoffs to be made. ● You enjoy providing technical guidance, suggestions, and code reviews for your teammates, using your knowledge to raise the bar of their work as well. We Are Looking For: ● 6+ years professional experience with back end technologies (Node.js, Python, Go, TypeScript etc.) ● Exposure to(ReactJS, NestJS) ● Well versed with REST APIs ● Experience working in an agile SCRUM environment ● Well versed with domain driven design ● Well versed with Microservice architecture The salary range for this position is: $144,000 - $180,000 Cool Things to Know Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more. Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment. Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding. Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington. The Important Stuff Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages. #LI-REMOTE J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.

• Resolves complex technical issues for Truist's Network applications by administering multiple CICS Production, Development and Test environments in a multiple LPAR mainframe environment. • Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. • Responds to issues in a timely manner by receiving and investigating incidents or service tickets. • Analyzes and observes trends with technical issues and develops recommendations for long-term improvements. • Documents all relevant end-user interactions and steps taken to resolve incidents. • Communicates status of issue resolution to internal customers. • Applies in-depth knowledge of application support and an understanding of best practices. • Typically leads moderately complex projects and participates in larger, more complex initiatives. • Solves complex technical and operational problems.