• Develop and manage customer enablement programs aligned with business goals. • Map and analyze the customer journey to identify enablement opportunities. • Partner with Product, Support, Marketing, and Customer Success teams. • Create and maintain help center articles, training videos, playbooks, and other educational materials. • Establish customer focus groups and feedback loops. • Lead or support a team of enablement specialists. • Perform other duties as assigned to support departmental and company objectives.

Important Notice for Applicants: At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from @bixal.na.teamtailor-mail.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Need Assistance or a Reasonable Accommodation? If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at talent@bixal.com and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays. Why Bixal? Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement. Our values: - People-First: Emphasizing the importance of people in all aspects of work. - Collaboration and Transparency: Valuing teamwork and open communication. - Growth Mindset: Encouraging innovation and continuous improvement. - Creating Lasting Impact: Focusing on meaningful outcomes and positive change. About the role: The Program Manager serves as the primary point of contact with the client and is responsible for the overall technical direction, leadership, management, quality assurance, and successful execution of all contract requirements. The PM takes a human-centered, data-driven approach to program leadership — using evidence to inform strategic decisions, tailoring services to the needs of the communities and professionals the program serves, and applying iterative planning to respond to evolving agency priorities. The PM leads a cross-functional team spanning research, learning design, evaluation, content development, and knowledge management to ensure delivery of high-quality, trauma-informed, data-driven Training and Technical Assistance (T/TA) services. The PM oversees compliance with performance standards and AQLs, and ensures seamless coordination across all tasks, subcontractors, consultants, and stakeholders. Beyond contract delivery, this role contributes to Bixal's broader Transformation Services practice — shaping how we approach integrated T/TA across our federal portfolio and mentoring staff across disciplines. This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success. Compensation: The salary range for this role is $135,000 – $145,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate. Responsibilities: Strategic Leadership & Program Integration - Provide leadership and oversight for the National Human Trafficking Training and Technical Assistance Center (NHTTAC) Program, ensuring integrated delivery of T/TA, SOAR, ATLIS, consultant management, interagency support, and transition services aligned with OTIP priorities. - Serve as primary liaison to the CO, COR, and Government Technical Lead, ensuring alignment on priorities, public health initiatives, and interagency efforts. - Lead development and execution of the Project Management Plan and annual Program Plan, including risk, quality, T/TA protocols, consultant processes, data sharing, and task tracking. Training & Technical Assistance Operations - Oversee nationwide T/TA delivery, ensuring timely, trauma-informed, and data-driven responses to requests. - Manage SOAR program operations, including accreditation, LMS oversight, participation tracking, outreach, and reporting. - Direct planning and execution of national/regional conferences (150–300 participants), including travel coordination. - Oversee consultant lifecycle (recruitment through payment), ensuring performance, compliance, and satisfaction. Monitoring, Evaluation & Innovation Programs - Lead monitoring and evaluation, including data collection, impact analysis, and compliance with PRA/OMB requirements. - Oversee ATLIS program implementation, including participant selection, stipend management, coaching, and impact evaluation. - Deliver annual reporting with insights and recommendations to inform program strategy. Interagency Coordination & Transition - Support agency and interagency groups with coordination, compliance (FACA), and records management. - Lead transition planning and execution, ensuring continuity, secure data transfer, and seamless handoff. Organizational Contribution - Contribute to internal best practices across T/TA, public health, and learning. - Support business development through SME input on proposals and capabilities. Qualifications: - Master’s degree with 10+ years of experience in anti-trafficking or public health sectors, working with federal clients in the provision of Training and Technical Assistance (T/TA), staff management, meetings, and partner engagements. - Experience developing multidisciplinary T/TA that integrates social services, health care, behavioral health, and public health professionals to respond to the needs of impacted populations, including survivors of human trafficking. - Experience leading strategic planning and policy development. - Experience in capacity building and community partnership. - Excellent problem-solving skills with ability to analyze situations, identify potential problems, and proactively recommend solutions. - Subject matter expertise in designing, implementing, and evaluating T/TA programs for frontline professionals. - Ability to communicate effectively to technical and non-technical audiences. - Ability to multi-task and be responsive to evolving needs in a fast-paced environment. How We Support Our Team: - Flex hours - 401K with matching incentive - Parental Leave - Medical/dental/vision benefits - Flex Spending Account - Company provided short-term disability and life insurance - Commuter benefits - Paid Time Off (PTO) - 11 Paid holidays Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.

About Us OHDELA (Ohio Distance and Electronic Learning Academy) is a tuition-free, K-12 online school dedicated to transforming education through a state-of-the-art virtual experience. We offer a flexible, standards-aligned curriculum delivered by highly qualified teachers, providing 24/7 access to learning. As a premier online academy, we tailor our instruction to meet the unique needs of every student—from advanced learners to those seeking a safe, bully-free environment. CTE Coordinator has the chief responsibility to develop and implement a comprehensive career readiness program. This includes working collaboratively with administrators, student’s services staff, and teachers to ensure the delivery of career development services. The CTE coordinator also facilitates partnerships with parents, business/industry, postsecondary institutions, and community organizations to support students’ successful transition to postsecondary education and employment. Please note – while this is an online school position and all instruction occurs virtually, travel and face to face attendance will be required several times per year to support in person state testing and student events. Eligibility: Open to residents of Ohio Duties include: - Manages career readiness programming for all students; - Recruit students for available CTE programs of study; - Coordinates career planning activities in collaboration with the school counselor and other student services staff; - Assists students with course selections as it pertains to CTE and career/graduation planning; - Develops and maintains partnerships with business, industry, education, and military community that provide opportunities for students; - Provides and coordinates administration and interpretation of career assessments; - Develops and oversees work-based learning opportunities; - Markets CTE programs and partnership; - Delivers professional development and training to school staff on career readiness standards and best practices; - Participates in professional development activities at the local, regional, state, and national levels in order to remain current with emerging demands, trends, and careers in a rapidly changing workforce; - Make recommendations for long-term adjustments in career readiness program to meet changing job trends and labor market needs; - Assists with activities to ensure program funding and compliance; - Other related duties as assigned. Minimum Qualifications: - OH residence required - Bachelor’s Degree in education or related field - OH CTE teaching license or the ability to obtain a CTE supplemental license preferred - Three or more years of experience with OH CTE, including creating and maintaining external partnerships - A fundamental understanding of Career and Technical Education (CTE), it’s indicators as measurements of success, and the pathway approach in which CTE is implemented - Exemplary written and verbal communication skills - Understanding of and ability to manage confidential information - Ability to work well under pressure as well as effectively prioritize and execute tasks to meet deadlines consistently - Ability to work with a diverse and distributed student body and peer group - Ability to pass state and federal background checks About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation and Benefits: The compensation and benefits information below is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.   The annual starting salary for this position is between $60,000 – $65,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind - Paid time off - Retirement contributions - Optional Basic Life and AD&D insurance - Voluntary life insurance (employee, spouse, child) - Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive - Medical, dental, and vision insurance - Employee Assistance Program - Voluntary short-term disability insurance - Voluntary long-term disability insurance Career benefits – keep growing - Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. #LI-BL1

• Manage multiple projects on a campus(es) and maintain updated budgets, schedules, and status reports • Create and communicate updates on development program & project status on a monthly basis suitable for executive level reviews • Effectively present information in a manner to support efficient decision making • Work with QTS stakeholders, design, and construction teams to create a master development program • Manage entitlement and permitting needs for assigned site project(s) • Implement and manage multi-phased site development plans • Continuously update a campus master plan • Write scopes of work for design, construction, commissioning services • Evaluate and level pricing proposals • Monitor & create project budget/cost-to-date against overall project budget • Establish project schedules and manage teams to on-time completion • Review and approve monthly pay applications from the contractors • Work closely with strategic procurement team on equipment procurement and delivery process