• Lead end-to-end technical programs across product, engineering, data, and security, from initial scope through launch and continuous improvement • Collaborate closely with executive leaders and senior stakeholders to translate strategic vision into actionable roadmaps and align on priorities and tradeoffs • Coordinate distributed teams across time zones using strong asynchronous communication, providing structure, clarity, and consistent status updates • Develop and maintain comprehensive program plans, proactively identifying and mitigating risks and dependencies while facilitating decisions that balance speed, quality, and customer impact • Partner with customer success and cross-functional teams to refine communication plans, and operational workflows • Champion GitLab's values and culture within programs, fostering collaborative excellence, continuous improvement, and innovation

• Orchestrate Cross-Functional Execution: Drive multidisciplinary teams through the full development lifecycle. • Highly Complex Customer and Program Execution: Act as the key bridge between Andesite leadership and government and commercial customers. • Champion Organizational Diplomacy: Navigate internal and external stakeholders with tact and influence. • Build the Programmatic Foundation: Design and implement the frameworks for project planning, resource allocation, and progress tracking. • Align Mission with Strategy: Balance immediate tactical requirements from customers with Andesite’s long-term product roadmap.

• Lead end-to-end delivery of complex, multi-team engineering programs from problem definition to delivering clear outcomes; align stakeholders on vision, outcomes, and measurable success criteria • Build integrated program roadmaps and dependency frameworks; manage critical paths across squads and proactively sequence work for predictable delivery • Contribute to capacity alignment across teams; balance long-term platform investments with near-term business priorities and outcomes. • Establish operating rhythms (kickoffs, status reviews, risk/issue forums, and executive readouts) that drive transparency, fast decision-making, and accountability • Identify risks and systemic blockers early; drive mitigation and tradeoff decisions with data, options, and clear recommendations • Partner with Infrastructure, Data Platform, Product and engineering on discovery and scope management; High-quality delivery and impact with appropriate change management • Facilitate cross-team technical alignment and engineering reviews; ensure architectural decisions consider long-term scalability, reliability, security, and maintainability • Define and monitor program health metrics (delivery predictability, cycle time, production defect escape, availability/SLO adherence); facilitate blameless retros and continuous improvement • Guide incident response for critical cross functional engineering programs and lead post-incident reviews; translate learnings into durable process and tooling improvements • Coach teams and TPM peers on program best practices; raise the bar on communication quality, crisp execution, and outcome orientation

• Lead end-to-end programs, from multi-year roadmap facilitation to execution. • Act as the primary communicator for high-complexity projects. • Drive technical transparency and identify risks caused by complexity. • Optimize cross-team processes and software development workflows. • Drive consensus across engineering, product, and operations.