This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role is responsible for their branches or region’s credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses. - Interface with sales organization to communicate credit decisions and ensure timely review of new customers. - Plan and organize activities of credit/customer set up to ensure they are completed timely/accurately. - Work with branch to obtain correct job documentation, payment terms and credit information for customers to ensure transactions are properly secured. - Resolve credit issues with customers. - Communicate credit policy with internal and external stakeholders. - Manage customer credit files. - Manage Lien filings, NTO’s, and Waivers via 3rd party software process. - Monitor periodic credit reviews. - Other duties as assigned. Qualifications - 2+ years of Credit Management experience. - Experience in Excel and ERP systems. - Experience in distribution and/or building and construction industry is preferred. - Excellent interpersonal and communication skills, both verbal and written. - Strong attention to detail and excellent organization and prioritization skills. - Ability to problem solve and make decisions in accordance with company objectives. - Strong analytical credit skills. Requirements - Pacific Time Zone business hours required. - Remote home office located in MST or PST time zone. - National travel required: Amount of Travel Required: <5% - Work is performed in a typical office environment and may require standing, bending, lifting boxes or packages under 10 lbs., and sitting for long periods of time. - Work requires regularly inputting/retrieving words or data into or from an automated/computer system. Benefits - Base + Bonus & Benefit Package - Competitive Compensation - Medical, Dental and Vision - Strive Wellness Program - 401(k) Matching - Paid Holiday and Paid Time Off (PTO) for all positions - AssuredExcellence®: minimal to no cost medical care and prescription drugs - Flexible Spending Accounts (FSA): Healthcare and Dependent care - Health Spending Account (HSA): with employer contribution - Life & Disability Insurance - Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc. - Employee Referral Bonus - Paid Military Leave - Tuition Reimbursement - Length of Service Award Compensation Range $17.30 - $25.97. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

• A/R Reconciliation and payment application • Collections experience • Ensure accurate and timely data entry of Accounts Receivable invoices into client portals as needed • Review Contracts and project setup with thorough attention to detail • Reviewing and approving Expense Reports per policy for billing • Play a key role in the onboarding of new clients including sharing tax and payment information and coordinating accounts receivables contacts and communications • Reconciling hours for invoicing • Maintain billing-related data integrity within NetSuite, ensuring the accuracy of customer records, invoicing history, and payment statuses. • Provide billing information and support to project managers, account managers, and others to ensure smooth service delivery and invoicing. • Serve as the primary point of contact for billing-related inquiries from both clients and internal teams. • Work with the finance and IT teams to optimize billing workflows and improve automation within the NetSuite system.

• Monitor customer accounts daily to identify aged receivables and contact customers for payment. • Keep detailed records and reporting on collection activity including updating systems and trackers. • Receive in-bound AR related calls. • Resolve billing issues. • Research and respond to inquiries from service and parts customers, Lithia stores and internal customers within the timeframe that aligns with established service level agreements. • Other duties as assigned.

• Prepare, review, send, and upload customer invoices with accuracy and timeliness • Collaborate closely with business teams to understand and execute customer-specific invoicing and payment requirements • Design and maintain templates for customized customer invoice formats, utilizing Microsoft Excel and artificial intelligence to gain efficiency • Conduct quarterly reconciliations of accounts receivable and unbilled receivable general ledger accounts, identifying and resolving any discrepancies • Manage customer-facing communications through our central inboxes - including but not limited to, addressing invoice inquiries, modifications, collections issues, payment applications, and credit memo requests • Process cash applications in QuickBooks and resolve general ledger discrepancies to maintain accurate financial records • Prepare and distribute monthly accounts receivable reports for internal leadership and external stakeholders • Provide audit support related to customer invoicing and cash collection