Job Description: Field Service Specialist Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers. This position provides an opportunity to transition from other private, public, government or military experience to a 3M career. The Impact You’ll Make in this Role As a Field Service Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by the following: - Implement and administer 3M/Scott Fire & Safety service policy with authorized service centers and in-house repair centers at the zone level. Monitor end user satisfaction with existing service support. - Evaluate existing authorized service center activities and territories through performance reviews recommending additional service and/or termination of authorized service centers not adhering to 3M/Scott Fire & Safety policy. - Provide technical assistance and improve the overall professionalism of authorized service centers, in-house repair centers, and end users by conducting service road shows, improved overhaul, field level training programs, and sales training programs as required. - Responsible for assisting in the overall success of both 3M/Scott Fire & Safety and Zone sales goals assisting SCBA & Fire Specialists and Regional Business Managers with sales presentations where required, as well as regularly promoting accessory, spare parts sales, and service equipment lease programs with the Zone. - Attend and support trade shows, exhibits, and demonstrations as required. Assist the Regional Business Manager as required developing the technical expertise and support of the SCBA & Fire Specialists where necessary. Company Vehicle This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position. Your Skills and Expertise To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications: - Associates Degree in Mechanical, Electrical Technology or Business Administration (completed and verified prior to start) AND three (3) years of Fire Service experience in a private, public, government or military environment OR - High School Diploma and Seven (7) years of Fire Service experience in a private, public, government or military environment AND - Current, valid Driver’s License. Additional qualifications that could help you succeed even further in this role include: - Strong interpersonal, communication, time management, and planning skills. Must be a self-starter, detail oriented, with a “can-do" professional attitude and appearance. - Proficient with Microsoft family of software. - Strong Instructional and presentation skills Work location: Remote based location within the assigned territory - Territory: ME/NH/VT/MA/RI/CT/NY/NJ/PA/DE/MD/DC/VA/NC/OH/WV/KY Travel: May include up to 60% domestic travel within the territory Relocation Assistance: May be authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being 3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. Applicable to US Applicants Only:The expected compensation range for this position is $96,557 - $118,014, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/. Good Faith Posting Date Range 03/18/2026 To 04/17/2026 Or until filled All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M. Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M. Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement. Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/ 3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please click on the following links and select the country where you are applying for employment to review the applicable Terms of Use (link here) and Privacy Policy (link here). Before submitting your application, you will be asked to confirm your agreement with the terms.

POSITION SUMMARY A System Specialist will provide world class leadership for high-profile orders and high-end service support with installations, startups, commissioning and testing, scheduled and emergency services on Precision Cooling Products. The SS is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The SS is also required to maintain continuous communication with CRC, Area/District Offices, and direct manager. RESPONSIBILITIES ROLE - Relies on extensive experience and judgment to plan and accomplish work related goals - Perform a extensive amount of extremely difficult and challenging work related tasks - Requires no direct supervision while leading and directing others - Support start-up and commissioning activities for assigned projects - Ensure sufficient man-power on site each day to perform start-up and site testing work - Assist during start-up and commissioning as necessary, depending upon man-power availability and site location - Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control - Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control - Provide first level of tech support assistance to speed up problem resolution - Provide daily status reports to Service management and sales rep TECHNICAL - Render on site and phone assistance to customers. - Communicate with appropriate Technical Support/Engineering on equipment issues - Provides Technical Support on-site or via Telephone to CE’s - Assist contractors as required during installation and commissioning of assigned projects - Provides OJT to CE’s on various types of equipment in the field - Implement Field Change Notices (FCN) according to published guidelines - Keep current on Safety Bulletins, Field Change Notices, and Service Tips SAFETY - Operate in a safe manner in accordance with published safety guidelines - Must wear appropriate PPE as per company guidelines and accordance with job duties - Adhere to work hours policy guidelines – “14 hours rule” - Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION - Provide accurate and timely reporting according to company guidelines; - Time cards, expense reports, mileage reports, ticket closure, forms, et al. - Provide Time and Material quotes for customers or contractors for assigned projects, as necessary - Provide estimated time of arrival to the Customer Response Center (CRC) where applicable - Assist with scheduling by working within the guidelines - Delegate team tasks as needed - Maintain company property according to company policies; - Vehicle, credit cards, PPE, test equipment, laptop, pager, cell phone, et al. CUSTOMER SATISFACTION - Provide proper and adequate communication to internal and external customers - Provide estimated time of arrival to the customer where applicable - Strive to provide all customers a “first time fix” for their equipment - Maintain customer satisfaction rates according to company guidelines - Attend Customer/Contractor Meetings as required PERFORMANCE - Maximize productivity by combining service opportunities - Complete all work in an efficient and timely manner - Capable of making technical and commercial decisions under pressure - Properly evaluate site and equipment for appropriate billing status - Maintain productive utilization rate according to company guidelines - Perform inventory cycle counts according to company guidelines - Adhere to company dress code and safety regulations - Understand and comply with company startup/escalation processes and procedures - In all aspects of job requirements, must lead by example, and conduct themselves in a higher standard. Must act and perform as a role model to all field associates - Maintain proper and adequate level of internal communications - Ability to communicate with all levels within the organization -Managers, co-workers, Support Services, sales, electronic communications, et al. QUALIFICATIONS - Required experience (One of the following) - Minimum 10 years relevant industry/commercial experience and leadership experience - Six years military experience in a related field plus 5 years Liebert product experience - Required education - Must have High School Diploma or a accredited GED - 1-2 year HVAC Diploma or Technical School Degree - EPA 608 refrigerant license – Level 2 or Universal - Interpersonal Skills - Professional - Leader - Reliable - Team Player - Must be very proficient with electrical / electronic test equipment and fundamentals - Must be very proficient in reading and interpreting electrical line diagrams and blueprints - Technical skills - Ability to make in depth site evaluation skills to include: environmental temperature, and general operating conditions - Independently perform fix/repair techniques based on knowledge - Ability to perform proper brazing techniques - Capable of completing tasks and return unit to full operating conditions - In depth knowledge on Liebert Products and the ability to lead - Capable to train and supply instructions to other CEs - Ability to summarize and report all work related tasks performed - Project Management skills & experience a plus - Strong skill sets: - Ability to schedule and coordinate work schedules for other associates and subcontractors - Ability to provide technical support via telephone or in person to other associates or vendors - Ability to instruct on the job training to other associates - Ability to delegate work activities to associates in a work group based upon skill level - Outstanding communication skills - Customer service skills - Troubleshooting skills - Safety procedures - Superior organizational and planning skills - Computer skills - Mechanical aptitude - Strong communication skills - Ability to communicate with all levels within the customer organization - Strong verbal communication - Excellent written skills - Able to manage stressful situations - Excellent time management ability, capable of working without direct supervision. PHYSICAL & ENVIRONMENTAL DEMANDS - While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. - Extreme cold (below 32*) - Extreme heat (above 100*) - Noise Level (Medium / High need to shout to be heard) - Working around moving machinery (fork-lifts, tractors) - Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) - Work outdoors (no effective protection from weather) WORKING CONDITIONS: - Travel is required - Flexible schedules (weekends, evenings, and holidays) - Valid driver’s license - Hour/Day on-call availability through a national paging system - Valid U.S. passport required - Deployable in the event of emergencies - Must be at least 18 years old The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES - Customer Focus - Operational Excellence - High-Performance Culture - Innovation - Financial Strength OUR BEHAVIORS - Own It - Act With Urgency - Foster a Customer-First Mindset - Think Big and Execute - Lead by Example - Drive Continuous Improvement - Learn and Seek Out Development At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. SALARIED ROLE: The anticipated salary range for this role in the CA, Cleveland- OH, CO, CT, NYC, MA, MD, NJ, HI, IL, MN, VT, Washington D.C. localities is between $75,000 to $105,000 per year (based on a 40-hour work week)]—salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to receive and/or participate in profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization depending on the terms of the employee’s role and individual offer details. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process. This role accepts applications on an ongoing basis; therefore, the company has no set deadline to submit an application by. SALARIED ROLE: The anticipated salary range for this role in the State of Washington locality is between $75,000 to $105,000 per year (based on a 40-hour work week)]—salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to receive and/or participate in profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization depending on the terms of the employee’s role and individual offer details. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, Flexible PTO, holiday pay (9 days), and 401k. Additional details about total compensation and benefits will be provided during the hiring process. This role accepts applications on an ongoing basis; therefore, the company has no set deadline to submit an application by.

Role Description Responsible for field service repairs and installation of water treatment equipment. Provide technical phone support on water system components to customers. - Perform field service repairs, emergency repairs, preventative maintenance, and installation of ultrapure water treatment equipment. - Local or national travel up to 80-90% of the time, depending on territory and customer needs. - When field service is not required, provide technical phone support on water system components to customers. - Provide responsive, efficient, and professional customer service to internal and external customers. - Follow all safety and ergonomic programs and guidelines. Qualifications - High School Diploma or Equivalent required. - Associate or technical trade school preferred. - Minimum two (2) years of experience working in ultrapure or industrial water treatment industry. - Hands-on experience with components that make up a water system such as pretreatment (water softeners, carbon filters), reverse osmosis, distribution pumps, and deionization. Requirements - Knowledge of water quality standards such as AAMI, USP, ASTM, ISO. - Knowledge of plumbing, pumps, valves, controls, and instrumentation (PLC, HMI). - Working knowledge of system disinfection processes (chemical, heat, ozone). - Ability to read and interpret technical manuals, piping, and electrical schematic drawings. - Mechanical skills with use of hand and power tools. - Strong troubleshooting, problem solving, verbal and written communication skills, attention to detail, and ability to multitask effectively. - Proficiency with Microsoft Office (Word, Excel, Outlook); experience with ERP systems. - Basic electrical and mechanical troubleshooting skills. - Valid driver’s license, acceptable driving record, and acceptable automobile insurance coverage. - Industry certifications (WQA, AAMI) preferred. - Reliable transportation to customer locations. Benefits - 401(k) - Health insurance - Dental insurance - Vision insurance - Company Paid Short-term and Long-term Disability - HSA with Employer Contribution - Employee assistance program - Life insurance - Paid time off

We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do. Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together! Workplace: Field (candidate must reside in Louisville, Lexington, Cincinnati area) Job Summary - This position manages an assigned territory of core Foremost Independent Agencies, including responsibilities to prospect and appoint new agencies, drive profitable premium growth, and achieve financial and operational goals. This role develops and manages agency partnerships and serves as the primary relationship between the agency and the company. The position develops and successfully promotes and supports the available suite of Foremost products and services, including a portfolio of complex accounts, within an assigned territory. This role is at the forefront of building premium growth through relationships with agents to ensure market share is built successfully. This position is an individual contributor who works independently with minimal guidance and direction from management and field distribution partners while performing work with business unit and enterprise impacts. It may mentor or coach less experienced team members to support peer learning but has no supervisory responsibilities. The position is remote with required weekly field travel. Essential Job Functions - Owns and manages assigned territory driving profitable growth to achieve financial and operational targets. Leads, develops, and executes territory tactical plan and agency management processes (example business planning, training, compensation) to support financial and operational targets, measure results, and pivot as necessary. Independently builds and cultivates mutually beneficial agency partnerships in person with agency ownership, management, and frontline staff using a consultative sales framework. Acts as a trusted advisor while delivering product, underwriting philosophy, appetite, and system training to support retention and new business development to increase depth and maximize agency revenue. Creates, maintains, and executes high quality agency strategies and plans, including holding agents accountable, to achieve written premium, profit, and new business goals. Collaborates with field distribution partners to plan and align strategic and tactical components with key business strategies such as carrier consolidation (agency book consolidation), agency storefront expansion, and new product or program rollout support. Drives and ensures quality of new business flow, appropriate mix of business, and overall risk management of both individual agency books and overall assigned territory. - Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory. Strategically utilizes internal reporting and tools designed to support the Independent Agent channel including all Marketing and Development programs, business development tools and internal production and profitability data and analysis. Performs other duties as assigned. Serves as a subject matter specialist to assist in leading, collaborating, influencing, and supporting internal business partners (e xample underwriting, product management, claims, service ops) to identify and capitalize on opportunities, solve problems, share key competitor and industry intelligence. May mentor or coach less experienced team members in support of peer learning and developing team capabilities. Physical Actions - Job is performed in-person at a Farmers office or virtually at an approved alternative work location. Job may include work performed at field locations. The physical work environment is indoors and climate-controlled with adequate lighting and ventilation. Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions. Field work performed outdoors may include exposure to weather elements. Frequently sits or stands for prolonged periods of time, up to a full shift. Occasionally moves about the workplace including navigating stairs, ramps, and level or uneven surfaces. Occasionally moves, pushes, pulls, lifts, carries, and places objects or materials weighing up to 50 pounds without assistance. Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties. Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift. Occasionally performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees. Possesses clear vision, with or without correction, to visually read and verify information. Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects. Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace. Jobs in this category may require regular travel between Farmers offices, alternative work locations, and/or field locations. Education Requirements - High School Diploma or equivalent required. Bachelors degree preferred. CIC, CPCU, or insurance licenses preferred upon hire. Experience Requirements - Minimum five years of field insurance sales and management work experience with progressing responsibility. - Experience achieving consistent profitable premium growth and sales success. Benefits - Farmers offers a competitive salary commensurate with experience, qualifications and location. - Bonus Opportunity (based on Company and Individual Performance) - 401(k) - Medical - Dental - Vision - Health Savings and Flexible Spending Accounts - Life Insurance - Paid Time Off - Paid Parental Leave - Tuition Assistance - For more information, review “What we offer” on https://www.farmers.com/careers/corporate/#offer Job Location(s): US - KY - Louisville, US - KY - Lexington, US - OH - Cincinnati Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com