• Drive MT and AI adoption, present recommendations, and support cross-team initiatives • Lead strategic implementation of AI and MT tools that enhance workflows and boost adoption • Build and deploy machine learning and NLP models to uncover insights and streamline processes • Fine-tune MT engines for domain-specific content and multilingual markets • Partner with Engineering and Production to optimize file prep and pre-translation workflows • Provide expert guidance to internal teams and clients on AI and MT solutions • Evaluate client requests, compare MT engines, and recommend the best-fit technologies • Test and benchmark LLMs, AI tools, and MT engines for accuracy and impact • Design scalable, cost-efficient processes to evaluate MT output quality • Use post-editing data to continuously improve MT performance with smart tech choices • Create clear, usable documentation and training for linguists and project teams • Stay on the cutting edge — monitor trends and assess emerging AI and localization tools

• Act as a Day-to-Day Lead for multiple beauty brand clients, building trust and driving long-term value across product launches, seasonal campaigns, and always-on programming. • Be the Voice of the Client Internally: Translate beauty brand needs into action plans and rally cross-functional teams to deliver impact - whether that's a hero product launch, rebrand moment, or evergreen content strategy. • Identify opportunities to expand our accounts through new geographies, product lines, or creative solutions. • Lead with Strategy: Turn insights, campaign results, and client feedback into meaningful recommendations that align with brand goals. • Communicate with Precision: Deliver executive-ready updates, decks, and reports that are clear, compelling, and actionable. • Own Reporting: Partner with our Strategy and Product team to present performance insights vs KPIs (views, engagement, EMV, sales lift, affiliate performance) that don't just summarize the past but inform what's next. • Drive Accountability: Own timelines, deliverables, and the final product - ensuring everything is on-brand, on-time, and on-budget across seeding, paid partnerships, and integrated campaigns. • Champion Excellence: Push internal teams to go beyond the brief and consistently deliver industry-leading work. • Problem-Solve with Agility: Anticipate roadblocks and drive quick, thoughtful solutions that keep momentum strong. • Directly Impact Client Retention (Net Revenue Retention): You’ll be responsible for retaining and growing your account(s) quarter-over-quarter by identifying and activating upsell opportunities, building trust, and retaining client investment. • Understand What Moves the Needle: Align campaign strategy to key client objectives and stakeholder success metrics, so performance directly supports retention and growth. • Deliver Long-Term Value: You don't just hit goals, you build relationships that deepen over time and position Kyra as an indispensable growth partner. • Run High-Impact Campaigns: Own large-scale programs from kickoff to wrap - product launches, seasonal tentpoles, retailer partnerships, evergreen content engines - ensuring seamless internal collaboration and flawless delivery. • Lead with Data: Forecast outcomes, track performance, and use insights to inform both immediate actions and longer-term strategy for your beauty brand partners.

• Lead comprehensive RFP solution development by analyzing work order history, asset lists, and budget data to create optimal client proposals per specifications and requirements • Build detailed task-level estimates for preventive and reactive maintenance services while developing projected staffing and routing requirements for mobile technical services • Analyze large quantities of data for estimating and pricing, normalizing findings based on hands-on mechanical knowledge and operational experience • Create business pursuit documents, pricing formats, and complete client templates accurately and timely while participating in site tours and client sessions for solution validation • Develop comprehensive proforma profitability models for mobile technical services, working with WPM service line experts to document cost savings and platform costs • Investigate and compile benchmarking data to support pricing assumptions, fully documenting all estimate assumptions, dependencies, and sources • Create pricing exhibits and schedules throughout RFP processes, negotiations, and contracting phases while working with Solution Directors on organizational structure and scope definitions • Provide transition support by educating account teams on pricing models, participate in estimating tool development, and deliver sales support on special projects to enhance accuracy and efficiency

• Formulate solutions for customer business needs and assist in planning future-proof system roadmaps. • Create and deliver customized demonstrations to provide a concrete vision for solving key challenges. • Develop comprehensive proposals focusing on solution design and implementation plans. • Leverage expertise to create industry-specific solutions, proposal templates, and assets for advancing Agentforce and Generative AI initiatives. • Support marketing activities by speaking at seminars/events and conducting high-impact demonstrations.