• Own a defined portfolio of current customers. • Drive gross and net revenue retention across assigned accounts. • Identify and close expansion opportunities including: WineSuite Payments adoption and optimization, WineCommerce implementation and upgrades, Hardware refresh and expansion, Additional software modules and services. • Maintain a structured sales plan outlining quarterly, monthly, weekly, and daily sales activities. • Forecast account activity and expansion revenue accurately in Salesforce (SF). • Maintain and improve current customer relationships via structured contact schedules. • Conduct account audits to identify system gaps, optimization opportunities, and growth initiatives. • Collect and update pertinent customer information within Salesforce. • Request referrals and new leads from current customer base and pass qualified opportunities to outside sales via SF lead process. • Develop and maintain in-depth knowledge of: WinePOS, WineCommerce, WineSuite Payments, All ICS hardware and service offerings.

• Provide information and analysis to customers regarding order fulfillment, order status and inventory availability • Influence, guide, and assist customers with sales opportunities through product knowledge, availability and cross selling • Ensure customer response SLAs are consistently met while projecting a friendly, helpful, and professional image in all customer interactions • Partner with Sales Executives in managing account base within defined sales territories

Job title: Strategic Account Manager, Dallas, TX - Location: Remote, US About the Job The Strategic Account Management (SAM) team supports Sanofi’s largest and most complex customers. Tzield SAMs help accounts navigate the operational and logistical aspects of the Tzield end-to-end patient journey (e.g. administration and infusion process). This role helps connect key stakeholders within accounts to enable them to make decisions and implement solutions for Tzield administration. SAMs will develop a deep understanding of assigned accounts and identify account-specific gaps that impact Tzield utilization/access for internal business planning purposes. This role will then collaborate with Sanofi stakeholders to see where appropriate support could be provided. When communicating with accounts, the SAM will educate on clear requirements for integrating Tzield into operations, and for effective cross department collaboration to enhance the Tzield patient experience. Join the team transforming how healthcare is delivered for chronic and specialty conditions worldwide. In General Medicines, you’ll help drive meaningful outcomes in diabetes, transplant, and immunology - with the scale and urgency patients deserve. About Sanofi We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives. Main Responsibilities - Educate stakeholders on operational aspects of Tzield administration and integration (sharing best practices as necessary) to align on needed resources and share best practices regarding internal pathways/processes most appropriate for Tzield utilization, and internal pathways/processes. - Share insights and best practices from publicly available resources to support infrastructure planning for Tzield. - Develop a deep understanding of each account’s T1D care landscape, including screening, evaluation, and treatment logistics. - Collaborate with Sanofi teams to create and execute strategic account plans to ensure comprehensive account support and help establish the account as an effective site of care. About You Qualifications - Bachelor's degree required; MBA or other advanced degree preferred - Broad understanding of healthcare business, with proven track record of C- and D-suite engagement - 5+ years of field sales or account management experience - Strong leadership, project management, and communication skills - Robust business acumen and ability to develop and execute strategic plans - Have a valid driver’s license - Ability to travel up to 50% of the time to customers, conventions, training, and other internal meetings. Why Choose Us? - Bring the miracles of science to life alongside a supportive, future-focused team. - Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. - Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. - Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave. - Help shape the future of care for chronic and complex conditions like aT1D, Type 2 diabetes, transplant, and cardiovascular disease - Drive meaningful impact at global scale: our medicines reach more than 100 million people each year. - Be part of a simpler, digital- and AI-powered business that’s rethinking how we work and engage with the world. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. #GD-SG #LI-GZ #LI-Remote #vhd Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! US and Puerto Rico Residents Only Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. North America Applicants Only The salary range for this position is: $146,250.00 - $211,250.00 All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.

Job Description: At ITW Food Equipment Group, people and food are our passion. We believe great food brings people together, and the relationships we share feed our inspiration to be the best we can be for one another. Our family of premium brands has been dedicated for more than a century to supporting those who are not only passionate about creating great food, but are inspired by the people they serve and come to know on a daily basis. Likewise, it is our mission to provide food equipment that foodservice and food retail professionals can trust to work hard and deliver quality, consistent results day in and day out, empowering them to focus on what they love most—creating great food for great people. If you’re passionate about building relationships, driving growth, and representing trusted brands that help customers succeed every day — we want to meet you. As a National Account Manager, you’ll take the lead in managing and growing multi-million-dollar national accounts while hunting for new business opportunities. You’ll serve as a trusted partner to customers, delivering exceptional service and value-driven solutions. This is a high-impact role with significant visibility across our organization, requiring strategic thinking, strong business acumen, and the ability to influence at all levels. This position requires a self-motivated individual that can work independently to drive the sales within the geographic territory – via a growth mindset. This position must reside in either Atlanta, GA or Chattanooga, TN with easy access to a major airport. What You'll Do - Represent ITW FEG brands within assigned national accounts and across new business opportunities. - Build and maintain strong customer relationships that drive satisfaction, loyalty, and long-term growth. - Identify market trends, competitive insights, and emerging opportunities to exceed sales and profitability goals. - Serve as a trusted advisor and customer advocate — helping clients achieve success through ITW FEG solutions. - Leverage value-based selling techniques and strong negotiation skills to close complex deals. - Collaborate cross-functionally with internal teams — including product development, service, and operations — to deliver seamless customer experiences. - Lead strategic business reviews and communicate account performance to key stakeholders. - Become an expert on ITW FEG’s full range of product lines and their applications. - Utilize CRM tools and data-driven insights to manage your sales process and pipeline effectively. What you Bring - Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience). - Proven success in sales and account management, ideally within food equipment or food service industries. - Experience managing large national accounts and complex relationships. - Excellent communication and presentation skills, with the ability to influence decision-makers. - Strong organizational and time management skills. - Proficiency with Microsoft Office and CRM platforms. - Willingness to travel approximately 3 days/2 nights per week. Why You’ll Love Working Here - Be part of a respected global company with a reputation for quality and innovation. - Enjoy a collaborative, people-first culture that values growth and creativity. - Make a tangible impact with industry-leading brands trusted by professionals worldwide. - Competitive compensation and benefits package. Apply today and help shape the future of foodservice and retail equipment with ITW Food Equipment Group. Additional information In addition to base compensation, the role is also eligible for a Sales Incentive Plan with a 40% target and a company car. ITW is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We do not accept unsolicited resumes. To be considered an applicant, please apply online to a specific job posting. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please click here for information on how to contact us directly Compensation Information: The compensation package for the role offers a competitive base salary ranging from $106,000 - $153,000 and is also eligible to participate in a sales incentive plan. ITW considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, geographic location, key skills, as well as market and business considerations. In addition to a competitive salary, ITW employees in the U.S. are eligible for a comprehensive benefits package. This package includes medical, dental, vision, disability and life insurance programs. We also provide a 401k plan with both a company match and additional employer contribution, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Commuter benefits, Adoption Assistance, and Educational Assistance; Parental Leave, vacation, sick time and Paid Holidays. ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.