• Lead assigned operational improvement initiatives (process, policy, systems, automation, controls) from initiation to closure within agreed scope • Define project scope, goals, success metrics, timelines, RAID, and governance cadence in partnership with stakeholders • Build and maintain project plans (milestones, owners, deadlines) and drive accountability through regular follow-ups • Manage project trade-offs across scope, timeline, and quality—escalating risks early with recommended options • Help identify root causes of operational pain points and quantify impact using existing data sources (time, cost, error rate, SLA/TAT) • Facilitate process mapping (as-is/to-be), document SOPs/checklists/controls, and support implementation with process owners • Support UAT planning/execution: test cases, defect logging, follow-ups, and sign-offs • Track agreed KPIs/SLAs and consolidate reporting (in partnership with Analytics when needed) to validate impact • Conduct post-mortems, document learnings, and recommend follow-up enhancements based on data and feedback

• Act as the central point of coordination for the expansion of security services • Build and manage execution plans that support lead generation, outreach, and service delivery • Understand business goals and translate them into clear workflows, timelines, and deliverables • Keep marketing, sales, and technical teams aligned • Coordinate initiatives to enter new local and regional markets • Help define and package service portfolios for mid-market customers • Support outreach strategies targeting mid-market organizations as an entry point • Track progress, blockers, and results across expansion efforts • Build and manage task lists to support the creation of marketing materials • Coordinate inputs for messaging, campaigns, and service positioning • Ensure outreach activities align with service delivery readiness • Maintain visibility into what’s live, what’s pending, and what’s next • Understand how leads enter the system and where they go next • Coordinate between marketing, CRM, sales, and service delivery teams • Ensure leads are followed up, tracked, and moved through the pipeline • Identify breakdowns in lead flow and drive resolution • Run weekly check-ins, follow-ups, and execution updates • Keep stakeholders aligned on priorities and timelines • Document workflows, decisions, and next steps • Serve as the “single source of truth” for initiative status

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Impact Advisors is seeking dynamic and motivated Epic Implementation Project Managers with experience in Revenue Cycle, Clinical, Inpatient, Ambulatory, etc. to join our team. In this role, you will be instrumental in managing medium to large-scale projects with medium to high levels of complexity, including: - Planning - Budgeting - Resource management - Deliverables - Development - Timelines - Issues and risks This position offers a unique opportunity to contribute to client success while making a meaningful impact on the healthcare industry. Responsibilities - Manage medium to large-scale projects to achieve project goals while controlling resources, risks, conflicts, timeliness, and costs. - Lead and execute Epic clinical implementations initiatives, ensuring efficient and effective use of Epic modules to enhance performance. - Develop project scope, deliverables, and plan in alignment with project objectives. - Collaborate with client stakeholders to understand business requirements, identify gaps, and implement solutions that align with industry best practices. - Provide expertise on Epic functionality, configurations, and workflow. - Travel, as necessary, to client sites to perform required tasks. Qualifications - 5+ years of experience managing multiple Epic implementations and cross-functional teams and utilizing certifications in at least one Epic module. - Bachelor's degree - Minimum 5+ years of professional experience managing Epic implementations is required. - Epic Certification in your particular area of expertise is preferred (ie. HB, AMB, Beaker, Orders, etc). Requirements - Proven experience managing Epic implementations. - Ability to interact with all levels of healthcare professionals and staff in one-on-one and group settings. - Plan, budget, communicate issues and risks. - Ability to travel up to 75%, as needed. - Work schedule is typically M-F. Benefits - Salary range of $145,000 - $190,000 and may also be eligible for an annual discretionary bonus. - Additional benefits and perks may also be available, depending on the position and employment terms.

• Own Client Relationships End-to-End • Lead structured client onboarding (ICP intake, assets, SalesOS setup, clean handovers) • Run a tight operating rhythm: updates, Looms, reviews, decisions • Ensure every meeting ends with owners, actions, and dates • Communicate clearly, honestly, and early — no surprises, no fluff • Act as a Strategic Growth Partner • Connect client goals to campaign execution across Growth & Ops • Challenge assumptions constructively and back recommendations with data • Translate metrics into 3–5 concrete options clients can say yes/no to • Facilitate focused ideation around: New segments, New angles, New channels • Expansion opportunities • Turn winning ideas into a prioritized backlog with owners and success metrics • Drive Commercial Outcomes • Renewals: Own the renewal cycle end-to-end and close on time • Upsell & Expansion: Identify and shape expansion opportunities with clear ROI • Discovery & Objections: Run light discovery and handle objections with clarity and data • Referrals & Proof: Secure testimonials, case studies, and referrals once value is proven • Forecast Hygiene: Keep CRM notes, next steps, and revenue visibility clean and reliable • Scale What Works • Create and refine short SOPs and playbooks • Reduce noise, duplication, and unclear ownership • Close loops between delivery, feedback, and improvement