• Coordinate the end-to-end delivery of hyperscale customer deployments, including white space readiness and customer fit-out, while managing critical path project schedules • Serve as the primary point of contact between customers and internal teams (Sales, Design, Construction, and Operations) to ensure technical scope alignment and requirement fulfillment • Proactively identify and resolve blockers, manage customer scope changes, and ensure all deliverables align with organizational standards and contractual obligations • Manage customer scope changes and internal change requests including Non-Recurring Charges (NRCs), work orders, and technical scope updates • Review and interpret customer service orders, statements of work, and technical requirements to ensure project scope is understood and deliverable • Coordinate hyperscale design reviews with customer engineering teams and internal design/construction teams to ensure technical scope alignment prior to deployment

The Role Stakeholder Engagement & Governance - Collaborate with stakeholders to review change requests and assess business needs. - Initiate and facilitate process governance discussions to ensure alignment with organizational standards and best practices. - Provide subject matter expertise on case management processes and system functionality. Testing & Continuous Improvement - Providing oversight of testing activity for system enhancements and continuous improvement initiatives. - Validate requirements, identify defects, and ensure that updates meet operational and quality standards. - Recommend improvements that optimize workflows and advance user experience. Development Coordination - Facilitate daily development calls to review current workload, prioritize activities, and ensure transparency across in progress work. - Partner with technical teams to guide the development lifecycle and support timely delivery of enhancements. Work Environment - Operate effectively in a fully remote role, demonstrating accountability, communication, and self‑management. - Contribute to a collaborative and high‑performing team culture. - This role will require working US hours.

Role Description C2's client, a purpose-driven financial services organization that supports a portfolio of member-based fraternal brands through shared infrastructure, technology, and operational scale, seeks a Senior Digital Experience Program Manager to lead internal execution of a large-scale website and member portal replatforming initiative. This role exists to ensure the organization is aligned, prepared, and accountable across all internal workstreams required to deliver a complex digital transformation. While an external agency leads development, this person owns internal coordination across marketing, IT, operations, compliance, and executive stakeholders, ensuring work is sequenced correctly and delivered on time. Success in this role looks like a well-orchestrated program where content, creative, technical, and compliance efforts move in sync. This is a strong fit for someone who has led enterprise web or platform transformations and understands both the technical realities of CMS-driven builds and the operational complexity of large-scale content production. Qualifications - 8+ years of experience leading digital platform, website, or CMS transformation initiatives - Proven experience managing enterprise CMS replatforming projects such as Kentico, Sitecore, Drupal, AEM, or similar - Experience overseeing large-scale content production for website or platform redesigns - Strong understanding of website architecture, integrations, and authentication concepts - Experience managing cross-functional teams and complex, interdependent workstreams - Proven ability to manage third-party vendors and system integrators - Strong program management discipline, including risk management, planning, and governance - Experience working with project management tools such as Smartsheet, Asana, Monday, Jira, or similar Requirements - Lead internal execution of a multi-phase website and member portal replatforming initiative across multiple brands - Build and maintain integrated program plans covering content, creative, technical, compliance, and deployment workstreams - Define roadmap sequencing, milestones, and dependencies across all phases of delivery - Identify risks, dependencies, and critical path impacts, and proactively mitigate or escalate issues - Coordinate cross-functional teams across marketing, IT, operations, compliance, and executive leadership - Serve as the primary internal counterpart to the external agency program lead - Oversee third-party vendors and system integrators to ensure accountability to scope, timeline, and quality expectations - Build and manage content production plans, including copy, compliance review, photography, and video - Support content inventory, prioritization, and CMS readiness for deployment - Ensure alignment across technical integrations, including platform, authentication, and data workflows - Track program progress, budget exposure, and scope changes, providing regular updates to stakeholders - Coordinate User Acceptance Testing, launch readiness, and post-launch stabilization activities Benefits - C2 talent working 30+ hours/week for 30 consecutive business days are eligible for medical, dental, and optional vision insurance, life insurance and PTO accrual - 401(k) retirement plan with an employer match available for enrollment after 90 days - Client provides hardware and software

Remote, Nationwide – Seeking Enterprise Data Analytics Program Manager Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity - Balance the needs of customers, business teams, and stakeholders with the capabilities and limitations of technical resources throughout the development process, ensuring that what is delivered meets the original goals and objectives of the request or product. - Operate in areas of uncertainty and ambiguity and provide solid recommendations. - Facilitate meaningful discussion to help develop sound business requirements and user stories, helping to interpret user needs and experience to design a workflow and/or product that efficiently meets the needs of the customer. - Collaborate with technical teams and groom backlog to ensure that work efforts are aligned with product and business goals and objectives; assist in resolving roadblocks and managing escalations as required. - Manage internal documentation (using Confluence) as well as issue/bug/enhancement ticket tracking (in Jira and ServiceNow); create and manage training and supporting content for users and customers (via SharePoint and other platforms). - Evangelize products by working with key stakeholders to demonstrate value of tools; support user community and identify advocates to partner with. - Become a subject matter expert in upstream data sources and flow to help identify gaps for various programs and practice lines. - Participate in planning activities around system upgrades and migrations that would impact data sources or platforms that Practice Management (PM) and Physician Partner (PP) Operations users use directly or indirectly. - Work with appropriate teams to help troubleshoot mitigate system failures and lapses in service and provide updates to users. - Responsible for building and maintaining the relationship with the business stakeholders of the assigned platforms and stakeholders of the assigned MVPs. - Responsible for developing and maintaining effective working relationships with other ITS teams. - Effectively influences and collaborates with others, presenting and securing approval from senior management and other key stakeholders, as necessary. - Manage process of data acquisition with RCM Data Acquisition, outside RCM groups, and other EMR vendors and hospital partners. - Assess areas of opportunity where available data sources and/or systems can be leveraged in a report, dashboard, or tool that can add business value or operational insights. - Use Tableau and other platforms to develop prototypes and engage with prospective users for feedback; assess value with stakeholders; if/when appropriate, determine next steps and produce documentation for production development. - Research and stay informed of industry best practices for analytics and business intelligence. - Provide or facilitate ad hoc analysis and reporting for business requests and needs with complexity or requirements beyond what is readily available within the PMD and other tools. - Complete formal or informal training on current technology and Data/IT methodologies. - Quarterly skip meeting with the manager of your manager. - Identify a mentor and meet on a monthly basis. Required Experience and Competencies - Bachelor’s degree from an accredited institution required. - 3- 5 years of Product Management or equivalent experience required. - Demonstrated background in using or implementing data analytic tools or dashboards required. - Background in Hospital, Medical or Pharmaceuticals preferred. - Knowledge of Cloud Technologies preferred. - Basic knowledge of SQL or programming language preferred. - Working knowledge of Microsoft Office software applications required. - Working knowledge of the Agile Software Development Methodology preferred. - Project Management or Program Management Professional (PMP or PgMP) preferred. The Community Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars. - Monthly wellness events and programs such as yoga, HIIT classes, and more - Trainings to help support and advance your professional growth - Team building activities such as virtual scavenger hunts and holiday celebrations - Flexible work hours - Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more Benefits & Beyond* Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. - Superior health plan options - Dental, Vision, HSA/FSA, Life and AD&D coverage, and more - Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% - Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical - Student Loan Refinancing Discounts - Professional and Career Development Program - EAP, travel assistance, and identify theft included - Wellness program - Purpose-driven culture focused on improving the lives of our patients, communities, and employees We are excited to share the base salary range for this position is $85,170 - $106,465, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. *Benefits for part-time and per diem vary. Please speak to a recruiter for more information. Applicants only. No agencies please.