Role Description Are you a detail-oriented administrative professional who thrives on keeping things organized and running smoothly? Do colleagues rely on you as the person who keeps everything on track? If you’re calm under pressure, highly organized, and enjoy supporting a fast-paced sales environment, we’d love to meet you. In this role, you’ll be the backbone of our sales operations—ensuring accuracy, efficiency, and follow-through across a wide range of responsibilities. From managing vendor requests and processing orders to maintaining renewals and supporting data accuracy, you’ll play a critical role in keeping our sales team moving forward. We’re looking for someone who is a proactive problem-solver, highly organized, and able to manage multiple priorities throughout the day with confidence. - Partner with our Sales team to maintain accurate and up to date data in Salesforce - Process vendor requests, prepare quotes for sales opportunities - Assist with order placement, tracking, and coordination with vendors - Support the renewals process to include data gathering and documentation - Maintain accurate tracking of all renewals and orders received - Create great first impressions to all our customers and guests - Respond to client inquiries promptly and ensure clear, accurate communication - Coordinate all office equipment maintenance and service requests - Review, edit and format drafts and finalized materials ensuring completeness, accuracy, compliance with policies and procedure and appropriate English usage including grammar, punctuation and spelling Qualifications - 2+ years of experience in an administrative or sales support role - In depth knowledge of Microsoft Office 365 - Proficiency in Salesforce - Strong calendar management skills, including the coordination of complex executive meetings and scheduling across numerous contacts - Know-how to coordinate several tasks/projects at once and pivot priorities easily - Capability of managing their workload and prioritizing tasks - Outstanding communication, problem solving and organization skills - Dedication and self-motivation - Computer proficiency and ability to navigate through various web-based platforms with limited guidance - Experience responding quickly to requests and adjusting schedules on the fly to accommodate executive needs - An enthusiastic and friendly personality with exceptional customer service skills - The ability to identify problems and find creative solutions Benefits - Unlimited PTO – That’s right! Unlimited PTO and paid holidays so you can recharge, take care of what matters, and bring your best self to work - Flexible Work Options – Enjoy the flexibility of a hybrid schedule with a mix of remote and in-office collaboration - Health, Dental & Vision Coverage – Comprehensive insurance plans to keep you and your family healthy - HSA & FSA Plans – Use pre-tax dollars for healthcare and dependent care expenses. Plus, we contribute to your HSA every paycheck - Wellness Reimbursement – An annual benefit to support your physical and mental well-being, covering a wide range of health-related expenses - 401(k) with Company Match – Invest in your future with our 401(k) plan and company contribution - Casual, Supportive Culture – We keep things laid-back but focused, with a strong emphasis on teamwork and accountability - Recognition & Rewards – We celebrate wins and recognize contributions with regular programs that highlight your impact - Professional Development – Access learning opportunities, training programs and support for certifications to help you grow your career - Give Back Together – Participate in group volunteer opportunities and community initiatives that align with our values - Zoo Membership – Unwind outside of work with a 50% reimbursement on your annual zoo membership - A Place You’ll Want to Be – We’re building a team of great people doing meaningful work—and we have fun doing it

• Play a key role in the contracting cycle by ensuring accuracy and compliance across sales requests, contracts, and billing setup. • Support billing processes including mechanics, configurations, and tool management to ensure accurate invoicing. • Review and validate sales requests to make sure contractual terms and billing details are correctly reflected in internal systems. • Handle both routine and non-standard operational cases, providing solutions and escalating issues when needed. • Learn and apply billing cycle processes and configuration basics in Nebius systems. • Support billing accuracy and coordinate with Finance regarding invoice or payment discrepancies. • Assist with sending reminders for overdue or partial payments. • Participate in the NBA Ops Channel on-call rotation under supervision, handling routine cases. • Support preparation of standard payment and operations reports. • Collaborate with Sales, Support, and Finance teams to resolve straightforward client or internal issues. • Ensure proper documentation and smooth communication across teams. • Ensure adherence to pricing guidelines and margin policies when processing sales requests and contracts. • Drive operational follow-ups with internal stakeholders to ensure deals progress without operational blockers. • Identify operational gaps or blockers in deal execution and escalate proactively. • Partner closely with Sales teams to ensure operational readiness and smooth deal execution.

Role Description Are you a HubSpot Expert who thrives on building systems that make sales teams more effective? The Sales Enablement & Revenue Operations Specialist plays a critical role in driving sales performance by owning the systems, automation, and reporting that power our sales organization. This role is responsible for optimizing our sales infrastructure and eliminating operational inefficiencies so Sales Leadership can focus on coaching, field engagement, and revenue growth. As a Sales Enablement & Revenue Operations Specialist, you will leverage tools such as HubSpot, ZoomInfo, and LinkedIn automation platforms to streamline processes, improve data integrity, and enhance outbound effectiveness. You will partner closely with Sales and Marketing leadership to support go-to-market execution, improve conversion rates, and drive overall sales efficiency. This is a highly impactful opportunity for someone who enjoys building, optimizing, and scaling systems that directly influence revenue performance. Responsibilities & Expectations - HubSpot Ownership & Sales Infrastructure Optimization - Own the architecture, automation, and ongoing optimization of HubSpot to drive efficiency, scalability, and data integrity across the sales organization. - Maintain lifecycle stages, lead scoring models, and pipeline structure. - Build and optimize workflows to automate: - Lead routing - Sequence enrollment - Task creation - Deal creation triggers - Enforce CRM best practices and data hygiene across sales teams. - Eliminate duplicate fields, outdated properties, and process inefficiencies. - Continuously identify automation opportunities to reduce manual effort. - Build and optimize omnichannel outbound sequences. - Maintain and enhance automated nurture campaigns. - A/B test messaging, subject lines, and calls-to-action. - Monitor performance metrics including reply rates, meeting conversion, and engagement. - Refine messaging and sequence structure to improve results. - Develop standardized sequence guidelines and templates to ensure brand consistency. - Build systems to track total ICP coverage and outbound activity across tools. - Sales Efficiency & Tool Utilization - Drive adoption, optimization, and effective use of the sales technology stack across the organization. - Ensure ZoomInfo usage is structured, accurate, and aligned with targeting strategy. - Manage and optimize integration between ZoomInfo and HubSpot. - Optimize LinkedIn automation campaigns (e.g., Dripify) while ensuring platform compliance. - Improve adoption and usage of tools such as RingCentral, PandaDoc, and reporting platforms. - Identify underutilized features across the tech stack and implement improvements. - Proactively audit workflows and systems to remove friction and inefficiencies. - Sales Optimization Program Execution - Execute and continuously improve structured outbound and account targeting programs. - Run monthly account tiering processes and maintain ICP account lists. - Clean and enrich account data using market insights and tools (e.g., Lightcast, ZoomInfo). - Assign target accounts by sales territory and ensure proper distribution. - Automate enrollment of accounts and contacts into outbound sequences. - Maintain and update scoring criteria and account prioritization frameworks. - Ensure adherence to internal account ownership and engagement guidelines. - Monitor deal pipeline automation and ensure accurate stage progression. - Build workflows to automate manual processes such as lead generation and data capture. - Reporting, Dashboard Accuracy & Performance Visibility - Own data accuracy and reporting visibility to support sales leadership and performance tracking. - Audit and validate sales dashboards to ensure data accuracy. - Identify and resolve discrepancies in sales activity tracking. - Build and maintain reports to support leadership decision-making. - Provide simplified, actionable weekly reporting summaries. - Proactively identify trends, gaps, and inefficiencies in sales data. - Sales Onboarding & System Reinforcement - Support onboarding and ongoing system adoption to drive consistency across the sales organization. - Manage onboarding tracking (e.g., ramp metrics and progress reporting). - Monitor and communicate KPI adherence for new hires. - Partner with HR and leadership to enhance training materials and system documentation. - Provide hands-on training and reinforcement for CRM usage, sequencing, and workflows. - Ensure consistent adoption of tools and processes across all team members. - Training & Ongoing Sales Tech Support - Serve as the go-to resource for sales systems, tools, and troubleshooting. - Deliver training on sales technology tools including HubSpot, ZoomInfo, and LinkedIn automation platforms. - Troubleshoot system issues and resolve workflow or data challenges. - Support new hires and existing team members with setup, sequencing, and tool usage. - Provide ongoing guidance to improve efficiency and system utilization across the organization. Qualifications - 2+ years of experience in Sales Operations, Revenue Operations, or a related role. - Advanced experience with HubSpot CRM, including workflows, automation, and reporting. - Strong analytical skills with the ability to interpret data and provide actionable insights. - Experience supporting sales teams through process improvement and system optimization. - Strong attention to detail and commitment to data accuracy. - Ability to manage multiple priorities in a fast-paced environment. - Excellent communication and cross-functional collaboration skills. Requirements - Experience with ZoomInfo and CRM integrations. - Familiarity with LinkedIn Sales Navigator, Dripify, or similar outbound automation tools. - Experience building and optimizing sales sequences and outbound strategies. - Exposure to reporting tools such as Power BI or similar platforms. - Background in staffing, recruiting, or high-volume sales environments. Benefits - Employee Stock Ownership Plan (ESOP), a tax-qualified retirement benefit plan. - Medical, Dental, Vision, Life Insurance. - 401(k) plan, Roth IRA, and Flexible Spending Account offerings. - Paid Time Off and Sick time. - 12 Paid Holidays annually. - Tuition Reimbursement Program. - Health and Wellness benefits. - Pet Insurance. - Company-sponsored Volunteer Events. - Corporate Discounts - 20-60% off on certain movies, hotels, concerts, sporting events, and more!

Role Description We are seeking a highly motivated and analytical expert to join our growing team as the Sales Operations & Analytics Manager. This is a high-impact, critical role where you will be the commercial data engine, turning complex data into clear, actionable business stories that directly drive performance and growth across our retail and distributor partners. This role will own forecast and budget planning, trade and category analysis, and performance reporting across key distribution partners (including UNFI and KeHE). Additionally, the Manager will serve as the analytical resource for innovation research, leveraging data to identify emerging trends, whitespace opportunities, and category growth potential to guide new product and channel strategies. - Partner with the Chief Commercial Officer to build and deliver data-driven insights that inform sales strategy and execution. - Assist with financial planning and forecasting processes, ensuring alignment with supply chain and sales objectives. - Manage trade planning and category management activities in Confido, leveraging tools like SPINS, Nielsen Insights, and Instacart Insights to drive retailer and distributor performance. - Analyze and report on sales and distribution performance at retail and wholesale partners (e.g., UNFI, KeHE), identifying growth opportunities and performance gaps. - Support innovation research by analyzing category trends, competitive dynamics, consumer data, and market performance to inform new product development and commercialization strategies. - Develop clear, compelling dashboards and presentations that translate complex data into actionable insights for internal and external stakeholders. - Support financial reporting and modeling, including sales forecasting, trade spend analysis, and budget tracking. - Collaborate cross-functionally with sales, finance, supply chain, and marketing teams to ensure commercial strategies are data-informed and execution-ready, and that deductions are valid. - Proactively identify process improvements to enhance efficiency and accuracy in sales operations and reporting. Qualifications - 5+ years of experience in sales operations, sales analytics, demand planning, category management, or trade planning (CPG industry experience strongly preferred). - Fluency with syndicated and shopper data platforms, including SPINS, Nielsen Insights, and Instacart Insights. - Direct experience with retailer portals and distributor reporting systems (UNFI, KeHE, etc.). - Strong understanding of demand planning, category insights, and innovation analytics. - Experience with financial reporting and sales modeling preferred. - Proven ability to craft data-driven presentations and compelling business stories. - Advanced proficiency in Excel/Google Sheets; familiarity with Confido, BI tools (Tableau, Power BI, etc.) is a plus. - Excellent communication and presentation skills; ability to engage both technical and non-technical stakeholders. - Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. Benefits - Join a collaborative, fast-paced, and entrepreneurial team focused on growth and mission. - Fully remote role with flexibility to work from anywhere in the U.S. - Robust healthcare coverage and a 401(k) plan with company match. - Flexibility of unlimited PTO to ensure you have the support to thrive both personally and professionally. - Competitive Compensation Package: $120,000 - $140,000 annual base salary, commensurate with experience + bonus potential. - Opportunity to work directly with the Leadership Team and play a key role in shaping commercial and innovation strategy.