Pano AI

• Support the full lifecycle of camera deployment programs, from initial planning through installation and go-live • Perform on-site installations of camera hardware and supporting equipment, ensuring systems are properly configured and operational at customer locations • Conduct scheduled and reactive on-site maintenance visits to inspect, service, and repair hardware and software issues, working with engineering teams to identify root causes and drive resolutions • Develop and manage program and field schedules — including installation timelines, maintenance windows, and technician dispatch — identifying risks and escalating mitigation strategies as needed • Partner cross-functionally with Site Development, Field Operations, Sales, and Customer Success teams to ensure successful execution • Engage with customers to communicate progress, align on requirements, and support satisfaction • Assist in defining station coverage plans based on customer needs and operational considerations • Provide on-call support on a rotating basis to respond to critical field issues and system outages, with the ability to mobilize on-site when required • Identify opportunities to streamline workflows using existing tools and systems • Roll up your sleeves to support on-the-ground execution and unblock critical path issues

• Own and execute the commercial strategy to aggressively scale revenue within Pano's existing enterprise account base • Own an accurate, rolling revenue forecast across the strategic account portfolio • Run a disciplined cadence of pipeline inspection • Inspect and coach complex, multi-year expansion opportunities • Manage, coach, and elevate a team of account professionals • Support your team in critical C-level discussions and high-stakes negotiations • Partner with the New Business team to transition newly acquired accounts • Partner closely with Product, Customer Success, Marketing, and Deal Desk

• Ensure swift execution of new Pano station installations by partnering closely with the internal Operations team and facilitating necessary actions with Sales and Operations teams • Drive ongoing account management to ensure customer satisfaction and drive additional expansion opportunities • Demonstrate strong executive presence and communication skills in high-stakes settings, including executive-level presentations, customer engagements, and strategic stakeholder meetings, effectively conveying confidence, clarity, and credibility. • Expertly navigate a SaaS business by skillfully managing the expectations of both your team and customers and making thoughtful choices that align business goals with client needs • Actively learn our client's needs to deliver the best solutions to their goals • Partner with Sales to support successful renewals and expansions in line with Pano’s “land and expand” strategy • Creatively problem-solve when difficult situations arise and help client and internal team members resolve delivery challenges • Regularly present critical findings, strategic planning, and sometimes difficult information to clients.. • Foster effective decision-making and operational excellence across the business by building cross-functional relationships and helping internal teams understand client priorities and business context • Maintain strong relationships with clients to ensure streamlined project implementation, review ongoing needs, and provide timely solutions, and recommendations to help achieve success and drive adoption • Deeply understand the product suite, service offerings, and functionality to enable effective communication of capabilities to clients • Actively contribute to the refinement and development of new product features and service offerings by working closely with Product and Engineering

• Own and execute Pano’s field marketing calendar — trade shows, industry conferences, regional events, and owned Pano experiences — end-to-end from strategy through logistics and post-event follow-up • Partner with Sales to drive pipeline through field programs — aligning on target accounts, pre-event outreach, and post-event follow-through to convert attendance into pipeline • Build and manage Customer Advisory Boards (CABs) and community programs that deepen relationships with key customers, surface product insights, and create advocates • Plan and produce executive and customer-facing experiences — roundtables, hosted dinners, and community gatherings — that accelerate deals and expand existing accounts • Own field marketing measurement: set goals, track ROI, and report on event-sourced and event-influenced pipeline to marketing and sales leadership • Manage event vendors, agencies, and budgets to deliver high-quality experiences on time; build scalable playbooks that grow with the business

• Lead and scale our Public Sector sales organization, driving revenue within both new and existing accounts • Develop go-to-market strategies to access all levels of government (federal, state, and local) • Structure and negotiate new business relationships including key pricing, commercial, and operational terms as part of complex contracting processes • Bring government contracting expertise to ensure Pano is best situated to contract at all levels of the government • Work closely with our Government Affairs VP (and broader team) to develop and execute against lobbying strategies to create long-term business opportunities • Manage senior-level relationships with customers and key partners • Leverage domain expertise to plan and execute sales tactics in the following areas: territory planning, prospecting, proposal development and RFP responses, relationship development, pricing, presentation and delivery (finalist or other), negotiations, closing and executing contracts • Drive ongoing account management in partnership with Customer Success to ensure customer satisfaction and drive additional expansion opportunities • Partnering with internal stakeholders in Sales, Marketing, Product, Operations, and Finance, you will own an assessment of the competitive landscape and technologies to help formulate and refine product/ GTM/ service/ support strategies unique to the Public Sector vertical • Ensure swift execution of new Pano Station installations during a challenging short pre-fire season purchasing window, by partnering closely with the internal ops team and facilitating necessary actions with customer operations teams, often in parallel with closing the contract

• Ensure swift execution of new Pano station installations by partnering closely with the internal Operations team and facilitating necessary actions with Sales and Operations teams • Drive ongoing account management to ensure customer satisfaction and drive additional expansion opportunities • Expertly navigate a SaaS business by skillfully managing the expectations of both your team and customers, and making thoughtful choices that align business goals with client needs • Actively learn our clients needs to deliver the best solutions to their goals • Partner with Sales to support successful renewals and expansions in line with Pano’s “land and expand” strategy • Creatively problem solve when difficult situations arise and help client and internal team members resolve delivery challenges • Regularly present critical findings, strategic planning, and sometimes difficult information to clients. • Foster effective decision-making and operational excellence across the business by building relationships and helping internal teams understand client priorities and business context • Maintain strong relationships with clients to ensure streamlined project implementation, review ongoing needs, provide timely solutions, and recommendations to help achieve success and drive adoption • Deeply understand the product suite, service offerings and functionality to enable effective communication of capabilities to clients • Actively contribute to the refinement and development of new product features and service offerings by working closely with Product and Engineering

• Build and manage a growing pipeline of state and local customers located in Canada • Lead sales strategy and execution for public sector accounts, including State Forestry departments, emergency management agencies, departments of natural resources, and public safety organizations • Lead the full sales cycle: from outbound prospecting and multi-stakeholder engagement through contracting and onboarding • Work closely with our internal Government Affairs team and state lobbyists to navigate legislative and procurement pathways that support broader adoption • Negotiate pricing, operational, and legal terms as part of multifaceted sales processes • Drive strategic expansions within key accounts and identify regional go-to-market opportunities • Represent Pano at public sector events, including wildfire summits, emergency management conferences, and state or regional planning forums • Collaborate cross-functionally with Product, Engineering, Marketing, Finance, and Customer Success

• Developing and managing a growing customer base for our utility & energy accounts • Identification, evaluation, and execution of new business opportunities • Structuring and negotiating new business relationships, including key pricing, commercial, and operational terms as part of complex contracting processes • Managing senior-level relationships with customers and key partners—navigating diverse buying committees that include on-the-ground operators and up to Board/C-level executives • Ensuring swift execution of new Pano Station installations during a challenging, short, pre-fire season purchasing window by partnering closely with the internal ops team and facilitating necessary actions with customer operations teams, often in parallel with closing the contract • Partnering with internal stakeholders in Sales, Marketing, Product, Operations, and Finance, you will own assessment of the competitive landscape and technologies to help formulate and refine product/GTM/service/support strategies unique to the utility & energy vertical • Leveraging domain expertise to plan and execute sales tactics in the following areas: generating new business, territory planning, pre-request for proposal prospecting, relationship development, pricing, presentation and delivery (finalist or other), negotiations, closing, and executing contracts • Driving ongoing account management in partnership with Customer Success to ensure customer satisfaction and drive additional expansion opportunities

• Own and grow the Utilities and Energy vertical across the United States (Territory TBA) • Build a sustainable, predictable sales motion that drives qualified pipeline and closed enterprise contracts • Manage complex, multi-stakeholder deals (12–18 months typical) with rigor, persistence, and transparency • Translate Pano’s AI-powered wildfire detection platform into clear operational and financial ROI for utilities and energy leaders • Develop and execute a territory plan, including target accounts, outreach cadence, and regional engagement strategy • Prospect and build demand independently—educating the market and shaping awareness in a newer region • Collaborate closely with RevOps, Solutions Consulting, and Marketing to align GTM execution and ensure visibility • Maintain disciplined CRM hygiene, forecasting accuracy, and communication cadence with leadership

• Develop and implement strategic sourcing plans for assigned categories (e.g., direct materials, indirect spend, services) • Lead supplier selection, qualification, and onboarding processes • Drive cost reduction initiatives through negotiation, value engineering, and market analysis • Conduct RFx processes (RFI, RFP, RFQ) and evaluate supplier proposals • Build and maintain strong supplier relationships to ensure performance, innovation, and risk mitigation • Monitor supplier performance using KPIs such as cost, quality, delivery, and responsiveness • Partner with internal stakeholders (engineering, quality, operations) to align sourcing strategies with product and business needs • Identify and mitigate supply chain risks, including capacity constraints, geopolitical risks, and single-source dependencies • Lead contract negotiations and ensure compliance with legal and company policies • Analyze market trends, cost drivers, and industry benchmarks to inform sourcing decisions • Support new product introduction (NPI) efforts with early supplier involvement • Drive continuous improvement initiatives within the supply base • Serve as a key advisor to leadership on supply market dynamics, risks and opportunities. • Mentor and develop sourcing team members; may directly manage a team