• Design, implement, and automate components of large-scale distributed cloud systems. • Implement and support PAM solutions primarily on OpenStack, ensuring secure and reliable access management. • Build tools, automation, and workflows to improve availability, scalability, latency, and operational efficiency. • Work closely with engineering and delivery teams to deploy high-quality software in a fast-paced environment. • Monitor production and development environments and implement preventive and corrective measures to ensure platform reliability. • Participate in incident response, debugging, and root cause analysis for production issues. • Collaborate across teams to deliver consistent and reliable solutions aligned with. • Document designs, operational procedures, and troubleshooting guides clearly and effectively. • Contribute to improvements in reliability metrics such as availability, MTTD, and MTTR.

The Cloud Architect will build cloud solutions, maintain, and utilize secure virtual environments to create streamlined operations for companies. The main tasks involve supporting the implementation of innovative cloud computing solutions and solving technical problems, helping customers understand application architectures and integration approaches. Together with the Team Lead, the Cloud Architect helps companies migrate their information and services into the cloud, ensuring that services remain uninterrupted throughout the migration process. The main responsibilities include providing design input and drafting Cloud architectures, collaborating with a team of Cloud consultants on project implementations, and maintaining existing cloud environments. The role requires the ability to assess technical challenges, contribute to system improvements, and support the delivery of high‑quality cloud solutions aligned with customer needs.

• Lead a team of 5+ engineers focused on infrastructure and platform tooling. • Own technical strategy, planning, and execution for core platform initiatives, with an emphasis on scalability, reliability, and security. • Act as a strong technical mentor and hands-on contributor when needed—guiding architecture, writing code, and debugging systems. • Collaborate with stakeholders across engineering, product, and operations to build infrastructure that unlocks product innovation and operational excellence. • Establish and evolve engineering processes for continuous improvement, velocity, and quality. • Invest in recruiting and developing engineering talent through coaching, mentorship, and ongoing feedback (including 360 feedback). • Promote a high-agency, high-accountability team culture with a bias for action and clear communication. • Advocate for technical excellence and pragmatic decision-making, grounded in deep system knowledge.

• Design, build, and maintain lifecycle journeys in Salesforce Marketing Cloud using Email Studio, Journey Builder, Automation Studio, Contact Builder, and Data Extensions, covering the full funnel from lead through origination and post-funding. • Own and evolve the architecture of Splitero’s Marketing Cloud implementation, including data models, subscriber management, and Marketing Cloud Connect with Salesforce Sales Cloud and Data Cloud/Data 360. • Configure and optimize multichannel messaging (email and SMS) for both marketing and operational communications, ensuring deliverability, reliability, and consistency across campaigns and journeys. • Use SQL within Marketing Cloud and Salesforce Data Cloud/Data 360 to design and manage data extensions, segmentation logic, and audience definitions that support personalized, event-driven campaigns. • Partner with Product, Engineering, and Analytics to implement and refine tracking across GA4 and Salesforce/CRMA, co-owning online and offline events used for lifecycle analysis, experimentation, and optimization. • Collaborate with a MarTech Product Manager and product analytics resources to translate lifecycle and growth requirements into robust technical implementations, including event schemas and data flows. • Set up and maintain automations and data flows between Salesforce Sales Cloud, Data Cloud/Data 360, and Marketing Cloud using standard connectors and configuration, minimizing manual work and data discrepancies. • Enforce governance across the Marketing Cloud ecosystem, including naming conventions, data contracts, folder structures, and documentation, to build a strong, maintainable foundation as the stack grows. • Ensure all campaigns and automations adhere to standard marketing laws and best practices (CAN-SPAM, consent handling, unsubscribe logic), with an understanding of the considerations for financial products. • Work in a remote, high-autonomy environment with a bias toward shipping MVP journeys and iterating based on data, while maintaining strong attention to detail in configuration and data quality. • Constantly look for ways to innovate with AI technologies and evaluate new products and tools to improve homeowner experience and internal workflows.