• Coordinate marketing campaigns across multiple external agencies, including PPC, paid digital, and website partners. • Ensure marketing initiatives are organized, tracked, and delivered according to timelines and priorities. • Support demand generation efforts that contribute to lead flow for the internal team. • Collaborate with the team to help coordinate marketing-related event activities, including attendee lists and planning timelines. • Maintain alignment between marketing activities and internal stakeholders to ensure smooth execution. • Monitor project progress and keep campaigns on schedule across different partners and initiatives.

• Define and own the overarching customer marketing strategy — establishing the vision and systems that unify the customer experience across brands into a cohesive, loyalty-driving engine. • Establish lifecycle KPIs and reporting frameworks that track engagement, adoption, renewal, and expansion performance. • Build documentation, workflows, and prioritization systems that reduce reactive, ad-hoc execution and increase clarity across teams. • Serve as the strategic connective tissue across all customer-facing functions — Sales, Customer Success, Customer Experience, Support, and Implementation — ensuring coordinated, consistent lifecycle programs. • Partner with Product Marketing, Brand Marketing, and Growth Marketing to align on messaging and execution. • Create enablement materials that support Customer Success and Sales in renewal and expansion conversations. • Architect and scale the full customer lifecycle — onboarding, adoption, upsell, retention, and advocacy. • Define clear lifecycle stage definitions and design structured customer journeys tied to behavior, product usage, and engagement signals. • Develop segmentation strategies and multi-touch nurture programs that reinforce value and drive long-term loyalty. • Build and own churn mitigation and renewal reinforcement playbooks in close partnership with Customer Success.

Role Description This internship is a fixed-term position lasting 15 weeks, with a maximum of 15 hours per week. It does not guarantee extension or continued employment beyond the program. Candidates must be available for the full duration of the program. Our ideal Music Analytics Intern is curious, detail-oriented, and passionate about the intersection of music and data. This individual is eager to analyze streaming performance, audience growth metrics, and digital engagement trends to better understand how artists reach and grow their fanbases. An interest in using data to uncover insights and support strategic decision-making within the music industry is highly valued. Responsibilities - Perform streaming analysis for artist campaigns using platforms such as Spotify for Artists, Apple Music for Artists, Chartmetric, Soundcharts, and more. - Prepare music release and fan discovery reports for teams to support decision-making. - Analyze listener behavior, playlist placements, and artist digital platform metrics to inform strategy and campaign planning. - Monitor trends across digital platforms and music communities. Qualifications - Strong interest in the music industry, streaming analytics, and data-driven artist growth. - Familiarity with digital music and social media platforms. - Ability to analyze, interpret, and report data in Google Sheets or Excel. - Curiosity about music consumption patterns, listener behavior, and streaming trends. - Detail-oriented, self-motivated, and able to work independently as well as collaboratively. - Previous internship or academic experience in music, analytics, or digital media is a plus. Requirements - Internship is part-time; college credit is available, but not required. - Internship is paid at the minimum wage of the state in which the office the intern is working in. - Access to a computer and reliable internet connection is required for this position.

Role Description This internship is a fixed-term position lasting 15 weeks, with a maximum of 15 hours per week. It does not guarantee extension or continued employment beyond the program. Candidates must be available for the full duration of the program. Our ideal Tour Marketing Intern is a motivated self-starter with a passion for music and touring. They are eager to learn, comfortable using digital platforms and analytics tools, and ready to support both marketing campaigns and tour operations. A positive attitude, adaptability, and a willingness to jump in wherever needed are key to success in this role. - Supporting mtheory's marketing associates and client managers with day-to-day marketing needs - Creating BandsInTown blasts and geo-targeting emails for upcoming shows - Managing tour ticket trackers - Adding shows into BandsInTown, Songkick, and Seated when necessary - Attending and participating in meetings and brainstorming sessions - Creating and managing artist one sheets, press, and other associated promotional materials - Conducting vital artist research, including social network analysis, music platform analysis, touring history analysis, and online properties analysis - Participating in marketing meetings, mapping out artists' creative and social media campaigns Qualifications - High energy, enthusiasm, and a desire to learn - A self-starter who can take direction but work independently - A strong interest in music, artist management, and touring - Familiarity with analytics platforms such as Spotify for Artists, Pandora AMP, BandsInTown, Songkick, and Seated Requirements - Internship is part-time; college credit is available - Internship is paid at the minimum wage of the state in which the office the intern is working in - Access to a reliable internet connection and a computer is required for this position