Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. As an Implementation Support Specialist I, you’ll combine your exceptional technical and communications skills to support the implementation of the Affirm solution with our growing network of retail partners. You will serve as a primary support contact for our partners’ business and technical teams throughout the integration process, while working cross-functionally with Affirm’s Engineering and Merchant Operations teams to help provide clients with quick solutions, troubleshoot account issues, and build internal processes that scale. What you'll do - Provide exemplary support to merchant partners on topics including: marketing best practices, accounting workflows, implementation guidance / troubleshooting - Resolve technical integration issues related to partners’ ecommerce front-end platforms and back-end order management systems - Identify and implement new operational processes to drive efficiency - Develop detailed technical documentation - Engage with internal stakeholders to define cross-functional workflows - Provide product feedback from clients to the Product and Engineering teams to improve overall product performance and feature set What we look for - Bachelor’s degree or equivalent experience - 1-3 years of experience in relevant industry (Tech, eCommerce, SaaS) and/or similar role(s) - Past success in a job, internship, or volunteer role that required written communication with stakeholders, customers, or partners - Exceptional project management, communication, and technical skills to manage client engagements and internal resources - Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail - Nice to have : Previous experience in the payments or e-commerce space - Nice to have: knowledge of of HTML, Javascript, API’s Pay Grade - D Equity Grade - 1 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $70,000-90,000 USA base pay range (all other U.S. states) per year: $62,000-82,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: - Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents - Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses - Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge - ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

About Asher Med Asher Med is building the platform that empowers frontline wellness businesses to deliver personalized, human care at scale. We partner with wellness businesses to help them offer high-quality medical weight loss and health optimization services through technology, education, clinical infrastructure, and operational support. Our mission is to bridge the gap between medical and wellness through responsible growth, operational excellence, and a better patient and partner experience. We are looking for people who want to help build something high-accountability, fast-moving, and deeply impactful. About the Role Asher Med is seeking a Sales Implementation Specialist to guide partners through the Momentum stage of the Partner Checkpoint System. This role is responsible for helping partners successfully sell and fulfill their offer so they can achieve their first five orders as quickly as possible. This is not a theoretical sales role. Momentum is focused on execution—helping partners convert interest into real revenue. You will work directly with partners in leveraged environments (group calls, community, and messaging platforms) to ensure they can confidently present their offer, handle conversations, and process orders. The ideal candidate is confident in sales fundamentals, comfortable leading groups, and able to help non-salespeople take action quickly and effectively. Responsibilities - Own the Momentum stage of the Partner Checkpoint System and guide partners from launch readiness to revenue generation - Teach partners how to confidently present their offer and communicate with patients - Help partners handle questions and objections during the sales process - Guide partners through the Sales Mastery Path and ensure proper execution - Host group completion calls to validate readiness and prepare partners for active selling - Lead live Q&A sessions to support partners and troubleshoot real sales and fulfillment scenarios - Support partners inside community platforms and messaging channels to remove friction in the sales process - Maintain accurate visibility of all partners within the Momentum stage using GoHighLevel - Track partner progress toward first orders and activation milestones - Identify bottlenecks in sales conversations, confidence, or fulfillment processes and report trends to leadership - Recommend improvements to systems, scripts, and training to increase partner success - Facilitate clean handoffs to the Growth Implementation Specialist once partners generate consistent orders Skills and Qualifications - Strong understanding of sales fundamentals, objection handling, and customer decision-making - Ability to simplify and teach sales processes to individuals with little to no sales experience Experience leading calls, trainings, or group environments - Strong communication skills with the ability to guide conversations clearly and confidently - Comfortable operating in a fast-paced, high-accountability environment - Highly organized with the ability to manage multiple partners simultaneously - Experience with CRM systems (GoHighLevel preferred) and pipeline tracking - Analytical mindset with the ability to identify patterns and friction points in sales performance - Ownership mentality with a focus on outcomes, not just task completion - Experience in sales, coaching, implementation, or client success roles is a plus What Success Looks Like - Partners successfully generate their first orders - Partners reach the five-order activation milestone quickly and consistently - Partners gain confidence in presenting, selling, and fulfilling their offer - Partners move through the Momentum stage efficiently without unnecessary delays - Sales and fulfillment bottlenecks are identified early and continuously improved - What We Offer - Competitive base salary with performance-based incentives - Comprehensive benefits package including medical, dental, and vision coverage - Equity program giving you a stake in what we are building - A high-accountability, remote work environment with strong team collaboration - Clear paths for growth and advancement as the company scales - The opportunity to directly impact partner revenue and business success

• Work with Plaid’s most strategic customers to build out applications and / or platforms across a variety of verticals across consumer lending, mortgage, wealth management, financial management, account opening, student loan refinancing, property tech as well as other uses cases • Own all aspects of the customer engagement, including technical scoping and design (i.e. creating architecture diagrams, sharing example code), project management (i.e. tracking progress and holding customers accountable to key milestones), creative problem solving, establishing customer success metrics and defining long-term strategy • Serve as a trusted advisor and lead point of contact throughout the implementation phase; establish and own correspondence with technical stakeholders from Project and Product Managers, to Engineers to senior leadership • Lead effective onsite, in-person meetings as needed throughout the implementation phase (i.e. kickoff, technical integration reviews, pre- and post- launch support) • Partner with Account Executives, Sales Engineers, Account Managers and Technical Account Managers to support customers in building out end to end workflows that align with Plaid’s technical best practices • Work cross-functionally to improve the customer onboarding experience by collecting and translating customer and partner feedback into meaningful product insights for our Product and Engineering teams • Build repeatable playbooks and a refined implementation motion to drive implementation efficiency

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings. We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more. About the role As a member of the onboarding team, you will support the setup and launch of our new clients' 401(k) plans here at Human Interest! You'll be on the front lines with our new clients, working with a wide variety of companies (anything from the local plumber to the nationwide robotics firm), helping them set up and launch their new 401(k) plans. You'll own keeping the sales activation process on-track while ensuring that customers are engaged and happy. Process-driven and people-focused - you are organized, friendly and flexible. You will be accountable for hitting key performance metrics, identifying and escalating operational blockers to consistently launch a high volume of plans while delivering an exceptional customer experience. If you are energized by helping business owners meet their goals, being challenged with monthly targets, and fast-changing environments, this is the opportunity for you. We move at 24,791 mph - you should be ready to lead at speed. What you get to do every day - Communicate extensively with our customers to identify their needs and help them establish their 401(k) plans - Educate, guide, and inform our newly signed customers about the choices they have to help their employees save for retirement - Meet monthly activation targets by closely working client pipelines, managing client timelines, objection handling to keep clients in the flow and ensuring adherence to process and talk tracks. - Actively follow onboarding workflows to increase velocity, remove bottlenecks, and drive operational excellence. - Partner cross-functionally with internal teams and Leadership to resolve customer escalations and continuously improve the sales activation experience. - Work cross-functionally within our organization (specifically with sales and account management) to make sure customer needs are met - Drive processes forward, managing internal and external stakeholders to keep our customers engaged, happy, and on-track - Identify potential areas for process improvement to help the team scale What you bring to the role - Possess knowledge and experience with retirement plan design, particularly in 401(k) plans - 3+ years of customer implementation or sales experience in a SaaS environment or retirement industry - A “people person” who truly enjoys interacting with clients and can communicate difficult concepts fluidly - Energy and passion- the concept of onboarding 40-50+ customers a month excites you - velocity is everything! - A strong work ethic, proactively following up with our customers and keeping them on track - Excellent organizational skills, are able juggle multiple tasks with varying deadlines and stakeholders without dropping the ball - Bachelor’s degree or equivalent experience Why you will love working at Human Interest Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success. Join Human Interest and make a lasting impact by shaping the future of retirement. Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. - Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile. - Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future. - Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self! - An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement. - Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness. Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the US. The base salary for this position spans $63,000 - $65,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary that we offer to a new employee within this range is based on their location within the US, their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall Total Rewards package. Depending on the position, additional compensation components such as bonus, commission, and equity may be offered. This position will also offer a variable target of $30,000. All of our employees are offered a robust suite of physical, financial and mental wellness benefits. Benefits - - A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees - Top-of-the-line health plans, as well as dental and vision insurance - Competitive time off and parental leave - Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness - Lyra: Enhanced Mental Health Support for Employees and dependents - Carrot: Fertility healthcare and family forming benefits - Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt - Monthly work-from-home stipend; quarterly lifestyle stipend - Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie. We’re a great place to work (but don’t take our word for it) Here’s a list of our awards and accolades: - Certified as a Great Place To Work® (2023-2025) - Fortune Best Place to Work in the Bay Area (2024) - Best Places to Work by Built In (2023-2024) - America’s Best Startup Employers by Forbes (2020-2022, 2024) - A Top Company by Y Combinator (2020-2023) - Inc. Fastest Growing Companies (2021) Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement. We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com. Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines. See more: https://humaninterest.com/disclosures