Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings. We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more. About the role As a member of the onboarding team, you will support the setup and launch of our new clients' 401(k) plans here at Human Interest! You'll be on the front lines with our new clients, working with a wide variety of companies (anything from the local plumber to the nationwide robotics firm), helping them set up and launch their new 401(k) plans. You'll own keeping the sales activation process on-track while ensuring that customers are engaged and happy. Process-driven and people-focused - you are organized, friendly and flexible. You will be accountable for hitting key performance metrics, identifying and escalating operational blockers to consistently launch a high volume of plans while delivering an exceptional customer experience. If you are energized by helping business owners meet their goals, being challenged with monthly targets, and fast-changing environments, this is the opportunity for you. We move at 24,791 mph - you should be ready to lead at speed. What you get to do every day - Communicate extensively with our customers to identify their needs and help them establish their 401(k) plans - Educate, guide, and inform our newly signed customers about the choices they have to help their employees save for retirement - Meet monthly activation targets by closely working client pipelines, managing client timelines, objection handling to keep clients in the flow and ensuring adherence to process and talk tracks. - Actively follow onboarding workflows to increase velocity, remove bottlenecks, and drive operational excellence. - Partner cross-functionally with internal teams and Leadership to resolve customer escalations and continuously improve the sales activation experience. - Work cross-functionally within our organization (specifically with sales and account management) to make sure customer needs are met - Drive processes forward, managing internal and external stakeholders to keep our customers engaged, happy, and on-track - Identify potential areas for process improvement to help the team scale What you bring to the role - Possess knowledge and experience with retirement plan design, particularly in 401(k) plans - 3+ years of customer implementation or sales experience in a SaaS environment or retirement industry - A “people person” who truly enjoys interacting with clients and can communicate difficult concepts fluidly - Energy and passion- the concept of onboarding 40-50+ customers a month excites you - velocity is everything! - A strong work ethic, proactively following up with our customers and keeping them on track - Excellent organizational skills, are able juggle multiple tasks with varying deadlines and stakeholders without dropping the ball - Bachelor’s degree or equivalent experience Why you will love working at Human Interest Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success. Join Human Interest and make a lasting impact by shaping the future of retirement. Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. - Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile. - Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future. - Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self! - An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement. - Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness. Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the US. The base salary for this position spans $63,000 - $65,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary that we offer to a new employee within this range is based on their location within the US, their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall Total Rewards package. Depending on the position, additional compensation components such as bonus, commission, and equity may be offered. This position will also offer a variable target of $30,000. All of our employees are offered a robust suite of physical, financial and mental wellness benefits. Benefits - - A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees - Top-of-the-line health plans, as well as dental and vision insurance - Competitive time off and parental leave - Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness - Lyra: Enhanced Mental Health Support for Employees and dependents - Carrot: Fertility healthcare and family forming benefits - Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt - Monthly work-from-home stipend; quarterly lifestyle stipend - Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie. We’re a great place to work (but don’t take our word for it) Here’s a list of our awards and accolades: - Certified as a Great Place To Work® (2023-2025) - Fortune Best Place to Work in the Bay Area (2024) - Best Places to Work by Built In (2023-2024) - America’s Best Startup Employers by Forbes (2020-2022, 2024) - A Top Company by Y Combinator (2020-2023) - Inc. Fastest Growing Companies (2021) Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement. We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com. Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines. See more: https://humaninterest.com/disclosures

• Provide exemplary support to merchant partners on topics including: marketing best practices, accounting workflows, implementation guidance / troubleshooting • Resolve technical integration issues related to partners’ ecommerce front-end platforms and back-end order management systems • Identify and implement new operational processes to drive efficiency • Develop detailed technical documentation • Engage with internal stakeholders to define cross-functional workflows • Provide product feedback from clients to the Product and Engineering teams to improve overall product performance and feature set

At Relatient, we help healthcare organizations optimize patient access through AI-powered workflows, real-time automation, and flexible access tools. We are trusted by over 50,000 providers to modernize the patient experience and have been recognized by Forbes and Deloitte for our innovative and inclusive culture. Your Role at Relatient We’re seeking a Client Implementation Manager to join our team. This role has a preference to be located in the Greater Atlanta Metro, but a fully remote candidate will be considered with the right skillset. How You'll Make an Impact: Client Project Management - Partner with clients to define success goals and launch plans. - Kickoff onboarding of a client’s adoption of Dash platform. - Oversee the implementation of Dash platform through development and maintenance of project plans, status, dependencies and risks. - Work cross-functionally across geographically dispersed internal teams to resolve complex issues within designated time frames. Solutions Design - Work across internal teams and with clients to understand clients' existing patient access workflows, gather their requirements and document scope of implementation. - Design workflows in Dash platform to meet client’s business requirements. - Capture design in formats clearly understood by internal (configuration and support) teams and client stakeholders. - Partner with internal and client teams in configuring, building and testing Dash platform to ensure client’s workflows are adequately addressed. Process Improvement - Establish process for intake of new onboarding projects from clients. - Apply and reinforce clients’ standards for onboarding during every new specialty or market rollout. - Ensure there is clear reporting on all ongoing projects for assigned clients. - Assist assigned other Implementation Managers in seamless execution of their projects. What You Bring: - Bachelor’s degree in Business, Marketing, Communications, or related field. - 6+ years in onboarding in SaaS and ideally 3+ years in the healthcare domain. - Strong analytic skills and demonstrated ability to think critically. (Hands-on SQL experience is preferred; but not required). - Excellent people skills and ability to engage a broad set of stakeholders.  - Demonstrated ability to manage multiple complex projects or clients simultaneously while maintaining attention to detail. - Excellent communication and executive presence — you can lead a room and drive alignment both internally and externally. - Deep understanding of client lifecycle metrics and how to use them to drive outcomes. - Familiarity with tools like Salesforce, HubSpot, Jira, Confluence, and Power BI. - Bonus: PMP, CCSM, or similar certification. Mindsets That Matter We always look for ways to grow and take pride in what we do. You'll thrive here if you: - Act with purpose, focus, and accountability. - Collaborate across teams and communicate clearly. - Keep improving and automate what slows you down. A Note on Travel: This role may require travel up to 20% based on position and organizational needs. Pay & Perks: For positions based in the U.S., the estimated salary range for this role is $84,600-129,400. Actual compensation depends on experience, skills, location, and other factors such as internal equity and budget. Benefits of working here include: - Medical, dental, and vision coverage - Company-paid life and disability insurance - HSA with employer contributions - Employee Assistance Program (EAP) - 401(k) with company match - Unlimited PTO, 10 paid holidays, and paid parental leave Equal Opportunity at Relatient: We’re building a team as diverse as the communities we serve. Relatient is proud to be an equal opportunity employer. If you need accommodation during the application process, just let us know. To learn more about our organization, visit www.relatient.com. Ready to Join Relatient? If you’re looking for work that matters and a team that makes it count, we'd love to hear from you! To join our team, you must live in one of the following states where we’re authorized to hire: Alabama, Arkansas, Florida, Georgia, Indiana, Kentucky, Missouri, New Jersey, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, and Texas. #LI-AM1 #LI-Remote #LI-Hybrid

• Implement the Yardi suite of products • Execute project plans within time and budget constraints • Capture accurate business requirements and apply extensive knowledge of real estate best practices while serving as an advisor to the client • Gather requirements for data conversions and assist clients with preparing for data migration • Perform system and business process reviews to identify inefficient processes, gaps in the system's implementation, and make sound recommendations for improvement • Integrate client business processes into the Yardi application suite • Manage system testing and rollout activities • Deliver high-quality system training customized to the client’s business processes • Assist in the development of necessary reports to meet business requirements • Foster and grow client relationships through product adoption and revenue growth • Support team members to execute on project plans within time and budget constraints • Travel to client offices to support implementation projects • Ensure all activities undertaken are compliant with clients’ policies, procedures, and processes