• Maintain existing and build new business relationships with the leadership of insurance related organizations • Deliver financial solutions through premium finance and other lending needs for small, medium, regional and national insurance firms • Work with internal sales and support teams to drive growth • Develop and maintain profitable new business by visiting agents, companies and/or general agents • Analyze production reports to evaluate monthly loan volume and identify problem areas • Communicate with sales team to maximize new sales opportunities • Establish and maintain contact management system • Monitor local insurance trends and competitive developments and report to management as needed

The Opportunity: The role of the Global Relationship Manager (GRM) is to create sustainable and profitable partnerships with key global customers in the biopharmaceutical industry. The GRM is responsible for formulating global account strategies for key global customers, and coordinating with local Biopharma Relationship Managers (BRMs) to ensure successful execution. The GRM will be responsible for managing the relationship of key customer global stakeholders to position the BU as the primary supplier in supporting mammalian and microbial-based manufacture, Vaccines, Cell & Gene Therapy, and Peptide manufacture. The GRM has a good understanding of the market, understands the needs/challenges of our customers, and use our company portfolio of Biopharma products and services to deliver meaningful solutions. This GRM position will report directly to the Global Head of Biopharma Production Sales.Avantor is looking for a Global Relationship Manager (GRM) to create sustainable and profitable partnerships with key global customers in the biopharmaceutical industry. The GRM is responsible for formulating global account strategies for key global customers, and coordinating with local Biopharma Relationship Managers (BRMs) to ensure successful execution. The GRM will be responsible for managing the relationship of key customer global stakeholders to position the BU as the primary supplier in supporting mammalian and microbial-based manufacture, Vaccines, Cell & Gene Therapy, and Peptide manufacture. The GRM has a good understanding of the market, understands the needs/challenges of our customers, and use our company portfolio of Biopharma products and services to deliver meaningful solutions. How you will create an impact - Formulate global accounts strategies for key biopharma customers. - Work closely with the account relevant local commercial team members to ensure the global account strategies are being executed in an efficient manner. - Raise customer global stakeholder awareness by promoting the Avantor value proposition as a manufacturer and supplier of Chemicals, Serum, and Single-Use products & services, to support the manufacturing processes of various biologic-related product classes. - Build and sustain long lasting business relationships with customers to ensure brand loyalty. - Execute company strategies to achieve sales growth in all regions (NA, EU & AMEA). - Champion internal alignment with internal stakeholders to ensure key customer opportunities are being managed and executed in an efficient manner. - Identify and lead the development or refinement of new custom manufacturing opportunities. - Negotiate & manage complex global contracts. - Managing a pipeline of opportunities and contracted business. - Visit with and facilitate senior level presentations to end customers. - Use of CRM system for consistent reporting and information exchange. - Perform other duties as assigned. What we're looking for - Education: BSc/BA degree in Chemistry, Life Sciences, Chemical/Genetic Engineering degree or other life sciences related degree. An MBA would be an asset. - Experience: At least 8 years sales experience within the biopharmaceutical manufacturing or related life sciences industry. - Proven track record in achieving sales targets. - Good knowledge of office applications (mainly PowerPoint, Excel, and Word) - Ability to recognize need for change and employ appropriate strategies to facilitate change. - Ability to be flexible in fast-changing environment and to work well under pressure. - Self-motivated team player and able to handle multiple priorities simultaneously. - Full Driver’s License. - Ability to recognize need for change and employ appropriate strategies to facilitate change. - Ability to be flexible in a fast-changing environment and work effectively under pressure. - Self-motivated team player capable of handling multiple priorities simultaneously. - Comfortable navigating within a matrix to ensure projects are established, maintained and executed in an efficient manner. - Excellent communication skills both verbal and written English. - Strong demonstration of collaboration across all functions and levels within an organization. - Strong negotiation skills is a must. - The duties of the job will require travel approximately 25% - 50% of the time. Travel will include the following regions: NA, EU & AMEA. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! Pay Transparency: The expected pre-tax pay for this position is $122,000.00 - $196,075.00Actual pay may differ depending on relevant factors such as prior experience and geographic location. EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about equal employment opportunity protections, please view the Know Your Rights poster. 3rd Party Non-Solicitation Policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

About First Connect: First Connect Insurance Services is a digital platform providing independent insurance agents access to top US carriers and the optionality necessary to grow their businesses. Agents can work with over 130 carriers, selling various insurance policies, including home, auto, small business, and more. We’re on a mission to overhaul the technology agents have access to, putting consumer-grade software at their fingertips. We’ve got thousands of active agents with hundreds joining monthly, and we plan to accelerate our growth. The Role: First Connect is seeking an Account Manager to oversee client relationships to maintain and elevate production of new agents on our digital insurance platform. In this role, you will manage key accounts, drive growth of clients early in their tenure on the platform, and ensure exceptional client satisfaction. The Account Manager’s primary goal is to increase agent knowledge, understanding, and production with appointed carriers, while also supporting expansion with other carriers. You should be well-versed in the P&C insurance industry, have in-depth knowledge of the market, and be detail-oriented in training on new products, processes, and best practices. What You’ll Do: - Serve as the primary point of contact for clients after onboarding - Develop and maintain strong relationships with key-stakeholders - Schedule, coordinate, and conduct agent training sessions - Identify opportunities for upselling, cross-selling, and new business development - Use data-driven analysis to identify trends and opportunities for growth - Collect and communicate feedback from training sessions to relevant departments to drive improvements - Improve agency production by training new agencies and identifying/removing obstacles affecting current production - Identify high performing agencies and work collaboratively with other internal teams to ensure a smooth transition to additional points of contact. - Maintain in-depth knowledge of all carrier markets, products, commission structures, and appointment processes What You’ll Bring: - Bachelor’s degree or equivalent work experience - 5+ years of experience marketing P&C insurance, including marketing to Independent Agents - Experience training and developing agency staff - Strong problem-solving and communication skills - Ability to evaluate agency qualifications for appointment and make recommendations for appointment or dismissal - Experience selling and marketing P&C personal lines and commercial products (homeowners and personal auto experience a plus) - Excellent written, oral, and presentation skills for both small and large groups - Active TDI P&C license required; CPCU and/or CIC designation desirable - Self-motivated and directed; able to work autonomously while collaborating effectively - Strong intellectual curiosity and desire to help others solve problems - Flexible and willing to do what is needed to get great work done Benefits & Perks: First Connect treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide our team with: - Multiple medical plans to choose from and 100% employer-covered dental; vision plans for our team members and their families - A 401(k) retirement plan, short- and long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP) - Equity — This position is eligible for equity compensation - Training and Career Growth — Training and internal career growth opportunities - Flexible Time Off — You know when and how you should recharge The base pay range for this role is $65,000 - $75,000. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs, and market demands. First Connect is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any First Connect applicant who requires reasonable accommodations during the application process should contact the First Connect People Team to make the need for an accommodation known.

Company Description IT Management Corporation (ITMC.net/101VOICE) deliver IT mission-critical technology solutions to State, Local Government, Education, Healthcare, and public sector organizations. Since 2009, we have helped institutions modernize and secure their infrastructure through resilient networking, wireless, security, and cloud communication platforms. We have been recognized on the Inc. 5000 list four times and featured multiple times by CRN for growth, innovation, and customer success. Our solutions include enterprise networking, physical security, UCaaS, AI-enabled communications, and Push-to-Talk, enabling reliable and secure communication in environments where uptime and continuity matter most. Our focus is simple: Reliable technology that keeps organizations running. Job Description The Account Manager – Technology Solutions is responsible for developing, managing, and expanding customer relationships across the company’s full technology portfolio, including 101VOICE cloud communications services and ITMC infrastructure solutions. This role combines new business development with strategic account management, focusing on identifying customer needs, guiding clients through the full sales lifecycle, and driving long‑term account growth. The Account Manager collaborates closely with internal technical teams, vendor partners, and customers to ensure solutions align with operational requirements and organizational objectives. In addition to direct sales responsibilities, this role includes active partnership with manufacturers and vendor partners to identify joint opportunities, coordinate customer engagement activities, and support solution demonstrations, presentations, and partner-led initiatives. Market Focus The company’s primary go‑to‑market strategy centers on the SLED (State, Local Government, and Education) sector, including: - K–12 school districts - City and county government agencies - Higher education institutions Additional focus markets may include: - Healthcare organizations - Non‑profit institutions - Select strategic commercial accounts Opportunity Development & Pipeline Management - Identify and develop new opportunities within assigned territories - Manage leads from SDRs, marketing, and vendor partners - Build and maintain a qualified pipeline - Manage opportunities from discovery through contract execution - Maintain accurate CRM records and forecasting Account Management & Customer Expansion - Strengthen existing customer relationships - Identify cross‑sell opportunities across 101VOICE and ITMC - Conduct periodic account reviews - Advise customer technical and operational leadership Vendor & Partner Collaboration - Maintain strong relationships with manufacturer and vendor partners - Conduct account‑mapping and identify joint opportunities - Participate in joint sales calls, demos, and partner events - Support partner-led initiatives and enablement activities Customer Discovery & Solution Alignment - Lead discovery sessions with prospective customers - Assess communication and infrastructure requirements - Align proposed solutions to customer objectives - Work with internal solution engineers to develop solutions Presentations & Demonstrations - Deliver solution presentations and demos - Communicate value of UCaaS and infrastructure solutions - Support evaluations and stakeholder reviews Proposal & Contract Management - Develop proposals and pricing aligned with customer needs - Coordinate internal review for accuracy - Present proposals and support evaluations - Assist with contract execution and occasional collections follow‑up Sales Process Discipline - Ensure accurate CRM documentation - Track pipeline and sales progress - Maintain forecast accuracy and sales process consistency Performance Expectations Success is measured by: - Revenue growth across assigned accounts - Pipeline development and opportunity creation - Conversion of qualified deals - Customer expansion and retention - Partner‑sourced opportunities - CRM accuracy and forecast reliability Qualifications Required Qualifications - 3–7 years in technology, SaaS, UCaaS, telecommunications, or infrastructure sales - Proven experience managing complex B2B sales cycles - Strong consultative selling and discovery skills - Ability to manage multi‑stakeholder processes - Strong CRM discipline and organizational skills - Ability to work independently in a remote sales environment Preferred Qualifications - Experience selling into the SLED market - Experience with UCaaS, telecommunications, networking, or IT infrastructure - Experience working with manufacturer or vendor partners - Familiarity with HubSpot or similar CRM platforms Professional Attributes - Strong relationship‑building and communication skills - Ability to explain technical concepts clearly - High accountability and follow‑through - Strong organizational discipline and pipeline management - Self‑motivated, effective in a remote environment Additional Information Location: Remote (California‑based candidates only) Customer Engagement: Includes regular interaction with IT leaders, administrators, and operational teams across public sector and enterprise environments