Role Description The primary job function of the Claims Business Analyst is to work with business leaders, Claims Innovation, and Mercury Technology Services (MTS) to implement business solutions. Viewed as integral to the business in executing any claims decisions that may be impacted by technology. Responsibilities - Leads creation of in-depth test plans and conducts User Acceptance Testing to ensure that systems meet business requirements. Communicates challenges directly to MTS. - Participates in the design of technology solutions based upon business needs. - Responsible for innovation in one or more key business functions. Issues and interactions tend to be of medium to high complexity. - Serves as a point person for strategic planning. - Collaborates with management in one or more business units to align technology solutions with business strategies. - Leads key activities on projects within the Claims Organization. - Collects, analyzes, reviews, documents, prepares and communicates business needs within the Claims organization. - Responsible for gathering business needs and assisting in the design of solutions through direct interaction with business units and leaders. - Runs data queries and conducts data analysis to identify and solve business problems. - Delivers presentations and provides project updates to Sr. Leadership, Claims employees, and partners within the organization. - Creates training materials including job aids, process flow, etc. - Provides training when necessary to all levels of the organization. - Regular attendance at work on a full-time schedule of at least 8 hours and 40 hours per week. Qualifications - Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, or other related field is desired. - At least 5 years of relevant claims experience or equivalent combination of education and/or experience. Requirements - Requires ability to serve in support role in working with business leaders. - Requires excellent customer service skills. - Requires basic understanding of information systems, business processes, the key drivers and measures of success for the business, and the short- and long-term direction of the business and technology. - Requires strong verbal, written, and organizational skills. - Ability to manage conflicting priorities. Benefits - Competitive compensation. - Flexibility to work from anywhere in the United States for most positions. - Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours). - Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus). - Medical, dental, vision, life, and pet insurance. - 401 (k) retirement savings plan with company match. - Engaging work environment. - Promotional opportunities. - Education assistance. - Professional and personal development opportunities. - Company recognition program. - Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more. Company Description At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.

Role Description Hennepin County's Human Services and Public Health (HSPH) IT admin division is seeking an EPIC Community Connect Analyst/Builder to join the team. In this position, you will work directly with our practices and providers as well as with Hennepin Health system IT staff. We are looking for a candidate that has healthcare domain knowledge, strong problem-solving skills, technical aptitude, and the ability to communicate effectively with stakeholders at all levels. - Configure, maintain, and troubleshoot EPIC modules and related applications. - Manage user security and access controls in compliance with HIPAA and organizational policies. - Assist with system implementations, upgrades, and integration projects. - Collaborate with clinical and administrative teams to analyze workflows and recommend improvements. - Develop and maintain technical documentation, including configuration guides and training materials. - Provide Tier 2 support for EPIC-related issues and escalate as needed. - Participate in cross-functional meetings to align hospital and county IT strategies. Qualifications - One of the following: - Seven or more years of information technology experience. - An approved information technology certificate and five or more years of information technology experience. - Completion of five college/vocational/technical information technology courses and five or more years of information technology experience. - Completion of an approved Hennepin County IT internship and five or more years of information technology experience. - Associate/vocational/technical information technology degree and five or more years of experience. - Bachelor's degree in information technology or a related field and two or more years of information technology experience. - Master's degree or higher in information technology and one or more years of information technology experience. Requirements - EPIC certification in one or more modules. - Experience with EPIC applications in a healthcare setting or other ambulatory EHRs. - Experience with healthcare data integration reporting tools. - Knowledge of EPIC modules, workflows, and security administration. - Knowledge of HL7 interfaces and interoperability standards. - Ability to provide confidentiality and compliance with healthcare regulations. - Ability to manage multiple priorities in a fast-paced environment. - Demonstrate strong interpersonal and collaboration skills to collaborate with diverse teams. - Demonstrate advanced analytical and problem-solving skills. - Effective verbal and written communication skills to communicate with stakeholders at all levels. Benefits - Competitive pay. - Work-life balance. - A variety of benefits and opportunities to grow.

Value Proposition Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers. Overview This is a full-time career opportunity that can be remote within the Fulton Bank footprint as follows: DC, DE, MD, NJ, PA, VA. Must have the ability to travel to our location in East Petersburg, PA on a quarterly basis. The primary responsibility of this position is to oversee systems and manage technical projects that support various operational business units. The role involves analyzing business requirements, sourcing and evaluating solutions, recommending appropriate options, and leading the implementation and ongoing maintenance of medium- to large-scale technical initiatives. This position may require occasional travel between business locations. Responsibilities - Lead system implementations, upgrades, and testing; troubleshoot escalated issues and ensure compliance with internal standards and regulations. - Analyze business needs, develop documentation, and collaborate with stakeholders to design and deliver technical solutions aligned with organizational goals. - Source, evaluate, and recommend technology solutions; manage vendor relationships and advise on operational requirements and modifications. - Develop and maintain expertise in operational systems and integrations by proactively driving self-learning and skill development. Take ownership of staying current with system capabilities and enhancements. Provide advanced support for these systems and serve as a liaison between Operations, IT, and vendors to ensure seamless integration and issue resolution. Qualifications Education Bachelor's Degree or the equivalent experience. Specialty: Information Systems or other applicable. (Required) Experience 5 or more years Financial services sector with a working understanding of bank technology. (Required) 5 or more years Technical systems testing and implementation. (Required) 3 or more years regulatory/audit/compliance or equivalent experience. (Required) Certifications Project Management Professional. (Preferred) Knowledge, Skills, and Abilities - Banking applications (Required) Other Duties as Assigned by Manager This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management. Pay Transparency To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location. The salary range for this position is $88,500.00 - $147,600.00 annually. Additional Compensation Components This job is eligible to receive equity in the form of restricted stock units. This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance. Benefits Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank. EEO Statement Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status. Sponsorship Statement As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

Overview Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry to join our team as a Vendor Management Analyst III. The ideal candidate will enjoy working with clients both internal and external, be detail-oriented, and is driven to meet tight deadlines in a fast-paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big. Responsibilities - Oversee department activities during management absence - Perform risk assessment/due diligence for new/existing service providers - Conduct new vendor onboarding - Submit new and active vendor contracts and SOWs to Legal Intake - Create required monthly executive presentation decks - Host monthly calls between internal stakeholders and service providers - Prepare and schedule on-site periodic reviews with high-risk service providers - Collaborate with internal lines of business to review, create, and implement measurable SLAs for scorecards - Complete and implement monthly scorecards for each assigned vendor - Review and approve service provider scorecards for publication - Coordinate and assist with special projects and assignments - Implement and maintain the Supplier Management Action Plan - Implement and maintain supplier score carding - Review third-party service provider processes, procedures, and work product for completion and accuracy - Maintain a centralized service provider database in SharePoint - Collaborate with internal Legal partners to finalize vendor contracts - Troubleshoot vendor problems and present to management as required - Work with internal stakeholders to identify improvement areas and prepare solutions - Review and monitor the vendor spending report quarterly to identify the population of LoanCare vendor relationships - Perform business unit compliance testing to ensure client/investor/state requirements, internal policies/procedures, and other guidelines are adhered to - Participate in business unit meetings between operational departments to share findings and ensure consistent standards are communicated appropriately - Monitor and review vendor contractual agreements annually - Maintain professional and productive service provider relationships - Escalate critical issues to management as required - Assist with training and mentoring Service Provider Oversight Risk Analysts I and II. - Provide backup and support to Service Provider Oversight Analyst, as needed - All other duties as assigned Qualifications - Bachelor’s Degree or equivalent required - 8+ years of experience in vendor management (preferably within mortgage servicing or mortgage banking) - Previous audit, compliance, or quality control experience preferred - Advanced knowledge of the Microsoft Office products, including Word, Excel, and PowerPoint - Advanced knowledge of SharePoint required - Excellent verbal and written communication skills - Excellent analytical and problem-solving skills - Excellent time management and organizational skills - Ability to recognize problems outside mandated company, client, and state regulations, guidelines, and requirements - Ability to multitask in a fast-paced environment - Ability to work independently and as part of a team - Self-starter with initiative, drive, and attention to detail Total Rewards LoanCare’s Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include: - Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance - Time Off: Paid holidays, vacation, and sick leave - Retirement & Investment: Matching 401(k) plan and employee stock purchase plan - Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being - Employee Recognition: Programs that celebrate achievements and milestones - Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth. Compensation Range: $52,400 - $88,000 annually. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience. Build Your Future with LoanCare® At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration. Here, you’ll find: - A culture that helps you thrive, with resources and support to fuel your growth - Flexibility to work remotely, while staying connected through virtual engagement - Opportunities to make a real impact in an industry that touches millions of lives - If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team. About Remote Employment We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS. Work Conditions Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary. Physical Demands - Sitting up to 90% of the time - Walking and standing up to 10% of the time - Occasional lifting, stooping, kneeling, crouching, and reaching Equal Employment Opportunity LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law. #LI-KM1