• Develop and implement security concepts. • Establish segmentation, MFA and modern protection mechanisms. • Evaluate and optimize security architectures in customer environments. • Identify vulnerabilities and derive concrete remediation measures. • Support incident handling. • Analyze events and logs and implement sustainable improvements. • Operationalize security standards. • Oversee patch and update processes and continuously strengthen the security posture. • Advise clients: explain risks clearly and develop viable, practical solutions.

• Lead the development and deployment of robust, scalable, and secure network solutions based on Cisco SDA and other SDN-based infrastructure. • Collaborate with internal teams to operate, adjust, and optimize policy-based automation and segmentation across the network. • Provide strategic guidance on network transformation projects, including adoption of SDA, automation, and security architectures. • Analyze network traffic, performance metrics, and make proactive adjustments to improve system stability and reliability. • Ensure network implementations and configurations comply with design and industry best practices, security policies, and regulatory requirements. • Serve as escalation points for operational teams, with strong troubleshooting skills drive resolution of incidents. • Provide network SME operational break/fix support for Priority 1/Major service outages. • Provide regular status reports, project updates, and network health reports to management. • Mentor and develop junior network engineers and administrators. • Stay up-to-date with the latest networking trends and technologies, particularly those around SD-WAN, SDA, SDN, and automation.

Role Description The Network Engineer II’s role is to ensure the stability and integrity of data and voice networks. This is achieved by planning, designing, and implementing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion, and provide end user training where required. - Designs and deploys company LANs, WANs including routers, switches, firewalls, VPN concentrators, wireless, and other hardware. - Configures networks to ensure efficient and reliable operation for fulfilling business objectives and processes. - Monitors network performance and troubleshoot problem areas as needed. - Creates and maintains documentation as it relates to network configuration, network mapping, processes, and service records. - Monitors ticketing queue, responds to incidents in a timely manner, documents solution. - Ensures network connectivity of all servers, workstations, and other network appliances. - Develops, implements, and maintains policies, procedures, and associated training plans for network administration, usage, and disaster recovery. - Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. - Manages all network security solutions in accordance to industry best practices. - Provides guidance to junior members of the team. - Participates in after hours, on-call rotation as needed. - Notifies end users of planned network outages / maintenance, work with providers to understand impact and timeline of provider outages. - Provides backup coverage for other functions including systems administration, virtualization, storage, and telephony. Qualifications - BS/BA degree in IT or related field (Industry experience may be considered in lieu of degree). - At least 5 years of experience in similar role. - Network focused industry certifications. - Certifications in Juniper, Cisco, Microsoft, or equivalent. - Proven experience with network capacity planning, network security principles, and general network management best practices. - Network monitoring tools such as Solarwinds, Paessler, or Splunk. - Disaster Recovery planning/testing. - Expert level knowledge of Layer 2 and Layer 3 devices. - High-level knowledge of QoS, MPLS, Ethernet, VLAN’s, routing protocols. - Previous experience supporting a multi-site, interconnected network environment with 500+ employees. - Excellent hardware troubleshooting experience. - Strong interpersonal, written, and oral communication skills. - Ability to present ideas in user-friendly language. - Highly self-motivated and directed, with keen attention to detail. - Proven analytical and problem-solving abilities. - Able to effectively prioritize tasks in a high-pressure environment. - Strong customer service orientation. - Experience working in a team-oriented, collaborative environment. Requirements - Technical certifications are preferred, specifics are dependent on team placement. - Unified Communications/VoIP/SIP experience. - Juniper Networks / Extreme experience. - Aruba / Meru Wireless experience. - Previous Avaya experience. Benefits - 401(k) Plan (35% employer match per dollar up to 10% employee contribution). - Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser). - RX Home Delivery. - HSA with Employer Contribution. - In-vitro Fertility (treatment coverage). - Dental. - Vision (2 plans: 12-month and 24-month frames allowance). - FSA Plans (Healthcare, Dependent Care and Limited Purpose). - Pre-tax Commuter Plans. - Employer-paid Life Insurance. - Employer-paid Short + Long Term Disability. - Paid Parental Leave (4 weeks at 100%). - Employee Assistance Plan. - Voluntary Life Insurance for team member, spouse and child. - Voluntary Accidental Death for team member and spouse. - Legal/ID Theft Plans. - TeleHealth. - Wellness via Omada Health (healthy living solution). - Travel Assistance. - Business Travel Accident Coverage. - Medical for foreign travel coverage. - Employer-paid Pet Telehealth. - Accident Insurance. - Critical Illness Insurance. - Hospital Indemnity Insurance. - Volunteer Time Off. - 10 Holidays. - Summer Sizzle. - On Demand Pay (Daily Pay).

Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way. Overview We are seeking a skilled and experienced Voice Engineer specializing in mergers and acquisitions to join our team. The ideal candidate will be responsible for managing and integrating voice communication systems during mergers, acquisitions, and other corporate restructuring activities. They will work closely with cross-functional teams to assess the voice communication requirements of these activities and design strategies for seamless integration. The Voice Engineer will also troubleshoot any issues that arise during the integration process, provide technical support to end-users, and ensure minimal disruption to business operations. Additionally, they will coordinate with external vendors and service providers to ensure the successful integration of voice systems. Please note additional position details below: - This is a contract position, W-2 position and T4 position. We are not able to do 1099 or C2C or incorporation. - It is a fully remote role that will need to be based in the U.S or in Canada. - You must meet our U.S. and Canada eligibility requirements for work authorization. How you'll make an impact - Design, configure, and implement Microsoft TEAM’s dialing infrastructure, including end users, auto attendants, queues and other related technologies. - Design, configure, and implement Genesys Cloud infrastructure, including agents, call flows, queues, integrations and other related technologies. - Collaborate with cross-functional teams to assess the voice communication requirements of mergers, acquisitions, and other corporate restructuring activities. - Manage the migration and consolidation of voice networks, ensuring minimal disruption to business operations. - Troubleshoot and resolve voice-related issues, including call quality, connectivity, and voice application problems. - Coordinate with external vendors and service providers to ensure the successful integration of voice systems. - Provide technical support to end-users, including troubleshooting and resolving voice-related problems. - Create and maintain documentation, including network diagrams, configurations, and standard operating procedures. - Stay up-to-date with industry trends and advancements in voice technologies, and make recommendations for improvements and enhancements. About you Qualifications - Cisco or Microsoft certifications, such as MS-720. CCNA Voice, CCNP Voice, or CCIE Voice, are highly preferred. - Proven experience as a Voice Engineer or similar role, with a strong understanding of Microsoft TEAMs and Cisco voice technologies and protocols. - In-depth knowledge of Cisco Unified Communications Manager (Call Manager), Unity Connection, TEAMs and related technologies. - Experience with voice gateways, SIP trunking, and voice codecs. - Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex voice-related issues. - Familiarity with network security principles and best practices. - Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and provide technical support to end-users. - Ability to work independently and manage multiple tasks simultaneously. - Strong attention to detail and organizational skills. - Flexibility to work outside regular business hours, as needed, for system maintenance and upgrades. #LI-NJ1 #Contingent #APintegration Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.