Role Description As a Hotline Specialist, you will support callers who call our suicide hotline by providing crisis phone interventions to military veterans, service members, and their families involved. Additionally, you will use your experience to recommend the appropriate referrals for available services. Remote but must be an AZ resident. Essential Responsibilities: - Answer all phone lines in a timely and professional manner while meeting agency goals of efficiency and customer satisfaction. - Effectively assess clinical situations and needs of all callers. - Provide safe and effective clinical interventions to all callers. - Complete clinical documentation thoroughly, clearly, and accurately, including information critical to data collection and reporting to funders. - Forward internal referrals to the appropriate program(s) with all required information in a timely manner. - Work collaboratively with internal and external clients/customers. Maintain a positive attitude and flexibility to assist others. - Monitor call-in times for clients placed on a 72-Hour Suicide Watch or Safety Follow-Up. - Will be required to work beyond his/her shift with no advance warning if the crisis situation warrants or if required paperwork is not complete at the end of the shift. - Attend all required meetings and training, even if they fall outside of the regularly scheduled shift. Evening and night hours may be required. - Assist the hotline clinical coordinator in training new staff. - Prior to using downtime for personal business, staff will be required to ensure all program forms are stocked, the hotline area is clean and organized, required reading is completed, and to complete any project to benefit Crisis and/or other departments within the agency as required by a supervisor. - Attend in-person meetings, training, and agency activities and events outside of regularly scheduled work hours upon request. Qualifications - Bachelor’s Degree in Psychology, Counseling, Social Work, or a directly related field is required for Specialist roles. - Minimum of 5 years experience in the behavioral health field. - Crisis Experience preferred. Requirements - The typical work environment will be at an EMPACT office, working indoors. - Employees must be able to lift up to 25 pounds at times. - Occasional travel to training and out-of-state locations may occur as needed. - The possibility to work from home may be necessary. Benefits - Generous PTO - 10 paid holidays per year - Medical plans (4 choices) - Dental plans (2 choices) - Vision plans (2 choices) - 403(b) retirement plan - Retirement Allowance - Company-paid Life/AD&D and Long-term Disability - Voluntary additional Life and Short-term Disability - Tuition Reimbursement - Licensure Reimbursement - Elder Care Assistance - Pet Insurance and much more!

Role Description At Brightside Health, we’re redefining remote therapy and telehealth with evidence-based, human-centered mental health care. As a licensed remote LPC, you’ll deliver transformative, evidence-based virtual therapy to individuals seeking real change. With our proven care models, 86% of our members experience meaningful improvements within just 12 weeks. We are seeking passionate, licensed professional counselors to deliver high-quality telehealth care within our general mental health program. In addition to general care, LPCs have the opportunity to opt into specialized programs, including: - Suicide Prevention Program - Teen Program - Mental Health IOP (Intensive Outpatient Program) If you're committed to evidence-based practices and excited to deliver culturally responsive care to adults or even teens, we'd love to hear from you. What you’ll do: - Deliver weekly evidence-based virtual therapy sessions via live video - Apply the Unified Protocol (UP) framework and CBT to guide treatment - Monitor client progress virtually through automated assessments and goal-based measures - Collaborate with psychiatric providers and fellow therapists for comprehensive care - Maintain accurate, timely documentation through our AI-enhanced EMR Qualifications - Master's or Doctorate in Counseling (MA, MS, MHC, PhD, PsyD) - Independent clinical license (LPC) - Minimum 1 year of independent licensure (2+ state licenses a big plus) - 2+ years of recent experience delivering CBT and evidence-based therapy to adults - Comfortable treating a diverse range of populations and mental health conditions - Tech-savvy and enthusiastic about integrating digital solutions into clinical practice - Experience working with higher-risk populations and/or adolescents preferred Requirements - 100% remote, flexible 1099 contractor positions - Create your own schedule (Monday-Sunday, 7am-9pm) - No on-call work - Free CEUs and CAMS training for suicide risk treatment - Dedicated operational support: billing, IT, and insurance assistance - Free malpractice insurance coverage - Health insurance recommendations via Stride Health - AI-driven EMR to streamline documentation and enhance clinical care - Opportunities to work with our Suicide Prevention and Teen Therapy Programs Benefits - Unprecedented impact: Make a real impact with an innovative, mission-driven remote therapy team - Clinical support: Grow professionally with leadership support and continuous education opportunities, including billing and care coordination support - Professional growth opportunities: Serve across diverse service lines, including our Suicide Prevention Program and expanding Teen Therapy Program - Custom-built tools: Be part of a tech-enabled virtual mental health care model and enjoy our streamlined EMR integrated with treatment software, assessment tools, progress monitoring, and AI transcription for seamless documentation - Collaborative approach: Thrive in a collaborative culture rooted in innovation, inclusivity, and compassion - Ongoing referrals: Grow your ideal caseload with Brightside’s steady and reliable stream of client referrals

Job DetailsJob Location: Family Life Education TFC - Baltimore, MD 21234Position Type: Full TimeEducation Level: High SchoolSalary Range: $50,000.00 - $80,000.00 SalaryRole Description: In accordance with the needs and ages of the population served by The Children’s Guild Social Worker in the Therapeutic Foster Care will assure that services to children and families are individualized, strength based, culturally competent and is responsive to the needs of foster families and the youth in the at-risk population. The Social Worker utilizes information gained through interdisciplinary evaluation services to develop and implement the child/youth treatment plan. Bonus Structure** We offer a sign-on bonus totaling $6,000. Distribution: 90 Days: $2,000 6 Months: $2,000 1 year: $2,000 Principal Responsibilities and Duties: Provides at least two times monthly individual, family and/ group support to foster children/ youth and their foster families in their home or community. Attends interdisciplinary staffing to discuss and integrate evaluation information and to develop a comprehensive treatment plan to address psychological and social needs of the client/family. Collaborates and assists the referring agency, local Department of Social Services, and to develop the agency service plan for the child/youth and family. Collaborates with the school system and other service providers to assure children/ youth are receiving appropriate educational services if indicated. Responds to the juvenile court system through written or oral progress reports when required in the juvenile court's development plan for the child/adult and family. Participates in peer consultation groups and/or individual supervision clinical review work. Attends in-service clinical training programs, treatment planning meetings, and administrative meetings. Performs home studies and re-certifications which includes making recommendations regarding approval/disapproval of applicants. May participate in the field instruction program and supervise social work trainees when interest and capacity is demonstrated and may participate in community advocacy/ educational groups related to the needs of foster care children/ youth and their families. May develop and conduct training for foster parents Participates in a 24-hour on-call rotation with other Therapeutic Foster Care staff members. Provides effective and responsive care to foster parents. Working with foster youth to cope with traumatic life events through a trauma lens. Working with foster parents and other caregivers by coaching them in therapeutic models to help youth progress in accomplishing SMART goals established in treatment plans. Providing psychoeducation to foster parents and youth which will include assessment of family dynamics in the home. Ability to provide and manage case notes, treatment plans and other documents required in a timely manner. Knowledge of and ability to use Microsoft Word, Excel, Outlook and PowerPoint **Rotation of 24 Hour On-call duties * The individual will demonstrate the ability to appropriately aid the needs of children and adolescents with or without a developmental disability and their families. Supervisory Responsibilities None Education Qualifications A Masters of Social Work with a concentration in clinical is preferred. Certificates, Licenses, Registrations LMSW or LCSW-C Remote/Telework Eligibility This position is telework/remote eligible by the terms outlined by the TFC Program Director. Work Location and Travel Requirements This position will report to the McClean campus, located at 6802 McClean Blvd, Parkville, MD 21234. QualificationsQualifications: The minimum qualifications for this position are: a master’s degree from an accredited school of social work. current Maryland State Licensure at the LMSW level. access to reliable transportation with a valid MD driver’s license and an acceptable driving record. proficiency to effectively communicate orally and in writing. the interest and talent to develop the potential of others and the interpersonal skills necessary to do so. a desire to grow, learn, and change to effectively model the Guild philosophy and program approach. Certificates, Licenses, Registrations LMSW or LCSW-C Remote/Telework Eligibility This position is telework/remote eligible by the terms outlined by the TFC Program Director. Work Location and Travel Requirements This position will report to the McClean campus, located at 6802 McClean Blvd, Parkville, MD 21234.

Are you looking for a role in a company that's solving one of the greatest challenges of our lifetime? Ophelia helps people end their opioid use and restore their quality of life with respect for their time and dignity. Our mission is to make evidence-based treatments for opioid use disorder (OUD) accessible to everyone... and we're looking to bring more people onto our team to help us achieve it. Ophelia is a venture-backed, healthcare startup that helps individuals with OUD by providing FDA-approved medication and clinical care through a telehealth platform. Our approach is discreet, convenient, and affordable. We've been successfully operating in 14 states for almost six years and we're excited to continue our growth. We are a team of physicians, scientists, entrepreneurs, researchers and White House advisors, backed by leading technology and healthcare investors working to re-imagine and re-build OUD treatment in America. About the Role We are seeking an experienced Financial Counselor to support our patients by coordinating reimbursement sources and demystifying insurance benefits. Approximately 80% of this role focuses on verifying, interpreting, and explaining insurance coverage. The ideal candidate is a "benefits expert" who can navigate payer websites with ease and translate complex financial jargon into clear, supportive language for our patients. You will be the bridge between clinical care and financial clarity, ensuring our patients feel empowered rather than overwhelmed by their coverage. Key Responsibilities - Benefits Verification: Verify insurance eligibility using payer websites and online tools; ensure 100% accuracy of coverage details prior to and during treatment. - Patient Communication: Clearly explain copays, deductibles, coinsurance, and out-of-pocket responsibilities to patients in a calm, compassionate manner. - Escalation Management: Confidently lead difficult conversations and resolve escalated patient financial concerns with empathy and professionalism. - Data Integrity: Accurately document all demographic and financial information to support clean claims and minimize downstream denials. - Financial Solutions: Identify patient financial needs, establish payment plans according to Ophelia’s policies, and negotiate payment arrangements when necessary. - Cross-Functional Collaboration: Partner with the billing and revenue cycle teams to improve processes and provide feedback on insurance trends. About You - Experience: 2–4 years of healthcare financial counseling or benefits verification experience - Technical Expertise: Highly proficient in navigating insurance portals, payer websites, and online eligibility tools. - The "Translator": You have a knack for making complex insurance rules easy for anyone to understand. - Revenue Cycle Savvy: You have a working knowledge of the full revenue cycle and understand how benefit errors lead to claim denials. - Startup Ready: You are adaptable, comfortable working across multiple systems (Google Workspace), and thrive in a growing, fast-paced environment. - Detailed & Organized: You are a stickler for accuracy and can prioritize a high volume of tasks without losing focus. Our Benefits Include: - Remote work anywhere in the United States - Competitive medical, vision, and health insurance (many plans are fully covered for the employee!) - Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure - One-time Work From Home Stipend - 10 company holidays - 401k Contribution Platform - Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others! #LI-Remote Ophelia Compensation Overview - We set compensation based on the level and skills required for the role. We value pay transparency and equity, and are committed to fair pay. In order to prevent pay disparities and reduce time spent in negotiations, we take a “first and best” offer approach: this means we’re not holding any compensation back from our candidates, and you can feel confident that our pay is fair and does not vary based on the strength of someone’s negotiation skills. - Compensation is dynamic at Ophelia: as long as the company performs well and meets our targets, there will be opportunities for increased compensation annually. We’re happy to discuss this approach and our bands if you have questions during the interview process. Compensation Range $50,000—$60,000 USD Interested in learning more about Ophelia and this role? Apply to work with us!