Job Title: Director of Professional Services Location: Remote in the US or Canada (EST or CST required) Contract: Permanent / Full-Time   About Us: Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa. Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology. Position Overview: The Director of Professional Services will lead and oversee our professional services division's strategic direction and operational excellence. This role drives business growth, enhances service delivery, and fosters strong relationships with key clients and stakeholders. The ideal candidate will have exceptional leadership skills, and a proven track record in managing high-performing teams.  Key Responsibilities: Strategic Leadership & Business Growth  - Operated within, or managed directly, a P&L greater than $20M  - Execute a strategic vision for professional services, aligning with overall business goals.  - Identify opportunities to expand service offerings, drive revenue growth, and improve operational efficiency.  - Collaborate with executive leadership and general manager to shape long-term strategic initiatives for the flooring division.  - Participate in client projects or company events, that will require traveling to other locations.   Service Delivery & Operational Excellence  - Oversee end-to-end project execution, ensuring high-quality service delivery, customer satisfaction, and cost-effectiveness.  - Implement best practices, process improvements, and innovative solutions to enhance service efficiency.  - Establish and track key performance indicators (KPIs) to measure and optimize team performance.  Client & Stakeholder Management  - Build strong relationships with key clients, partners, and industry leaders.  - Act as the primary point of contact for escalations, ensuring prompt resolution of issues and continuous improvement.  - Partner with sales, marketing, and product teams to drive service adoption.  Team Leadership & Development  - Lead, mentor, and develop a high-performing team of professionals, fostering a culture of accountability and excellence.  - Provide coaching, training, and career development opportunities to team members.  - Ensure proper resource allocation, scheduling, and team capacity planning to meet project demands.  Financial Management & Reporting  - Develop and manage budgets, forecasts, and financial plans for the professional services division.  - Ensure profitability and financial sustainability by optimizing pricing strategies and cost structures.  - Provide regular reports and insights to executive leadership on financial and operational performance.    Qualifications & Experience:  - 10+ years of experience in professional services, operations, or leadership roles - Strong strategic thinking and business acumen with the ability to drive growth and innovation.  - Proven ability to lead large teams and a fast-paced environment.  - Excellent client relationship management skills with a strong partnership track record.  - Financial management experience, including budgeting, forecasting, and P&L oversight.  - Strong problem-solving, negotiation, and communication skills.  - Bachelor’s degree in business or equivalent in related field experience.    Working For Us: At Cyncly, we’re a global family that collaborates with humility and respect for one another. With more than 2,300 employees around the world, we not only recognize our diverse perspectives, we champion our different outlooks and firmly believe it to be what makes us better together. You can expect to work in a supportive and nurturing environment, with experts in their fields who strive for quality and excellence without compromising others. We also believe in a flexible and autonomous working environment, focused on the continual growth of our employees. Diversity of experience and skills combined with passion is a key to innovation and brilliance, so we encourage applicants from all backgrounds to apply to our roles. That’s who we are: A team that recognizes our strength is in working together to not only get things done, but also lead the industry with a bold approach that’s dedicated to making our customers better. Come join us. In accordance with applicable pay transparency laws, we are committed to providing clear and equitable compensation information. For this remote position, the expected salary range is $175,000 USD, depending on location, experience, and qualifications. This role may also be eligible for additional compensation such as bonuses, commissions, or equity, as well as a comprehensive benefits package. Candidates applying from jurisdictions with specific pay disclosure requirements (e.g., California, Colorado, New York, Washington, Illinois, British Columbia) will receive location-specific compensation details in compliance with local laws.

Position Summary: CRG is seeking a dynamic and experienced Legislative Director to build and lead our nationwide government affairs strategy. This individual will be responsible for shaping public policy, securing funding, advocating for our mission, and task-organizing CRG employees involved in legislative efforts. As the company’s primary liaison to government officials and public affairs representation, you will drive legislative initiatives that support critical infrastructure and the first responders who safeguard those sites. This is a unique opportunity to join an already successful organization, committed to a singular mission, and to have an immediate impact with tangible responsibilities. Key Responsibilities: ● Design and execute a comprehensive, multi-state government affairs strategy to advance CRG's policy priorities and secure legislative and budgetary support. ● Serve as the principal advocate for CRG, directly engaging and building robust relationships with elected officials, legislative staff, and executive agency leaders at the local, state, and federal levels ● Monitor, analyze, and interpret relevant legislation and policy trends, providing strategic counsel and actionable intelligence to CRG’s senior leadership team. ● Draft persuasive testimony, position papers, official correspondence, and other advocacy materials to effectively communicate CRG's value proposition. ● Identify and lead efforts to secure government funding through grants, direct appropriations, and other budgetary mechanisms. ● Build and maintain coalitions with industry partners, public safety organizations, and other key stakeholders to amplify our legislative efforts. ● Coordinate internally to delegate tasks and ensure CRG team members are prepared to support legislative functions and events. Qualifications and Attributes: ● Proven experience in government relations, public policy, or a related field, with a deep understanding of legislative and budgetary processes. ● Prior military experience is highly preferred. ● Exceptional public speaking, interpersonal, and written communication skills, with the ability to distill complex information into clear, compelling messages. ● Demonstrated ability to operate with a high degree of autonomy and an entrepreneurial spirit in a remote work environment. ● Superior organizational skills with the capacity to manage multiple, complex legislative efforts across the country simultaneously. ● A strategic thinker who is ethically strong, operates with integrity, and is motivated by a desire to win. This is a remote position, preferably based on the east coast, with the requirement to travel for meetings, hearings, and intermittent collaboration at our headquarters in Hamilton, NJ and to state capitols for in-person events. Base Salary: $120,000 annually + performance bonus for funding secured

• Sell Canvas to new clients in the Northeast Region (CT, DE, DC, ME, KY, TN, NY, NH, NJ, PA ,RI, VA, VT, MA, WV) • Residing in the Northeast or within convenient travel distance to the region. • Share new insight that helps prospects properly evaluate different solutions. • Prepare and tailor messaging for prospective clients. • Help guide prospective client through the purchasing process to meet agreed upon timelines. • Accurately forecast your quarterly and annual performance. • Develop sales strategies to increase client pipeline. • Properly navigate through institutions to build numerous relationships with key buyers. • Consistently meet/exceed sales quotas within specified time frame. • Partner with Regional Directors and clients in the field to gain referrals and build market share. • Log accurate account information into Salesforce CRM in a timely manner

Role Description As an Account Director, you will serve as the primary liaison between Continuum and a leading trade publisher. In this role, you will lead a Marketing Production Center of Excellence that centralizes sourcing, supplier management, and execution of physical marketing materials, including commercial print, corrugated displays, and promotional products. You will oversee the end-to-end execution of marketing production initiatives, ensuring seamless integration of Continuum’s services with the client’s marketing, procurement, and operational objectives while identifying opportunities for strategic growth and cost optimization. Leading a dedicated account team, you will manage: - Project intake - Production development - Procurement strategy - Supplier relationships This role is remote, with occasional travel to New York City, supplier facilities, and Continuum headquarters in Chicago, IL. Typical Week - Monday: Kick off the week with a status update meeting with the client’s account team, discussing ongoing projects, upcoming campaigns, and support needed. - Tuesday: Review performance metrics from recent campaigns and purchasing patterns from the Continuum eStore and inventory program. Prepare insights and recommendations for optimization. - Wednesday: Participate in a new project kick-off meeting with the client’s creative team to brainstorm creative executions for an upcoming program launch campaign. - Thursday: Meet with the client’s senior leadership to present performance reports and discuss strategic initiatives. - Friday: Analyze actuals vs. budget for the prior month or quarter, identifying underperforming areas and developing an action plan for improvement. Qualifications - 10+ years of experience in marketing execution, either as a marketer or a provider of marketing services. - 5+ years of experience in account management or leadership roles. - Proven track record of managing large-scale clients and delivering successful win/win business outcomes. - Knowledge of point-of-sale programs, corrugated displays, risers, and merchandising in retail environments. - Experience with demand planning, production scheduling, and vendor management. - Understanding of 3PL operations and fulfillment processes. - Strong analytical and problem-solving skills, with the ability to adapt to evolving client needs. - Proficiency in data analysis and insights-driven recommendations, with advanced proficiency in Microsoft Excel. - Excellent project management and organizational abilities; PMP certification or similar credential is a plus. - Experience with budgeting, planning, and forecasting, with strong financial acumen. - Ability to travel as needed to meet with clients and attend industry events. - Bachelor’s degree in marketing, business, or a related field preferred. Company Description Continuum is a marketing execution and creative production company that serves as an extension of our clients’ teams. We offer bespoke, end-to-end marketing solutions that optimize marketing budgets enabling our clients to reach more customers without increasing costs while providing expertise, scalability, and a higher ROI.