About Us Codeword is a communication agency that helps brands create breakthrough comms, content, and community experiences. We’re a fast-moving team of writers, editors, designers, strategists, videographers, PR mavens, and even a few traditional marketers. Our incredible roster of global brands trust us to launch their startups, run multi-channel campaigns, grow their user bases, and lead comprehensive PR and marketing initiatives. We're storytellers and brand engineers, and we love big ideas that serve a real purpose. Codeword is a remote-first agency, with physical offices in NYC and SF that we won’t make you visit. About You - 5+ years of tech PR experience (required) - A passionate storyteller and trendspotter - Motivated, enthusiastic self-starter able to complete tasks with minimal supervision, which also means you’re both ambitious and flexible - Well-connected with press, influencers and analysts across B2B and/or B2C tech - Team-oriented attitude and willingness to pitch in where needed - Creative enough to think big, humble and hard-working enough to execute well on a tactical level About This Role The Account Supervisor is responsible for being the day-to-day point of contact across a variety of clients (maximum of 6). You are excited about working with up-and-coming PR talent, teaching them the trade across your account teams as well as a direct reporting line. You will own and run your accounts with minimal oversight from the S/VP level, and be responsible for crafting and implementing PR strategies that generate results for our clients. This role does lightly participate in new business initiatives, such as pitch creation and participation, but the core focus is on client retention. A successful Account Supervisor will be able to build long-term and growing relationships with their clients. As the day-to-day account lead, you’ll give confident counsel to clients on media strategy and media relations. You’ll also be familiar with other areas of the marketing mix, especially those Codeword has capabilities in, and how to integrate them into your client programs. Previous experience in the tech (B2B or B2C) and startup worlds is critical, as well as a deep understanding of the shifting earned media landscape and how to measure the value of a PR win. You’ll be excited about concepting creative campaigns and ideas that propel our clients forward, and drive high-impact press headlines. You’ll thrive if you’re an energetic and nimble self-starter that’s comfortable with shifting timelines and priorities. The right candidate doesn’t shy away from giving or receiving feedback, shooting their shot with a crazy idea, or pushing back like a seasoned advisor. What You’ll Be Doing - Day-to-day client lead on a maximum of 6 accounts, including managing the account team, client relations, and program execution. - PR strategy and creative campaign building for your clients, alongside a dedicated resource from our Strategy team, with minimal oversight from an S/VP. - Supporting building industry-leading reports on PR program ROI with our Insights & Analytics team. - Scoring high-impact, top-tier media placements for your clients across all media verticals and mediums. - Bringing creative ideas to your clients outside of traditional PR, utilizing Codeword’s full service capabilities. - Supporting new business efforts through pitch creation and participation. - Nurturing and motivating up-and-coming talent through mentorship and direct management. - Explaining complex tech and industry-changing ideas to journalists in three sentences or less. - Managing your team’s monthly hours against our retainers to ensure maximum efficiency and results. - Participating in and conducting media training sessions and interviews. - Being responsible for reviewing and editing all written materials developed by your team, and assisting them in fine-tuning their writing skills. Your Compensation People – that's you! – are the heart of our business, and we believe a culture of pay transparency benefits both Codeword and our team members’ careers. For this role we’re looking to pay $85K - 128K, depending on experience. #LI-KB1 #LI-remote Location: While this is a remote first position, it is strongly preferred candidates are West Coast based. Codeword Benefits - Flexible work hours - Minimum 20 days paid vacation annually - 401k + financial wellness support - Health Insurance (medical, dental, life, pet, mental health services) - Home office allowance - Bi-annual Wellness Credits - Monthly Technology Credit (to offset internet / phone costs) - Comprehensive Parental Leave Policy A few more things you should know about Codeword - The Codeword dream: Make good money doing work you care about with people you like. - We love our clients (they write the checks!), which means maintaining a high bar for the creativity, smarts, responsiveness, and communication skills we offer them. - We’re around 100 people, big enough to handle large-scale marketing programs, small enough that you’ll have an impact on our culture. - We’re a friendly team, we look after each other, and we grow our careers together. - We respect everyone’s personal life. After-hours emails are strongly frowned upon, night and weekend work is very rare, and employees are encouraged to pursue their side-hustles. - We’re all grownups here, and we trust each other to get the work done, whether at home or in an office or a time zone on the other side of the world. - We believe in defaulting to openness. Our calendars, our salary tiers, and our doors are open for all to see. (Except for secret client stuff, which we guard with our lives.) - We’re a proud member of the global WE Communications family. - Equal Opportunity: Codeword provides equal employment opportunity and doesn’t discriminate against employees or applicants because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status. - Diversity and Inclusion: Codeword works hard to foster a diverse team and an inclusive workplace where everyone thrives. We aren’t a traditional agency, so we like to hire people who don’t necessarily fit the agency mold or check all the “right” boxes. If you’re on the fence about applying, please do!

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Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." Key Relationships - North America leadership and colleagues - Functional teams (eg. Finance, HR, IT, Marketing & Innovation, Legal & M&A etc) - Key suppliers, partners and consultants - Appropriate Government and regulatory agencies - Relevant external trade and industry bodies Job Summary This role is responsible for PR activities within the organization. Responsibilities include developing and implementing the PR/Communications component for Rentokil’s different Lines of Business (LOBs) and Functions. In partnership with peers, this role will execute corporate brand positioning, thought leadership and reputation through tradition Key Performance Indicators - Delivery: Execution to agreed Brand and Content Strategy Plan - Efficiency: Transition Costs / Transition Timing - Growth: Retention to targets - People: Retention / Engagement / Enablement - Market Success: Solution penetration / Residential penetration / Commercial penetration - Brand: NPS / Awareness / Consideration / Transition Principal Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following: - Collaborate with the Marketing team to plan and execute publicity campaigns. - Monitor and manage relationships with external stakeholders including influencers, government officials, community leaders, etc. - Work with PR Lead to implement systems or processes to ensure timely identification of newsworthy issues, events, and people. - Monitor, maintain and evaluate media coverage and placements through Public Relations management software. - Manage all aspects of press release development, editorial content, build press relationships and track results. - Achieve frequent, timely and positive media coverage for Rentokil North America in traditional national and regional media, vertical market publications and on-line. - Assist with crisis communications, with an ability to manage negative on-line feedback. - Assist Colleagues with media training for interviews. - Communicate Rentokil’s superior technical processes and products to differentiate our core offerings. - Present reports on the effectiveness of campaigns. CANDIDATE SUMMARY Required Experience - Bachelor’s degree in a related area, BA or BS; Master’s degree a plus. - 2+ years of Public Relations or Communications - Strong presentation skills are required. - Must possess superior verbal and written communication skills. - Excellent organizational skills with a heightened sense of attention to detail are key characteristics of the perfect candidate. - Strong interpersonal skills that allow for healthy internal and external relationships are a must. - Additionally, strong computer skills whereby the candidate is fluent in cloud base Marketing Software - Experience with the Google Platform is a plus. - Experience with aspects of both B2B and B2C branding processes, including marketing training, customer relationship management (CRM), product demonstrations, and superior data analytics capability. Required Leadership Traits and Characteristics - Outstanding analytical and problem-solving abilities with a strong understanding of corporate marketing and influencing key financial performance indicators including content strategies, marketing and digital content. - Able to demonstrate high levels of drive, work ethic and personal accountability with the ability to work under pressure while maintaining sound judgement and a rigorous focus on the details Formal Education, Qualifications or Training Bachelor’s Degree or equivalent in a Public Relations, Advertising or Marketing related subject Master’s Degree preferred Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes:  Professional and Personal Growth - Multiple avenues to grow your career - Training and development programs available - Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness - Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 - Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement - 401(k) retirement plan with company-matching contributions Work-Life Balance - Vacation days & sick days - Company-paid holidays & floating holidays - A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work.  Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

Develop and implement media outreach strategies, maintain relationships with media contacts, draft press materials, and support communications planning for various initiatives to enhance brand visibility and storytelling impact.