About Us Codeword is a communication agency that helps brands create breakthrough comms, content, and community experiences. We’re a fast-moving team of writers, editors, designers, strategists, videographers, PR mavens, and even a few traditional marketers. Our incredible roster of global brands trust us to launch their startups, run multi-channel campaigns, grow their user bases, and lead comprehensive PR and marketing initiatives. We're storytellers and brand engineers, and we love big ideas that serve a real purpose. Codeword is a remote-first agency, with physical offices in NYC and SF that we won’t make you visit. About You - 5–8+ years of experience in project management, strategy, operations, or content roles within an agency, tech company, or consulting environment. - Comfortable acting as a “Swiss Army Knife” across projects, balancing project management responsibilities with creative and content support. - Strong AI fluency, regularly using AI tools for research, brainstorming, content development, analysis, and workflow efficiency. - Excellent writing and communication skills, with the ability to develop ad hoc content such as one-pagers, guides, research summaries, and internal materials. - Proven experience managing complex projects with multiple stakeholders and workstreams, from concept through execution. - Highly organized and detail-oriented, with strong time management and the ability to operate effectively under pressure. - Proactive problem solver with a growth mindset, capable of identifying gaps, finding solutions, and driving work forward with accountability. About This Role This role sits at the intersection of project management, research, and content development, supporting a range of initiatives across our team. You’ll help manage complex workstreams, coordinate cross-functional stakeholders, and ensure projects stay organized and on track from initial concept through delivery. At the same time, you’ll contribute to research, positioning, and content development efforts, helping translate insights into clear materials and actionable outputs. We’re looking for someone who is adaptable, curious, and highly organized — someone who enjoys switching between strategic thinking, operational coordination, and creative support. What You’ll Be Doing - Supporting research and content scoping, including landscape analysis, research, and insight extraction. - Assisting with positioning work by designing surveys, collecting user insights, and synthesizing findings. - Managing stakeholders by organizing meetings, creating agendas, documenting next steps, and ensuring teams remain aligned and accountable. - Driving project management efforts, including maintaining timelines, trackers, and resource planning across multiple workstreams. - Supporting collateral development such as educator guides, competency frameworks, one-pagers, and other project materials. - Jumping in on ad hoc tasks, including QA, platform updates, and reviewing assets to ensure alignment with brand guidelines. - Identifying opportunities to improve workflows and efficiencies across projects. Your Compensation People – that’s you! – are the heart of our business, and we believe in pay transparency. Our budget for this role is $100K – $130K depending on experience. Codeword Benefits - Flexible work hours - Minimum 20 days paid vacation annually - 401k + financial wellness support - Health Insurance (medical, dental, life, pet, mental health services) - Home office allowance - Bi-annual Wellness Credits - Monthly Technology Credit (to offset internet / phone costs) - Comprehensive Parental Leave Policy A few more things you should know about Codeword - The Codeword dream: Make good money doing work you care about with people you like. - We love our clients (they write the checks!), which means maintaining a high bar for the creativity, smarts, responsiveness, and communication skills we offer them. - We’re around 100 people, big enough to handle large-scale marketing programs, small enough that you’ll have an impact on our culture. - We’re a friendly team, we look after each other, and we grow our careers together. - We respect everyone’s personal life. After-hours emails are strongly frowned upon, night and weekend work is very rare, and employees are encouraged to pursue their side-hustles. - We’re all grownups here, and we trust each other to get the work done, whether at home or in an office or a time zone on the other side of the world. - We believe in defaulting to openness. Our calendars, our salary tiers, and our doors are open for all to see. (Except for secret client stuff, which we guard with our lives.) - We’re a proud member of the global WE Communications family. - Equal Opportunity: Codeword provides equal employment opportunity and doesn’t discriminate against employees or applicants because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status. - Diversity and Inclusion: Codeword works hard to foster a diverse team and an inclusive workplace where everyone thrives. We aren’t a traditional agency, so we like to hire people who don’t necessarily fit the agency mold or check all the “right” boxes. If you’re on the fence about applying, please do!

About Nema Health Nema Health is a survivor- and clinician-led virtual treatment program for PTSD and trauma. Nema provides virtual, evidence-based treatment that helps people feel better faster—and stay better longer. We are committed to delivering care that’s accessible, trauma-specialized, and deeply patient-centered. At Nema, we offer employees an unparalleled career opportunity: the chance to be part of a mission-driven company while shaping its future during a pivotal stage of growth. If you’re someone who thrives in fast-moving environments, values systems thinking, and cares deeply about expanding access to mental health care, you could be a great fit. About the Role: Strategic Operations Manager We are hiring an early-career Strategic Operations Manager to report to our Director of Strategic Operations and drive high-priority, cross-functional workstreams critical to Nema’s growth. This generalist operator will partner across teams to execute key initiatives, improve internal processes, and help ensure we scale efficiently and effectively. The Strategic Operations team exists to turn Nema’s goals and strategy into executable, scalable reality. We tackle high-leverage, cross-functional initiatives that are too complex, ambiguous, or novel to sit cleanly within any one function. Focusing on new services, new markets, and internal strategic initiatives, you will coordinate across operations, product, clinical, and growth teams to bring a cross-functional lens to scoping, alignment, and execution. This is a dynamic role that balances strategic prioritization with excellent project management and tactical execution. You will be accountable for the end-to-end execution of initiatives from strategy and planning to launch and early scaling. Key Responsibilities: - Support the Director of Strategic Operations. Work together on key company initiatives including the development of Nema’s recovery phase and other expansion efforts - Scope New Expansion Opportunities. Create evaluation frameworks to identify, scope, and prioritize the highest impact expansion projects across new models of care, geographic markets, and patient populations - Own New Initiative Launches. Drive execution of new launches, leveraging strong project management skills, rigorous data analysis, and excellent cross-functional communication and coordination - Building Scalable Infrastructure. Designing and implementing the 'v1' of critical company functions—from compliance frameworks to company goal-setting —ensuring Nema is built to scale What You’ll Achieve: In the first 3 months, you will: - Build strong relationships with ops team members and key cross-functional partners across clinical, product, and growth teams - Deep dive and develop a clear understanding of our business model, expansion opportunities, key performance indicators, and current roadmap - Take ownership of a high-priority workstream (e.g., new internal ops function standup or managing pilot program) - Bring more structure and analysis to key initiatives to increase team velocity and clarity - Actively contribute to company goal-setting processes (OKRs), ensuring operational targets are ambitious yet achievable In the first 6 months, you will: - Lead end-to-end launch of a major initiative –such as a new market expansion or core internal process improvement– and document the “v1” playbook for future scale - Support the strategic roadmapping and research for Nema’s Rise program, identifying the operational requirements for long-term success - Serve as a trusted thought partner for other stakeholders across the business, providing data-driven insights that help teams across the business make better decisions In the first 12 months, you will: - Become a go-to operational partner for the organization and serve as an internal subject matter expert on Nema’s operational architecture - Demonstrate a clear link between your operational improvements and company-wide goals around growth and efficiency - Proactively identify, pitch, and scope the next key initiatives for expansion based on market data and internal performance trends you’ve managed over the year - Contribute meaningfully to the design of the Operations team and the communication loops that keep the entire company in sync Qualifications: You’ll be a great fit it you: - Have 3+ years of prior experience in consulting, strategy, operations, or a similarly rigorous, problem-solving environment - You have a 'no task too small' mentality combined with 'no problem too big' strategic thinking. You’re as comfortable debugging a landing page as you are presenting a 12-month expansion strategy - Have worked within healthcare and understand the system generally - Comfortable with ambiguity, willing to roll up your sleeves, and energized by building from the ground up - Demonstrated ability to use data to drive operational decision-making - Successfully executed high priority projects end-to-end from concept to implementation with cross-functional collaboration - Are resourceful, persistent, and solutions-oriented - Take ownership of outcomes - not just tasks Bonus, if you have: - Experience in behavioral health or care delivery services more generally - Exposure to early-stage startups or high-growth environments - Experience working in a consulting firm or business operations Why Join Nema We are a growing team of clinicians and operators united by a shared mission: to reduce suffering for people with PTSD and other trauma related disorders. As part of Nema, you’ll help build a company where both patients and employees can thrive. What We Offer - This role offers a base salary of $110,000–$130,000, which will be determined based on individual experience, skills, and market considerations - This role is also eligible for competitive equity, reflecting the impact and scope of the position at an early-stage, mission-driven company - Comprehensive benefits including healthcare, 401(k) with matching, and stipends for work-from-home productivity and continued education - Generous PTO and flexible work hours - Remote-first culture with supportive team norms - Inclusive, trauma-informed leadership - Opportunity to grow with a fast-moving, mission-driven company - Influence on company trajectory as you will drive important strategic initiatives - Professional development through ownership of cross-functional workstreams and collaboration with senior leaders across the organization

• Engineer and maintain end-to-end data pipelines and delivery models • Lead contractors and vendors for daily operations across legal holds, preservation, and production • Serve as the primary eDiscovery consultant to various teams • Provide expert guidance on data minimization and early case assessment strategies • Own performance, capacity planning, and quality standards across our vendor ecosystem • Define and operationalize technical standards and best practices for discovery workflows • Drive continuous improvement through automation, analytics, and AI-enabled review capabilities

• Own and execute the operational trade strategy for North America, including import/export controls, broker management, and service provider oversight. • Lead the development and implementation of effective controls for high-impact processes, ensuring alignment with internal control frameworks. • Manage export licensing, jurisdictional determinations, and technology control plans. • Oversee the Global Sanctions program, including service provider compliance and escalation procedures. • Supervise company participation in supply chain security programs (e.g., AEO) and ensure audit readiness through robust documentation and recordkeeping. • Develop and execute training strategies for the Operations Team, ensuring alignment with Licensed Customs Broker continuing education requirements. • Create tailored training programs for cross-functional partners to promote understanding of trade processes and regulatory drivers.