This is a remote position Position Summary The Program Manager is responsible for guiding and managing project timelines, from the initiation of project requests, through assignment, development and completion. Program Managers plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed the entire way. The person in this position is responsible for delivering high-quality results for both internal and external partners. This position does not have supervisory responsibilities. Essential Duties and Responsibilities - Plan and execute organizational projects and partner programs and events - Proactively gather necessary information to plan and implement projects - Predict resources needed to reach objectives and manage resources in an effective and efficient manner - Develop and manage a detailed project schedule and work plan - Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress - Identify and reports deadline conflicts or delays to management - Monitor all projects and make adjustments as needed via the project management software application, Asana, to ensure that all stakeholders collaborating seamlessly - Build and maintain effective relationships - Measure project performance to identify areas for improvement - Other Duties, as assigned Basic Job Qualifications - Bachelor's degree in business, or a related field - Prior experience in project management in a related field Other Qualifications - Excellent written and verbal communication skills - Strong familiarity with project management software tools, methodologies, and best practices - Ability to work independently and as part of a collaborative team - Expertise with Microsoft Office products - Experience using Salesforce or other CRM preferred - Experience working in Asana preferred - Proactive, with a results-driven and problem-solving approach - Detail oriented with well-developed organization skills - Works well in a fast-paced environment, able to manage multiple projects, and adept at prioritizing - Unwilling to accept any unethical conduct or outcomes that threaten the mission or values of Operation Warm - This position requires some travel *Operation Warm participates in E-Verify. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire

This is a remote position Position Summary The Program Manager is responsible for guiding and managing project timelines, from the initiation of project requests, through assignment, development and completion. Program Managers plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed the entire way. The person in this position is responsible for delivering high-quality results for both internal and external partners. This position does not have supervisory responsibilities. Essential Duties and Responsibilities - Plan and execute organizational projects and partner programs and events - Proactively gather necessary information to plan and implement projects - Predict resources needed to reach objectives and manage resources in an effective and efficient manner - Develop and manage a detailed project schedule and work plan - Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress - Identify and reports deadline conflicts or delays to management - Monitor all projects and make adjustments as needed via the project management software application, Asana, to ensure that all stakeholders collaborating seamlessly - Build and maintain effective relationships - Measure project performance to identify areas for improvement - Other Duties, as assigned Basic Job Qualifications - Bachelor's degree in business, or a related field - Prior experience in project management in a related field Other Qualifications - Excellent written and verbal communication skills - Strong familiarity with project management software tools, methodologies, and best practices - Ability to work independently and as part of a collaborative team - Expertise with Microsoft Office products - Experience using Salesforce or other CRM preferred - Experience working in Asana preferred - Proactive, with a results-driven and problem-solving approach - Detail oriented with well-developed organization skills - Works well in a fast-paced environment, able to manage multiple projects, and adept at prioritizing - Unwilling to accept any unethical conduct or outcomes that threaten the mission or values of Operation Warm - This position requires some travel *Operation Warm participates in E-Verify. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire

This is a remote position Position Summary The Program Manager is responsible for guiding and managing project timelines, from the initiation of project requests, through assignment, development and completion. Program Managers plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed the entire way. The person in this position is responsible for delivering high-quality results for both internal and external partners. This position does not have supervisory responsibilities. Essential Duties and Responsibilities - Plan and execute organizational projects and partner programs and events - Proactively gather necessary information to plan and implement projects - Predict resources needed to reach objectives and manage resources in an effective and efficient manner - Develop and manage a detailed project schedule and work plan - Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress - Identify and reports deadline conflicts or delays to management - Monitor all projects and make adjustments as needed via the project management software application, Asana, to ensure that all stakeholders collaborating seamlessly - Build and maintain effective relationships - Measure project performance to identify areas for improvement - Other Duties, as assigned Basic Job Qualifications - Bachelor's degree in business, or a related field - Prior experience in project management in a related field Other Qualifications - Excellent written and verbal communication skills - Strong familiarity with project management software tools, methodologies, and best practices - Ability to work independently and as part of a collaborative team - Expertise with Microsoft Office products - Experience using Salesforce or other CRM preferred - Experience working in Asana preferred - Proactive, with a results-driven and problem-solving approach - Detail oriented with well-developed organization skills - Works well in a fast-paced environment, able to manage multiple projects, and adept at prioritizing - Unwilling to accept any unethical conduct or outcomes that threaten the mission or values of Operation Warm - This position requires some travel *Operation Warm participates in E-Verify. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire

• Own a high value portfolio of digital learning products from early opportunity scoping through to delivery, iteration and scale • Champion AI enabled and data informed product development practices using relevant tools and operational systems • Lead the co design and adaptation of programme curricula in partnership with University partners, industry experts and wider internal teams including, subject matter experts and contributors • Oversee the creation and delivery of diverse learning assets including written, visual and video content to high standards • Establish and analyse product and programme KPIs such as learner engagement, feedback and quality indicators to guide product development/maintenance/uplift priorities • Manage cross functional product development workflows, coordinating teams, suppliers and contributors to ensure timely delivery • Maintain clear communication with senior stakeholders, managing risks, dependencies and decision points • Identify and implement process improvements that support scalability, automation and streamlined delivery • Support the development of internal capability by shaping and guiding emerging team members and specialist roles • Ensure products meet the expected quality and relevance standards across the full development lifecycle