• Lead the build, implementation, and ongoing optimization of the Clinical Trial Management System (CTMS) • Serve as the primary resource for CTMS updates, enhancements, modifications, and system support • Oversee system security, user access, and compliance monitoring • Partner with Information Systems to identify system integrations and assess feasibility • Validate initial study builds and ensure consistent utilization of all system modules (study setup, calendars, data collection, budgeting) • Collaborate with Research Finance on the financial components of the CTMS • Develop CTMS workflows to support recruitment, data management, billing compliance, and study oversight • Create and maintain policies, procedures, and standard work instructions for CTMS use • Generate accurate and timely reports on study activity, metrics, and financials • Collaborate with Revenue Cycle and Finance teams to support financial reporting and reconciliation • Provide end-user training and troubleshooting as the internal CTMS subject-matter expert

• Provide day-to-day user support for Salesforce platform. • Resolve tickets in the Salesforce support queue and troubleshoot user issues. • Assist with platform configuration and maintenance tasks. • Maintain clear communication with end users and ensure timely resolution of issues. • Triage, prioritize, and resolve user-reported issues related to Salesforce. • Partner with cross-functional teams to help resolve user issues. • Perform routine Salesforce administrative tasks such as user setup and license management.

• Manage day-to-day Hubspot administration activities, including configuration and campaign management. • Support the sales team by providing Hubspot-related assistance and ensuring smooth sales processes. • Generate and interpret reports to track marketing and sales performance, providing insights to stakeholders. • Collaborate with the deployment project team to ensure a successful Hubspot implementation. • Maintain and optimize Hubspot workflows, ensuring efficient and effective processes. • Provide training and guidance to internal teams on Hubspot best practices and usage. • Stay updated with the latest Hubspot features and industry trends, implementing improvements as needed. • Troubleshoot and resolve any Hubspot-related issues or bugs, ensuring system stability. • Work closely with the marketing team to develop and execute marketing campaigns using Hubspot. • Ensure data integrity and security within the Hubspot platform, adhering to company policies.

Title : Alumni Affairs Professional Location: Ithaca (Tompkins County) Job Description: Temporary Alumni Affairs Professional Major Gifts Associate Cornell Lab of Ornithology College of Agriculture and Life Sciences (CALS) Ithaca, New York Who We Are The College of Agriculture and Life Sciences CALS is a pioneer of purpose-driven science and Cornell University’s second-largest college. We work across disciplines to tackle the challenges of our time through world-renowned research, education, and outreach. The questions we probe and the answers we seek focus on three overlapping concerns: natural and human systems; food, energy, and environmental resources; and social, physical, and economic well-being. The Cornell Lab of Ornithology is the world's leading resource for conservation, research, education, and citizen science focused on birds. The Lab is a vibrant unit within Cornell's College of Agriculture and Life Sciences (CALS), where six world-class, mission-driven centers are directed by full-time faculty and other renowned professionals. Lab staff teach undergraduate courses, advise graduate students, collect and disseminate world-famous digital resources on biodiversity, and engage with partner organizations and citizens around the world to conduct scientific research and conservation actions. Our management and staff are committed to the highest standards of ethics and excellence in all areas of our work, and our Board leadership includes successful entrepreneurs and managers from the business and non-profit sectors, conservation-minded citizens from the United States and beyond, and faculty from Cornell and other universities. What You Will Do The Temporary Major Gifts Associate serves as an integral member of the development team, providing critical support to at least four gift officers, each of whom manages a portfolio of donors or prospective donors with the potential to make gifts between $250k and $10 million. Utilizing excellent writing and organizational skills, the Major Gifts Associate ensures timely and robust communication, project management, research, proposals, donor briefs and letters of agreement as well as gift tracking. The Major Gifts Associate works collaboratively with gift officers, development colleagues, faculty, students, and staff, and plays a vital role in the effort to secure significant support for research programs and Lab priorities from individuals and their personal foundations. This role will ensure that commitments are entered correctly in both Raiser’s Edge and Peoplesoft. Working with the fundraising team, ensure that RE7, Peoplesoft, are correctly updated with donor activity. Creativity, flexibility, and a proactive approach are vital in this role. Major Gifts Associate has excellent communication skills—verbal and written—and demonstrates exceptional integrity. With access to sensitive and confidential information, the Major Gifts Associate maintains a keen sense of accountability, sound judgment, and ethical professionalism in a deadline-driven, high-performing environment. This is a full-time, temporary position at 100% FTE. This is a 6-month appointment with the possibility to extend up to one full year. This position is eligible for a hybrid or in person work arrangement. The university reserves the right to modify, suspend, revoke, or terminate the hybrid work arrangement at any time. Visa Sponsorship is not available for this position. Relocation assistance will not be provided for this position. What We Need We are looking for someone with an excellent work ethic who is organized and passionate. Additionally, we need someone who has the following: - Bachelor’s degree and 3 to 5 years relevant experience or equivalent combination - Superior writing skills - Demonstrated experience in producing high-quality deliverables in a deadline-driven, high-performing environment - Ability to communicate clearly and diplomatically with a variety of domain experts - Ability to work with the team and to deliver work on schedule - Ability to translate data and background information into actionable products - Must be self-motivated and able to work independently and be equally capable of working with the supervisor to prioritize projects and to regularly communicate status and progress. - Ability to work in a fast-paced, multi-tasked, team-based environment, to manage multiple competing deadlines Key Responsibilities: Portfolio Support : - Under the direction of gift officers, contribute to the cultivation of Major Gift donors - Plan, manage and deliver key action items, follow-up, and project management in the delivery of prospect strategies - Track and document prospect activities, including contact reports, correspondence and stewardship touches as needed - Review list requests from AAD for non-academic donors and ensure timely responses to requests - Ensure accurate tracking in PeopleSoft, Raiser’s Edge and local storage - Understand process for proposals and provide support for creation of documents (LOAs, LOUs, SOIs, and Solicitation Review) - Maintain files of proposals and agreements (LOAs, LOUs, SOIs) Prospect Management Support: - Working with gift officers, request drops/moves to other gift officers and following up if not completed - Processing new donor tracking requests, managing and following - Creating tracking of event/webinar attendees and updating as necessary - Updating proposals and status updates in RE and PS as requested - Closing PeopleSoft Asks, linking gifts, updating expected commitments Rewards and Benefits Competitive compensation, generous time-off, and great benefits …More on Cornell Benefits The compensation range for this position is 72,209 – 77,625 annually College of Agriculture and Life Sciences Life. Changing. How to Apply You must submit both a resume/CV and a cover letter. ​ When applying through our system, please attach your application materials (resume/CV and cover letter). You can upload documents either by “dragging and dropping” them into the dropbox or by using the “upload” icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website. If you are an internal employee, please log in to Workday University Job Title: Temporary Alumni Affairs Professional Job Family: Temporary Alumni Affairs & Development Level: No Grade - Annual Pay Rate Type: Salary Pay Range: Refer to Posting Language Remote Option Availability: Hybrid Company: Job Titles and Pay Ranges: Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria: - Prior relevant work or industry experience - Education level to the extent education is relevant to the position - Unique applicable skills - Academic Discipline To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator. Union Positions The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates. Current Employees: If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell. Online Submission Guidelines: Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by “dragging and dropping” them into the dropbox or by using the “upload” icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website. EEO Statement: Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law. 2026-03-11