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Twilio is a Platform-as-a-Service (PaaS) company established in 2007. In support of a flexible workplace, Twilio has previously posted freelance, flexible sched
Staff Software Engineer – LLM, AI Agents
Location
California + 10 moreAll locations: California | Colorado | Hawaii | Illinois | New Jersey | New York | Maryland | Massachusetts | Minnesota | Vermont | Washington
Posted
89 days ago
Salary
$167.8K - $246.7K / year
Seniority
Lead
Job Description
Staff Software Engineer – LLM, AI Agents
Twilio
• Build and own product capabilities for Stytch’s agentic identity platform on Twilio. • Design, implement, and maintain scalable, reliable distributed services, optimizing for security, latency, and developer experience. • Partner with Product and Engineering leadership to set direction, translate customer needs into technical plans, and deliver high-impact roadmap features. • Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives. • Write clean, maintainable, and well-tested code, setting a high bar for technical excellence across the team. • Own the end-to-end lifecycle of new services, from initial design and prototyping through to production deployment and operational readiness. • Mentor other engineers on the team, fostering a culture of innovation, ownership, and continuous learning. • Communicate complex technical concepts effectively to diverse audiences, from fellow engineers to executive leadership. • Stay at the forefront of industry trends and emerging threats in identity and authentication to ensure our products are secure and innovative.
Job Requirements
- 7+ years of experience building and operating highly scalable, distributed systems, with a focus on security, reliability, and performance.
- Experience working with agents and/or LLMs.
- Strong hands-on coding skills and a willingness to dive deep to solve complex problems.
- Demonstrated expertise in designing and implementing resilient, fault-tolerant systems.
- Experience making high-impact technical decisions and leading technical initiatives.
- A proven track record of driving technical excellence while keeping customer needs at the center of your work.
- Deep understanding of software engineering best practices, including monitoring, observability, and building for the long term.
- Exceptional communication and collaboration skills, with the ability to influence and align stakeholders.
- Experience mentoring engineers and elevating the technical capabilities of a team.
- Degree in Computer Science or a related field, or equivalent work experience.
Benefits
- Health care insurance
- 401(k) retirement account
- Paid sick time
- Paid personal time off
- Paid parental leave
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