Job Closed
This listing is no longer active.
Base Building and Communications Manager
Location
United States
Posted
76 days ago
Salary
$80.7K - $90.8K / year
Seniority
Lead
Job Description
Base Building and Communications Manager
Race Forward
Title: Base Building and Communications Manager Reports to: VP of Movement Building FLSA Status: Exempt Salary Range: $80,728 - $90,819 Location: Remote Tentative Start Date: As soon as possible About Race Forward Race Forward's mission is to advance racial justice by supporting communities and public institutions to build a just, multiracial democratic society where people of color thrive with purpose and power. Rooted in a deep understanding of systemic racism, our work supports stronger, more equitable governance that shifts power and transforms institutions. Race Forward imagines a future where communities of color lead in decision-making, public systems are accountable and just, and movements across sectors come together to create lasting and transformative change. Since 1981, Race Forward has continued to develop innovative strategies that drive impact at the intersection of policy, culture, and institutional practice. In 2017, Race Forward united with the Center for Social Inclusion to become the new Race Forward, strengthening its commitment to advancing systems that truly work for everyone. Position Summary This Base Building and Communications Manager is a critical part of the Race Forward's H.E.A.L. Together (Honest Education Action & Leadership) program and Race Forward Action's HEAL To Win and other Movement Building programs. The Base Building and Communications Manager reports to the Race Forward VP of Movement Building. This position is included in a union-represented collective bargaining unit, and specific employment terms and conditions are subject to collective bargaining. Duties and Responsibilities Digital Organizing and Narrative Strategies (60%) - Work with partners to build Race Forward Action (RFA)'s base of supporters using efficient and optimized email, digital advertising, and SMS campaigns via RFA's CRM & integrated tools (e.g. Action Network + Zoom, Mobilize) - Strategic engagement to create online entry points for Movement Building's organizing initiatives including Public School Strong to build a community of supporters and potential volunteers. - Recruit and train volunteers to help organize to build and promote Movement Building programs, strategic initiatives and campaigns. - Lead the planning, creation, and coordination of digital content – including web, social, graphics, ads, etc. – for PSS and other MB organizing, narrative and advocacy programs, initiatives and campaigns. - Lead the planning and coordination of PSS communication partners and all weekly emails to stakeholders and monthly newsletters to PSS members and supporters. - This position will participate in the broader HEAL Communications team in to support developing content, on promotion and build engagement in all HEAL online events and workshops engage in the news cycle, and collaborate interdepartmentally and with partner organizations. Data Management: (25%) - Develop and execute implementation plan for RFA's Control Shift digital organizing platform and Action Network email program and work with RF Tech team on integrating with data systems. - Help train team, partners and volunteers on digital tools and strategies with Control Shift digital organizing platform. Organization-wide responsibilities (15%) - Participate in all grassroots fundraising campaigns and maintain a portfolio of individual and organizational prospects for solicitation. - Participate in cross-department committees and teams. - Rotating meeting facilitation and note taking. - Provide support and participation for organization-wide and regional campaigns and events. - Provide support on other data and administrative needs to the Senior Organizing Director, including, but not limited to, scheduling, managing contracts and payments to speakers and consultants, and organizing digital files. Knowledge, Skills and Abilities - Strong understanding of the elements of Race Forward's mission, vision, and theory of change. - Strong understanding of digital engagement, community organizing, strategic communications and narrative change.. - Ability to energize, inspire, and move people, organizations, and communities to take action. - Excellent public speaking, facilitation, and training skills, with a reliable ability to explain race-explicit content and synthesize and translate complex concepts. - Clear understanding of the work, struggles, and equity challenges of organizers and communicators. - Intuitive ability to build and maintain relationships with key players in the political and narrative landscape. - Excellent project management skills - Excellent facilitation, training, and teaching skills - Ability to learn and utilize digital engagement applications and data systems. - Desire to explore the complexities and dilemmas inherent in operationalizing racial justice - Open to experimentation, learning, and adjustments along the way - Ability to work independently and think creatively about how to leverage the resources at your disposal. - Adaptability, perseverance, and a sense of humor Qualifications and Experience - Three or more years of experience leading community or political organizing efforts and/or educational advocacy. - At least one year of experience of designing and training facilitating. - Excellent ability to track and maintain data, re: leadership development and base building with youth, community, and educator union leaders and organizers. - Excellent attention to detail and follow‐through. - Ability to prioritize and balance multiple tasks and projects. - Excellent communication skills, both written and oral. - Comfortable with an insider strategy working closely and in partnership with decision makers. - Strong commitment to social justice, racial justice, and empowerment of leaders from most impacted communities. - Excellent problem-solving and organizational skills. - Strong computer skills with proficiency in Microsoft Office and a variety of applications. Additional Information - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift 15 pounds at times. - Ability and willingness to travel up to 5% time, facilitating workshops, convenings, and representing Race Forward at various meetings and conferences How to Apply External Applicants: To apply for this position, please click the link below. To ensure full consideration, please be sure to include both a cover letter and resume with your application. https://raceforward.isolvedhire.com/jobs/ Reasonable Accommodation Statement Race Forward is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Race Forward will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Human Resources at HRSupport@RaceForward.org. EEO Statement Race Forward provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Requirements
- Three or more years of experience leading community or political organizing efforts and/or educational advocacy.
- At least one year of experience designing and training facilitating.
- Excellent ability to track and maintain data regarding leadership development and base building with youth, community, and educator union leaders and organizers.
- Excellent attention to detail and follow-through.
- Ability to prioritize and balance multiple tasks and projects.
- Excellent communication skills, both written and oral.
- Comfortable with an insider strategy working closely and in partnership with decision makers.
- Strong commitment to social justice, racial justice, and empowerment of leaders from most impacted communities.
- Excellent problem-solving and organizational skills.
- Strong computer skills with proficiency in Microsoft Office and a variety of applications.
- Additional Information
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Ability and willingness to travel up to 5% of the time, facilitating workshops, convenings, and representing Race Forward at various meetings and conferences.
- How to Apply
- External Applicants: To apply for this position, please click the link below. To ensure full consideration, please be sure to include both a cover letter and resume with your application.
- Apply Here
- Reasonable Accommodation Statement
- Race Forward is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Race Forward will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Human Resources at HRSupport@RaceForward.org.
- EEO Statement
- Race Forward provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Related Guides
Related Categories
Related Job Pages
More Content Marketing Manager Jobs
• Implement SEO and AEO strategies • Work with the content team to implement SEO and AEO strategies that make Wealth Enhancement more visible in LLM, AIO, and SERP results • Stay up to date on the latest AEO developments and strategies • Conduct competitive analysis on comparable RIAs and create actionable insights for SEO and AEO activities • Review and update blog articles from our website • Rewrite articles and service pages according to SEO and AEO best practices • Ensure that articles adhere to our brand standards and style guide and use compliance-approved language • Perform competitive analysis to fill potential gaps in our own messaging
• Own the content strategy and UX writing for key areas of the Dropbox experience, shaping how users understand and navigate the product • Partner with product design to help define flows, structure, and information architecture • Translate complex concepts into easy-to-understand experiences • Develop and evolve scalable language patterns and guidelines that support a consistent experience across surfaces • Craft content informed by user feedback, metrics, technical constraints, localization, and accessibility standards • Collaborate closely with product designers, engineers, product managers, researchers, and other stakeholders • Prioritize across a broad range of needs to focus on the highest impact projects • Present work in critiques to elevate your craft and help raise the quality of content design across the product • Collaborate with product marketers and other partners to align messaging
Member Communications Manager
Mass General BrighamMass General Brigham connects a full spectrum of care across a system of academic medical centers, specialty and community hospitals, physician networks, a heal
Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are at the forefront of transformation with one of the world’s leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage. Our work centers on creating an exceptional member experience – a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a welcoming and supportive environment that embraces their unique and varied backgrounds, experiences, and skills. We are pleased to offer competitive salaries and a benefits package with flexible work options, career growth opportunities, and much more. Job Summary The Member Communications Manager plays a key role in advancing Mass General Brigham Health Plan’s mission to deliver an exceptional member experience through clear, compliant, and coordinated communications. Responsible for managing the governance of member communications across all lines of business—Commercial, Medicare, Medicaid, and DSNP—while ensuring alignment with regulatory requirements, brand standards, and strategic priorities. This position creates and manages the member marketing communications governance process to optimize engagement, retention, and satisfaction, and to help positively influence STARS, CAHPS, and NPS results. The role blends strategic oversight, operational excellence, and marketing communications expertise to enhance how members experience Mass General Brigham Health Plan’s communications ecosystem Essential Functions -Lead the member communications governance process, coordinating cross-functional collaboration with compliance, operations, clinical, pharmacy, and customer service teams. -Serve as the primary liaison supporting the SVP of Commercial and Medicare Markets in governance-related activities. -Maintain a centralized repository of all member communications for accuracy, compliance, and accessibility. -Ensure member communications meet regulatory, accessibility, and health literacy standards. -Collaborate with vendors to ensure proper branding, logo, tagline, and ID use. -Analyze communication effectiveness, engagement, and satisfaction metrics to inform future improvements. -Leverage insights from the customer experience team as part of the governance process to enhance communications and reduce abrasion. -Partner with compliance and quality to ensure materials adhere to CMS, EOHHS, NCQA, and 508 requirements. -Support cross-functional communication initiatives and committees focused on optimizing member experience. -Collaborate with other marketing teams and external partners to ensure coordinated and compliant communications. Qualifications Education - Bachelor's Degree required and Master's Degree preferred; experience can be considered in lieu of a degree Experience - At least 3-5 years of marketing experience required - At least 3-5 years of healthcare experience required - At least 3-5 years of experience leading cross-functional initiatives and building relationships with staff at all levels of the organization required Knowledge, Skills, and Abilities - Understanding of CMS and EOHHS communication requirements and strong collaboration with the owner of the centralized HPMS submission process. - Demonstrated success leading governance processes or cross-functional communication initiatives. - Experience writing and managing multi-channel communications within a regulated industry. - Familiarity with SharePoint, Salesforce, and CMS submission tools preferred. - Exceptional writing and editing skills with attention to plain language and accessibility. - Strong organizational and project management skills; able to manage multiple priorities. - Data-driven mindset and ability to interpret engagement and satisfaction metrics. - Collaborative communicator with the ability to influence across departments. - Strong knowledge of health literacy, cultural competency, and member-centered communication practices and processes. Additional Job Details (if applicable) Working Conditions: - This is a remote role that can be done from most US states but will require attendance at the office in Assembly Row, Somerville, at least quarterly Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $79,560.00 - $115,720.80/Annual Grade 7 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 8925 Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Senior Content Marketing Manager
CoLab SoftwareSetting the standard in engineering collaboration. Simplified design review that lets teams build the future—faster.
Role Description We’re investing in a small number of high-quality, recurring content series that serve engineering leaders and technical decision-makers. As Senior Content Marketing Manager, you’ll own the execution and performance of those series. You’ll take clear strategic direction and turn it into consistent, well-produced installments that people look forward to. This is a role where you need to treat content like a product: - It must be differentiated, with a clear hook - It needs smart distribution - It needs performance tracking and iteration You’ll work closely with Product Marketing, Demand, Design, and external partners to make sure every installment ships on time and drives meaningful engagement. Qualifications - 4+ years experience in B2B content marketing or editorial roles - Proven track record of owning recurring content for a B2B brand or media organization - Demonstrated success working with technical subject matter experts - Ability to translate complex technical topics into clear, engaging narratives - A deep understanding of what it takes not just to publish content, but to build an audience - Strong project management and organizational skills - Experience distributing content and measuring performance Requirements - Clear positioning - Real subject matter expertise - Consistent production - Smart distribution - Relentless iteration Benefits - Full-time, permanent position with competitive compensation and stock options - Unlimited PTO - Extended health benefits and RRSP matching (Canada) - Employer sponsored health coverage and 401K matching (US) - Remote-friendly across North America; hybrid available in St. John’s, NL




