Job DetailsJob Location: Remote - CHANTILLY, VA 20151Job Category: Information TechnologyRC4Vets LLC, a verified Service-Disabled Veteran-Owned Small Business (SDVOSB), is a provider of information technology services using Agile methods to commercial and government clients. RC4Vets is a company of Subject Matter Experts with deep expertise in Healthcare IT and Veterans Benefits Delivery. RC4Vets stands for Really care for our Veterans and our founding is based on the principles of improving the life of veterans using smart and innovative technology solutions. For more information, visit us at www.rc4vets.com. We are seeking a Remote Help Desk Analyst who performs daily activities that are vital to the operation and support of Veterans Employment and Readiness Product Line. The Remote Help Desk Analyst responsibilities include: Resolution of help desk tickets received from the end users. Interacting with end users in a professional manner. Escalation of issues to VA (Veteran Affairs) stakeholders Development, review, and maintenance of help desk process, knowledge artifacts, and other documentation. Collaboration across entire project team functional areas to ensure help desk is in alignment with the evolving product as new features are developed and released. Broad support to the Help Desk Lead, such as generating help desk reports, maintaining content on SharePoint sites, and end user/help desk training session planning and coordination. Work directly with the Project Manager, developers, Office of Information & Technology, and other government staff to maintain daily operations Escalate issues to the Project Manager as needed Create reports from gathered and logged metrics for content requests, Customer Service support, and/or web analytics. Manage and track the suspended-user process Provide any/all information, when instructed, for Freedom of Information (FOIA) requests. Provide support from 10am to 7pm (Eastern Time) and/or 2pm to 7pm Mondays through Fridays except for Federal Holidays. This role may evolve to include support for additional products in the Benefits and Memorials portfolio. Qualifications Excellent communication skills (oral and written) Proficiency in MS Word, Excel, and PowerPoint Organized, self-directed, and able to work with minimal supervision· Minimum of 2 years of experience supporting public-facing helpdesk or equivalent At least 5 years total professional experience Special Requirements: Must be able to obtain Public Trust clearance. At this time, we will not sponsor a new applicant for employment authorization for this position. No agencies please. About Us RC4Vets, LLC which stands for Really Care for Veterans, founded in 2019, is a certified Service-Disabled Veteran Owned Small Business (SDVOSB) providing agile information technology support services. We provide Scaled Agile Framework (SAFe) development, Systems design and Architecture, Legacy IT modernization, IT training, Desktop support and Program & Project management. RC4Vets, pushes the limits of performance as we are committed to bring our clients untapped levels of success with our hands-on experience, skills, and knowledge. Benefits We provide our employees with a lucrative benefits package including medical, dental and vision plan options, life & disability insurance, paid time off, 401k with employer match, employee wellness program and paid government holidays. Offer Process A comprehensive background check will be completed on the recommended candidate and as part of the hiring process. As federal contractor we participate in USCIS E-Verify process. Equal Employment Opportunity RC4Vets management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex and gender. Accommodation for Disability RC4Vets will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job.

Location: Work from home (Pennsylvania) Shift: Days (United States of America) Scheduled Weekly Hours: 0 Worker Type: Intern (Fixed Term) Exemption Status: No Job Summary: Participate in experiential learning that integrates knowledge and theory learned in the classroom with practical application and skills development in a clinical or professional setting. Job Duties: - Assist with supporting the assigned area, gaining practical application experience, and expanding their knowledge and skills base. - Interns will have the opportunity to observe the workplace and gain industry knowledge, while also performing job-specific tasks to assist with operations. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details: Education: High School Diploma or Equivalent (GED)- (Required) Experience: Certification(s) and License(s): Skills: Communication, Computer Literacy, Group Problem Solving OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. - KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. - EXCELLENCE: We treasure colleagues who humbly strive for excellence. - LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. - INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. - SAFETY: We provide a safe environment for our patients and members and the Geisinger family. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Role Description PAR Electrical Contractors, LLC is seeking a Service Desk Technician to support company employees seeking technical assistance with technology devices, software, and access to technology resources. This role responds to support requests both locally and remotely, diagnoses technical issues, and implements effective solutions or escalates issues when appropriate. - Perform remote troubleshooting using diagnostic techniques and targeted questions - Determine the best solution based on the issue and details provided by employees - Walk staff through the problem-solving process - Escalate unresolved or complex issues to the appropriate support personnel - Assist staff with hardware, software, and basic connectivity challenges - Maintain workstation components through repair or replacement as needed - Assist call-ins or in-person walk-ups with technical difficulties - Facilitate staff access to technology resources through standard processes - Record events, issues, and resolutions within the company’s ticketing system - Document staff technology interactions and troubleshooting steps - Install, configure, and troubleshoot workstation PCs and other computer-related hardware - Identify problems, research solutions, and guide staff through corrective actions - Provide help-desk support and resolve problems to the user’s satisfaction - Maintain workstation configurations, utilities, and software default settings - Install, test, and configure new workstations, peripheral equipment, and software - Assist with onboarding of new users, including account setup and system access - Provide basic computer training and guidance to staff as needed - Perform routine computer maintenance and updates - Follow company standards and document internal procedures - Identify and suggest improvements to service desk procedures - Regularly communicate with staff regarding ongoing issues and support requests - Work a standard 40 hours per week, with occasional after-hours on-call rotation - Perform other duties as assigned Qualifications - Basic knowledge of operating systems and service desk support practices - Basic understanding of networking concepts such as IP addressing, Wi-Fi connectivity, and VPN access - Ability to troubleshoot desktop software and hardware - Familiarity with troubleshooting mobile devices and tablets - Ability to provide efficient technical support over the phone and in person - Strong analytical and problem-solving skills with the ability to resolve common technical issues - Ability to diagnose issues and escalate complex problems appropriately - Strong organizational and time management skills with attention to detail - Proficiency in Windows Operating Systems - Excellent verbal and written communication skills - Proficiency in Microsoft Office Benefits - 100% employer-paid health care benefits (medical, dental, and vision) for you and your dependents - 100% employer-paid basic life insurance - 100% employer-paid disability benefits - 401(k) retirement plan with matching contribution - Paid Time Off (sick and vacation) - Paid Holidays - Tuition Assistance - Wellness and Mental Health Programs - Learning and Development Programs

At Constellation, a freshly independent and soon-to-be Fortune 200 company, we're providing the energy and services to transform our future. Combining next generation technologies and product offerings with the country's lowest carbon generating fleet, our company is purpose-built to meet the challenges of the climate crisis. Constellation has been the leader in clean energy production for more than a decade. Now we're speeding delivery of low-carbon or no-carbon power to help families, communities, governments, and businesses meet their sustainability and decarbonization goals. Constellation provides 10 percent of total clean power and 22 percent of clean baseload power in the United States and is the leading competitive retail supplier of energy products, services and clean energy solutions. The race is on to confront climate change, and no company is more ready to meet that challenge. We are committed to advancing diversity, equity and inclusion and believe in attracting, retaining and advancing employees who will best serve and represent our customers, partners and communities. We provide a workplace that ensures mutual respect, where each individual has the opportunity to grow and contribute at their greatest potential. Constellation will provide you the tools and resources you need to design, build and power a successful career. Join us as we accelerate the transition to a carbon-free future. Energize your career with Constellation. We are currently seeking highly motivated engineering students for Summer Internships for 2024 to work for our Information Technology Team located in multiple locations. These paid internships will last approximately 10 weeks from 6/1/2026 - 8/7/2026. As a Summer Intern within our Information Technology Team, you will have the chance to work independently on projects that align with your academic background and career aspirations. Under the guidance of an assigned supervisor, you will contribute to various departments, engaging in tasks such as: - Collaborating with cross-functional teams to design and implement solutions for real-world challenges. - Analyzing and improving existing systems, applications, or processes to enhance efficiency and performance. - Contributing to the design and development of software applications, databases, or network solutions. - Assisting in troubleshooting and resolving technical issues within the IT environment. - Participating in meetings, brainstorming sessions, and knowledge-sharing opportunities to contribute insights and ideas. Locations include: Baltimore, MD, Chicago, IL, Kennett Square, PA, De Pere, WI, and in some cases remote. As a Constellation Intern you will: - Gain meaningful job experience by working closely with experienced professionals who are passionate about your growth and development. - Explore a variety of tasks and departments, helping you to better understand your strengths and interests. - Consideration for permanent placement pending performance and business needs. - Benefit from mentorship opportunities that guide your professional growth and provide valuable insights into your chosen field. - Contribute to a growing company that is leading the charge in the sustainability space, making a positive impact on the world. - Shape your career goals by connecting with industry leaders and building a strong professional network. - Currently pursuing a Bachelor's or Master's program in Computer Science, Computer Engineering, Information Technology, Information Systems, Networking/Network Engineering, Computer Engineering, Math, Physics, or equivalent. - Must provide proof of enrollment in qualifying Bachelor’s program for the duration of the 10 week summer internship program. - [For roles in Corp/Comm that consider additional schooling ONLY] Must provide proof of fall enrollment in post-secondary program if not actively enrolled in Bachelor’s program. - Minimum GPA: 2.8 Cumulative / 3.0 Major. - Eagerness to actively contribute within a team-oriented environment. - Strong creative and analytical problem-solving skills. - Excellent communication skills, both written and verbal, along with interpersonal abilities. Constellation will not be providing visa sponsorship for this position now or in the future. You must have the ability to lawfully work in the United States without a need for current or future visa sponsorship.