The primary purpose of the Internship is to provide an intern with relevant field experiences in their chosen field of study. One or more mentors will be assigned to the intern to provide instruction, guidance and to assess performance. The intern is responsible for observing the functions and processes of the assigned work unit. In addition, the intern may be given selected work assignments to reinforce the learning experience, to assess the performance levels and to provide benefit to the work unit. The intern will be responsible for completing all internship-related assignments and reports for both Mayo and the participating educational facility. The duration and timing of the internship will be arranged with the intern. The intern will be working on our Level 2 Digital Workplace Operations Team which provides Operations support for ServiceNow. This position is temporary for approximately up to one year. Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

• Shape the organization’s technology landscape through strategic planning • Develop detailed architecture blueprints aligning with business strategy • Conduct gap analyses to identify opportunities for technology improvements • Define and document architecture principles for enterprise-wide adoption • Lead technical evaluations of new tools and technologies • Collaborate with solution architects and engineering teams

Role Description We're looking for a dependable IT Support Specialist to provide technical support to employees across the organization. This role helps keep our systems running smoothly by troubleshooting hardware, software, and system-related issues while supporting day-to-day IT operations. The ideal candidate enjoys solving problems, helping people, and ensuring technology works efficiently so our teams can stay productive. Qualifications - Experience in IT support, helpdesk, or system administration - Strong troubleshooting and problem-solving skills - Experience with Microsoft products and cloud-based systems - Excellent communication and organizational skills - Ability to manage multiple priorities with attention to detail Requirements - Provide technical support for hardware, software, and network-related issues - Troubleshoot computers, mobile devices, printers, and other equipment - Install and configure workstations, laptops, and user accounts - Support company systems including email, collaboration tools, and business applications - Manage and respond to support tickets while documenting resolutions - Assist with employee onboarding and offboarding access - Maintain IT equipment inventory and coordinate repairs or replacements - Support system updates, upgrades, and IT projects Benefits - Medical, Dental & Vision Insurance - 401(k) with 4% company match - PTO, Paid Holidays, and Paid Wellness Time - Pet Insurance - Employee Discounts - Opportunities for professional growth and development

Role Description Ищу в свою команду грамотных агентов поддержки. Чем предстоит заниматься: - Вести письменную коммуникацию с партнерами и клиентами; - Работать с документацией и внутренними инструментами; - Взаимодействовать с командой разработчиков и продукта для решения вопросов партнеров; - Контролировать грамотность и стиль сообщений; - Выполнять базовые финансовые пересчеты для партнеров. Qualifications - Грамотная письменная речь; - Базовые математические навыки; - Уверенное пользование мессенджерами; - Опыт в клиентском сервисе, техподдержке или продажах будет плюсом; - Личные качества: доброжелательность, позитивный настрой, внимательность и ответственность. Benefits - Удалённая работа из любой точки мира; - Доступные графики: 2/2, с 10:00 до 22:00 МСК, 5/2 с 22:00 до 06:00 по МСК и 5/2 с 14:00 до 20:00 по МСК с плавающими выходными; - Ревью 2 раза в год и постоянный пересмотр текущего уровня в компании; - Оплата профильного обучения, курсов или конференций - вкладываемся в твоё развитие; - Профессиональный рост внутри грейда (вплоть до менеджера по работе с партнерами с голосовым сопровождением); - Команду, которая ценит инициативу, доверяет и даёт пространство для экспериментов. Company Description ggsel - это маркетплейс цифровых товаров, входящий в топ-10 площадок СНГ: 10+ млн визитов в месяц, рост в 5 раз за год. Мы не стоим на месте - амбициозно меняем рынок, делая цифровую торговлю честной, удобной и международной.