• Conduct discovery sessions with department leaders and operational staff • Document existing business processes across key departments • Map end-to-end workflows, including: Purchasing and vendor management, Receiving and inventory management, Warehouse picking and fulfillment, Sales order processing, Logistics and delivery operations, Accounting and financial processes • Identify inefficiencies or process gaps that should be addressed during the ERP implementation • Translate business workflows into functional requirements for the Odoo implementation team • Assist with module configuration review and feedback • Participate in system testing and user acceptance testing (UAT) • Document system configurations and process changes • Coordinate feedback between internal teams and implementation consultants • Create internal documentation and standard operating procedures (SOPs) • Assist with internal training for team members using Odoo • Develop user guides for common workflows within the system

• Execute account updates, maintenance, and closure requests promptly and accurately while maintaining compliance with internal standards and service levels. • Review and research customer dossiers to ensure completeness and accuracy of information and documentation. • Perform due diligence checks on customer profiles in line with regulatory requirements and company policy. • Analyze customer data using the risk engine to identify potential risks, anomalies, or compliance issues and escalate when necessary. • Make justified decisions regarding account retention or closure according to company risk appetite and guidelines. • Maintain clear documentation and audit trails for all reviews, findings, decisions, and escalations. • Communicate requirements, decisions, and next steps to customers clearly and respectfully. • Organize and prioritize daily workload while adapting to changing priorities in a fast-paced environment. • Utilize workflow tools and AI assistants effectively in daily operations. • Collaborate proactively with team members, team leads, and process owners to ensure transparency and smooth task handovers. • Maintain high standards of accuracy and attention to detail in all tasks and documentation. • Independently manage and track assigned work to ensure deadlines are met and tasks are completed reliably.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description An evaluation is being requested to assess and report on the achievements of the Flash Flood Guidance System with Global Coverage (FFGS/WGC) project and the Early Warning Systems for Floods (EWS-F) project, funded by the US Department of State, against their expected results: - FFGS was designed and developed for interactive use by meteorological and hydrological forecasters throughout the world. - Addresses issues associated with flash floods, especially the lack of capacity to develop effective flash flood warnings. - Provides real-time information and forecasts of flash flooding. - Robust system designed to provide products needed to monitor and issue warnings of flash floods. - The FFGS with Global Coverage (FFGS/WGC) project is currently in its fourth phase of implementation by WMO. - The EWS-F project targets 14 Small Island Developing States (SIDS) in Central America, the Caribbean, the Pacific, and the Southwest Indian Ocean. - Aims to enhance Members’ capacity to take early action and reduce impacts of hydrological hazards, particularly floods and drought. The aim of the consultancy is to provide an impartial end-of-project evaluation in terms of: - Relevance - Effectiveness - Efficiency - Impact - Sustainability - Overall performance - Management and achievements - Governance and coordination of the FFGS/WGC and EWS-F projects throughout project implementation. The consultant is expected to perform the following activities: - Desk review of project reports, including annual reports, project budgets, progress reports, project monitoring tools, project virtual library, ToRs, reports from the project steering committee, and any other materials useful for the evidence-based assessment approach. - Development of an inception report with proposed methodologies, evaluation questions and sub-questions (evaluation matrix), survey questionnaire, and interview protocols. - Development of questionnaires for interviews and submission for feedback to WMO. - Organization of interviews (virtual or face-to-face) with personnel and organizations relevant to the projects. - Assessment of the financial aspects of the project, including the extent of co-financing established. - Development of a project evaluation report in English, with an executive summary on project implementation from its inception. - Preparation of a final PowerPoint presentation with recommendations, lessons learned for future projects, and management actions for the project. - Provision of any additional comments or clarifications after report delivery, if required. Qualifications - Master’s degree in relevant field (applied hydrometeorology, early warning systems, disaster risk management, or related discipline). Requirements - A minimum of 5 years of experience working in the design, management, and evaluation of development projects (including results-based management). - Experience in designing evaluation tools, conducting desk reviews and evaluation missions, drafting evaluation reports. - A minimum of 5 years of experience in operational hydrology at a National Meteorological and Hydrological Service (NMHS); operational forecasting experience is preferable. - Project evaluation knowledge (results-based management evaluation methodologies). - Adherence to the UN code of conduct for evaluators. - Project evaluation/review experience within the United Nations System. - Demonstration of previous evaluations conducted and reports available and published. - Availability in the expected timeframe. Benefits - Proposed fee as per WMO rules and regulations and based on experience demonstrated by the candidate. - 80 working days / 5 months, starting as soon as possible. Company Description WMO is committed to achieving diversity and a balanced workforce. Applications are welcome from qualified women and men, including those with disabilities. - Applications should be made online through the WMO e-recruitment system. - Do not send your application via multiple routes; WMO no longer accepts applications via post or email. - Only applicants for whom WMO has a further interest will be contacted. - Shortlisted candidates may be required to sit a written test and/or an interview.

Analyze customer needs and shopping behaviors, conduct category-specific analyses, execute inventory management tasks, and communicate effectively with suppliers and cross-functional partners to support merchandising strategies.